10/23/2026
October 21, 2026
Dear Patients,
This is to formally notify you regarding the permanent closure of the neurology practice of Hector F. Colon, MD, PA, located at 2700 S. Clear Creek Road Killeen, Texas. Dr. Colon retired from the practice of medicine and closed the physical office location on April 1, 2026.
Our office manager remained available by telephone through September 30, 2026, to assist with medication refills and medical record transfers and to ensure continuity of care and support your transition to other care providers.
A formal long-term plan has been established to secure and preserve all patient medical records.
Please note the following critical updates regarding how to access or transfer your medical records:
Discontinued Phone Number: The practice’s previous telephone number (254-516-2343) has been permanently disconnected since September 30, 2026.
Designated Records Custodian: Sertus Medical Billing has officially assumed the role of legal custodian of records for the practice.
New Contact Information: To request copies of your medical records or to have them transferred directly to a new healthcare provider, you, your legal representative or your new physician must contact Sertus Medical Billing.
Dedicated phone numbers: (855) 732-5116 and (512) 575-8028 as an alternate number.
E-mail address: [email protected]
We highly recommend that you establish care with another neurologist or primary care physician as soon as possible to ensure your ongoing health needs are met without interruption.
Thank you for allowing us to serve your medical needs over the years. We wish you the absolute best in your future health and well-being.
Sincerely,
The Office of Hector F. Colon, MD, PA
Retired Neurologist
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