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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

Hartford 311

Call Directions Website

The toll-free, non-emergency call center, designed to connect Hartford residents, businesses and visitors to City services, resources and information.

Hartford 311 is designed to provide an easy and streamlined way for Hartford residents, businesses and visitors to request City services. These services include, but are not limited to, pothole repair, sanitation, licenses & inspection, etc. It can also be used to request and/or submit information to the City.

10/29/2026

🎃 TRAFFIC & PARKING ALERT: City Hall-O-Ween 👻

Heads up, Hartford! In support of the upcoming City Hall-o-ween festivities, temporary road and garage closures will be in effect around City Hall on October 30th:

⛔ Arch Street: Closed to vehicle traffic from 4:00 PM – 8:00 PM
🅿️ Hartford Public Library Downtown Parking Garage/Lot (Arch St & Sheldon St):Closed from 3:00 PM – 8:00 PM

Swipe left ➡️ to view the closure map. Motorists and event attendees are encouraged to plan ahead, allow for extra travel time, and use nearby parking.
Have a safe and happy Halloween! 🦇✨

10/25/2026

🍂 Fall Leaf Collection is here, Hartford! 🍁

The Department of Public Works will be collecting leaves two (2) times per zone between Nov 7th and Dec 20th. Here’s what you need to know to make pick-up smooth:

📌 How to Prepare:
• Curbside Raking: Rake leaves to the curb—NOT in the street—by the SUNDAY prior to your collection week. (Leaves raked after your week begins will not be picked up!)
• Paper Bags Only: If bagging, use paper leaf bags curbside during your collection week. No plastic bags—they are not biodegradable and won’t be collected!

🗺️ Check the map in the graphic to find your zone and scheduled collection dates! You can also find the link below on our Instagram Bio!

🔗 Find your dates & full details online: https://www.hartfordct.gov/Government/Departments/Public-Works/DPW-Services/Yard-Waste-Collection

📞 Questions? Contact Hartford 311 at 860-757-9311 or email [email protected].

10/23/2026

Strong communities start with action! 💚 Come lend a hand at C**t Park this Saturday alongside neighbors, friends, and the KNOX team to help keep Hartford beautiful. Whether you can stay for an hour or the whole time, every bit helps!

🗓 Saturday, Oct 24th | 9:00 AM – 12:30 PM
📍 106 Wethersfield Ave

📲 For more information and to register today, scan the QR code on the flyer or visit our Instagram bio for the link!

10/22/2026

🎃 Join Us for City Hall-O-Week Trunk or Treat! 🎃 Get ready for a night of spooktacular fun presented by the Urban League of Greater Hartford and The City of Hartford! Bring the whole family out for a safe, festive Halloween celebration.

🗓 Date: Friday, October 30th
⏰ Time: 5:00 PM – 7:00 PM
📍 Location: Hartford City Hall (550 Main St)

What to Expect:
🚗 Outside: Decorated cars, trunk-or-treating, and fun activities!
🏛 Inside: Trick-or-treat tables and spooky decorated doors!

🙌 Want to Get Involved?
We are looking for vendors and volunteers to help make this event a success!
📞 Contact: (860) 757-9322
📧 Email: [email protected] or [email protected]

📲 Scan the QR code or use the link in our bio to register!

10/14/2026

Hands-on community love in action! 🧹✨ Neighbors are coming together to give Rocky Ridge Park the care it deserves this Wednesday, October 14, from 8:30 AM to 12:30 PM at 130 Zion St.

📲 Want to join us? Scan the QR code in the image to claim your spot or visit https://knoxhartford.org/event/love-hartford-2026/

10/11/2026

🚧 2026 NEIGHBORHOOD STREET REPAIR NOTICE 🚧

The City of Hartford Department of Public Works is kicking off the 2026 milling and paving season! Work will be completed by contractors Rafferty Fine Grading and Galasso Paving.

📅 Project Dates: October 14 – November 15 (Schedule is subject to weather, traffic, road conditions, and utility repairs.)

📸 For specific street locations, work hours, and important resident guidelines, please review the graphics attached to this post!

📞 Questions or Concerns?
Alessandra Ballestas, Hartford 311 Supervisor at DPW: 📞 860-757-9322
Don Dapont, Permit Division at DPW: 📞 860-757-9972
Sebastian Tata, Traffic Engineer at DPW: 📞 860-757-9959

We appreciate your patience as we work to make long-term improvements to Hartford’s roads! 🛣️

10/09/2026

🚨 TRAFFIC & RESIDENT ADVISORY: 2026 EVERSOURCE HARTFORD MARATHON 🏃‍♂️🚧

Hartford residents, commuters, and visitors: The 2026 Eversource Hartford Marathon is happening tomorrow, Saturday, October 10!

📲 PLEASE SEE ATTACHED FLYERS FOR MORE DETAILS ON CLOSURES, NO-PARKING STREET LISTS, AND DETOURS!

For more information visit Hartfordmarathon.com

Plan your travel ahead of time and come out to cheer on the runners! 🏃‍♂️🎉

10/09/2026

🚨 TRAFFIC & RESIDENT ADVISORY: 2026 EVERSOURCE HARTFORD MARATHON 🏃‍♂️🚧

Hartford residents, commuters, and visitors: The 2026 Eversource Hartford Marathon is happening tomorrow, Saturday, October 10!

📲 PLEASE SEE ATTACHED FLYERS FOR MORE DETAILS ON CLOSURES, NO-PARKING STREET LISTS, AND DETOURS!

Plan your travel ahead of time and come out to cheer on the runners! 🏃‍♂️🎉

10/07/2026

🍂 Fall Leaf Collection Season is Here! 🍂

The City of Hartford Public Works Department is kicking off the annual Fall Leaf Collection! Here is everything you need to know to keep our streets clean and green this season:

📅 Curbside Collection Dates: November 7th – December 20th🚛

🍁 Free Leaf Bags: Pick up a bundle of brown leaf bags (1 bundle per person) at:📍 Location: 550 Main St, Ground Floor, Room #001 (Office of Community Empowerment)📞 Info: 860-757-9562 or 860-757-9311

🪵 Branches & Brush Debris:
• Must be tied into 3-foot sections.
• Collected on your normal trash day
♻️ Alternative Drop-off Option: Bring brown leaf bags directly to the Waste Recycling Center (180 Leibert Rd) Tuesday – Saturday, 9:00 AM – 1:45 PM.

❓ Questions? Contact 311 at 860-757-9311 or email [email protected].

10/05/2026

The Love Hartford Initiative Begins! 💚✨

Help keep our green spaces beautiful for the Love Hartford Keney Park Clean-Up! Whether you’re coming with friends, family, or solo, every hand makes a difference.

📅 Date: Tuesday, October 6th
⏰ Time: 8:30 AM – 12:30 PM
📍 Location: 323 Edgewood Street
📲 Scan the QR code on the flyer for more information!

Address

550 Main Street
Hartford, CT
06103

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18607579311

Website

https://linktr.ee/Hartford311

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