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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Reside With Progress

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Reside With Progress

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One of the UK's leading providers of high-quality supported living accommodation. This page is monitored 9am-5pm, Monday to Friday.

To report emergency repairs and damp and mould, please call us on 0333 320 2675 or use Live Chat on our website.

28/10/2026

Loneliness is a feeling of sadness you have when you do not feel connected to anything. This could be to people, places, or activities that you do.

If you are feeling lonely you could try:
• Speaking to family or friends
• Going for a walk in your local park
• Volunteering in your local community

If you are feeling lonely and need to speak someone, you can speak to a volunteer at the Samaritans for free by calling 116 123

27/10/2026

It is important to us that tenant news and information can be reached by all our tenants. That is why we create our tenant newsletter, Your News, in different formats. Your News is available in the following:

An audio version so that tenants can listen to the news in the newsletter.

An Easy Read document.

A version with no colour to help people view the images and text.

We provide a QR code in Your News so tenants can quickly and easily go straight to the different versions.

Different versions of the newsletter can be viewed on our website. Click on the link in the comments.

26/10/2026

We are sorry for any inconvenience caused by the disruption to our telephone service today.

Due to the stormy weather, we are expecting a big increase in emergency calls and as a result call waiting times are longer.

Currently, we are prioritising emergency enquiries only and we are working to resolve the issue as soon as possible.

If you have a non-urgent enquiry, we advise you to use Live Chat on our website or send us an email to [email protected]

Thank you for your patience and understanding.

23/10/2026

Last few days for community groups to apply for up to £1,000!

We are offering the chance to win up to £1,000 from our Community Investment Fund by applying to take part in our Soup Dragon’s Den.

The application process is also open to anyone who has an idea support to the areas where we have properties. This means tenants, as well as non-tenant community groups and individuals, Reside With Progress supported living tenants and their support workers.

We will shortlist up to six groups, who will be invited to attend our Soup Dragon’s Den event.

All those short listed, but don't win, will still receive up to £200 for their project.

And don't worry if you can't attend the event - speak to our Customer Voice Team about alternative ways of sharing your project.

So if you would like funding for your project, apply via https://orlo.uk/wyDq2 by this Sunday, 25 October 2026.
Good luck!

23/10/2026

Meet Thomas

Thomas lives in one of our supported living homes in Preston and he moved in earlier this year.

Thomas has experience of cooking and shopping, so support staff are helping Thomas to develop his cooking skills by learning new recipes with support staff from Affinity Trust. Thomas said: “I can cook pasta and curry from scratch.”

Thomas is also being supported to learn more about socials skills. “I want to learn more about like my social skills and stuff like that and like my independence”, says Thomas.

Thomas will often talk to housemates and the support staff about music, which he has a big passion for. He said: “I go to a studio in Preston called Lockton. I sample music at the studio, and I like emo or hip-hop, and all different genres. It's a better way for me to get my voice out there.”

Find out more about Thomas and watch his video. Click on the link in the comments.

22/10/2026

Staying safe in your home and community

Do you know what anti-social behaviour is? Anti-social behaviour is when someone acts in a way that worries, upsets or frightens people.

It can make people scared to go out or afraid when they are in their own home.

Examples of anti-social behaviour are:
• People making too much noise
• Someone calling people bad names
• Picking on people
• Leaving rubbish lying around
• Writing on walls
• Groups of people hanging round streets or parks
• Damaging houses, cars or gardens

You do not have to put up with anti-social behaviour, we are here to help you.

If you have any worries about behaviour around your home, talk to your support worker.

You can report an anti-social behaviour concern, here: https://orlo.uk/xOuj4

22/10/2026

We are proud to do more than provide a safe home. We support our communities.

RWP projects that have had help with funding from the Community Investment Fund include:

Funding that went towards a garden project to grow fruit and increase wildlife in the garden

Funding to create a sensory garden in Leeds, giving residents a welcoming outdoor space to relax, enjoy nature and support their wellbeing

Funding that went towards a garden project in Nottingham to improve and brighten the garden space for the whole community to enjoy

Read our round up on how we are investing in our communities: https://orlo.uk/ZecNz

22/10/2026

The internet is a great way to learn new things and have fun. Social media, such as Facebook, is a good way to keep in touch with friends. It is important to make sure that you are safe when you are online.

Here are some tips on how you can stay safe online:
● Log off public computers - it is important to log off when you are finished using a public computer, such as one at a library
● Set your social media accounts to private - this will allow you to approve your followers
● Setting passwords - to set a safe password, use special characters, capital letters and numbers

21/10/2026

A warm welcome to Empower Housing Association

We are pleased to tell you that Empower Housing Association will join us in early December 2026.

From that date, RWP will look after Empower’s homes and provide services to Empower’s tenants, just as we do for you. Supporting all our tenants to live safely, independently, and maintaining safe and quality homes is important to us.

We look forward to welcoming Empower’s tenants and their support providers. Find out more by clicking on the link in the comments.

Find our more, here:

20/10/2026

Karen’s love of art

Our tenant Karen, from Durham, is a very talented artist who finds incredible joy from creating artwork.

Karen attends two art classes every week. She is hoping to set up an arts and crafts group in the communal lounge at her home with support from the Community Support Grant.

Karen said: "Art helps me to concentrate and stay calm. It gives me something positive to focus on."

Find out more about Karen’s story, here: https://orlo.uk/fDIsH

Find out more about the Community Support Grant, and apply, by clicking on the link in the comments.

Address

Sumner House, 21 King Street
Leyland
PR252LW

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+443333202675

Website

http://www.residewithprogress.org.uk/

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