17/09/2026
𝐋𝐢𝐬𝐭𝐞𝐧 𝐰𝐢𝐭𝐡 𝐂𝐚𝐫𝐞, 𝐒𝐡𝐨𝐰 𝐓𝐡𝐞𝐦 𝐘𝐨𝐮’𝐫𝐞 𝐓𝐡𝐞𝐫𝐞!
Another DSWD Field Office Caraga’s meaningful milestone in our journey toward service excellence!
The Institutional Roll-out of the Enhanced Customer Experience Skills Training for DSWD Staff – Batch 4 was successfully conducted on September 15–17, 2026 at Watergate Hotel, Butuan City.
Over three days of learning, sharing, and engaging activities, our DSWD staff were reminded that every client interaction is an opportunity to make a difference. The training strengthened essential customer experience skills, from effective communication and active listening to empathy, professionalism, responsiveness, and creating a service experience where every client feels heard, respected, and valued.
Because excellent service is more than simply doing our jobs, it is about how we make people feel while we do them.
Congratulations, Batch 4!
May we carry the lessons beyond the training room and into every client interaction, because every service moment matters!
