Mercy Flight Central

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Mercy Flight Central

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An independent, nonprofit organization of air medical professionals. Mercy Flight Central provides the highest level of pre-hospital critical care to patients.

Mercy Flight Central was founded as a non-profit in 1992 to provide air medical services to New York State residents and beyond. Since its inception, the organization has served more than 15,000 patients and grown to approximately 70 employees. MFC’s three base locations serve the regions of the Finger Lakes, Central New York, and Mohawk Valley, including service to the Lower Adirondacks. The organization began operations as an advanced life support air ambulance service and has since expanded to become New York’s premier critical care air medical service with three helicopters staffed 24/7/365. The aircraft utilized in transports includes helicopters that can travel within a 150-mile radius of Mercy Flight Central’s base locations. Each helicopter is equipped with state-of-the-art medical equipment that includes advanced airway management, cardiac monitoring, and ultrasonography devices. Our Flight Nurse and Flight Paramedic teams are highly trained and experienced in critical care. Air medical teams care for critically ill and injured patients requiring advanced treatment and rapid air medical transport to specialized medical centers across the northeast. Together these elements allow Mercy Flight Central to deliver a high level of critical care to the scene of an accident or a patient’s bedside.

10/31/2026

From our boo crew to yours, Happy Halloween! Wishing everyone a fun, safe and spooktacular day! 🎃👻🖤

10/30/2026

From hands-on learning to a behind-the-scenes look of our air medical operations, MFC’s Canandaigua base was buzzing with activity today! 🚁

We welcomed two groups of students from Wayne-Finger Lakes BOCES who had the opportunity to explore Mercy Flight Central and put their skills to the test in our simulation trailer alongside Clinical Educator Joe!

We also hosted new 911 dispatchers representing Ontario County Sheriff's Office, Yates County Sheriff's Office, Seneca County Emergency Management & 911 and SUNY Geneseo University Police. During their visit, they learned how communications, clinical and flight operations work together to coordinate air medical missions.

Whether we're introducing students to the world of critical care or strengthening connections with the dispatchers who help set our missions in motion, opportunities like these are an important part of building a stronger emergency response network.

Thank you to everyone who spent their Friday with us! ❤️

10/29/2026

A huge thank you to Finger Lakes Gaming & Racetrack and their generous guests for supporting Mercy Flight Central! ❤️🚁 We're grateful to be among the organizations benefiting from this incredible initiative and appreciate your continued commitment to making a difference in our community!

10/28/2026

🚁 Happy National First Responders Day! 🚒🚑🚓

Today, we recognize the dedicated men and women who answer the call, step up when it matters most and make a difference in the lives of others every day.

From our own dedicated crews to the incredible first responder agencies we work alongside throughout NY, we're grateful for the teamwork, trust and shared commitment to caring for those in need.

To our Mercy Flight Central team and all of our first responder partners, thank you for everything you do. We're proud to serve alongside you! ❤️🖤

10/26/2026

Good views, good-looking crew and one familiar rooftop! 🚁😎

Our Central 3 crew enjoyed some pretty great views this past Friday. Think you know where they landed? Drop your helipad guesses in the comments👇

10/24/2026

What a spooktacular evening! 🎃👻

A HUGE thank you to our community and incredible first responder partners for joining us last night for our First Responder Trick-or-Treat!

We always enjoy opportunities like these to come together, have some fun and spend time with the wonderful people in the communities we serve. ❤️🚁

We hope everyone had as much fun as we did! Thank you for making the evening so special. We can’t wait to do it again! 🍬🎃

10/22/2026

The countdown is almost over… just ONE more day! 🎃👻

Our First Responder Trick-or-Treat event is TOMORROW, and we have NINE agencies joining our Boo Crew! 🚒🚑🚁

We can't WAIT to see all the costumes, hand out some treats and enjoy a spooktacular evening with you!

🍔 Come hungry! Sugar Ray's Food Truck will be on-site cooking up some delicious grub available for purchase!

❤️ We're also excited to welcome the Oneida County Vulnerable Population Advisory Committee, who will be sharing helpful information and valuable resources for individuals and families in our community.

🍬 Friday, October 23
⏰ 4:30–6:30 PM
📍 Mercy Flight Central Rome Base | 605 Bomber Drive, Rome NY

Now all we're missing is YOU! Round up your little ghosts and goblins, grab those candy buckets and make plans to join us tomorrow!

This event is FREE and open to everyone, so spread the word, tag your friends and help us make it a Halloween celebration to remember! 🎃🍬

10/21/2026

Mercy Flight Central recently welcomed Congresswoman Claudia Tenney to our Canandaigua headquarters for an opportunity to meet with our team, learn more about our operations, and discuss the important role air medical services play in communities throughout the Finger Lakes, Central New York, and Mohawk Valley regions.

Our conversations highlighted the evolving needs of rural healthcare, the importance of federal policies that support access to critical care, and the value of strong partnerships in building a more connected regional emergency medical system.

For more than three decades, Mercy Flight Central has been committed to connecting patients with lifesaving care. Opportunities to engage with elected officials help us share that mission, advocate for the communities we serve, and continue looking toward the future.

Thank you, Congresswoman Tenney, for taking the time to visit, connect with our team, and engage in meaningful conversations about the future of critical care services. We appreciate your interest in our mission and look forward to staying connected!

Read the full press release: https://www.mercyflightcentral.org/recent-news/unsg39mmocp04jd56z98y02iyzbl8r

Address

2420 Brickyard Road
Canandaigua, NY
14424

Telephone

+15853960584

Website

http://www.mercyflightcentral.org/

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