Department of National Registration, Passport and Citizenship - DNRPC

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Department of National Registration, Passport and Citizenship - DNRPC This page is about the Department of National Registration, Passport and Citizenship (DNRPC)'s efforts in fulfilling and attaining its mandated role(s).

Let's give credit where it's due 🙌🏼 Today i can happily attest to a very huge and great development made at the passport...
14/05/2026

Let's give credit where it's due 🙌🏼 Today i can happily attest to a very huge and great development made at the passports office, particularly in the issuance of passports. This was one area that seemed so impossible to deal with. Just obtaining a passport was something else 🤦🏽‍♂️. Literally everything needed connections.. from obtaining forms, devastating queues, payment process, waiting process 😢, collection process OMG. It required serious connections and money to smoothly obtain a passport.

Because of that, i had been so hesitant to replace my passport. So some two weeks ago when i heard about the new online process, i sat comfortably on my sofa in the evening after work and said “let me try this out.” I began the process step by step, following the prompts and i ended up at the last part where i was asked to make payment. Then i was like, okay, this is getting interesting. I was given options to pay and i went for Airtel Mobile Money Pay.

Shortly after approving the K320 payment i received an email with a receipt from the passports office and i was in shock. This was in barely less than 30 minutes around 22:00 hours. I said anyway let’s see how this goes.

The next day, i received another email inviting me to attend an interview at 12:40 at the passports office the following day and to carry all my original documents. Honestly this was something so unique coming from our public service system and i was amazed.

As scheduled, i went for that interview and again to my surprise, i found the passports office very organized. No queues around like before, it was all smooth and in under 30 minutes i was done and heading home.

A few days later an email popped up saying my passport was ready for collection. At this point i was taken aback. I was like wow wow wow... what a tremendous 👏 development we have here and it’s huge 👏🙌🏼.

Next i went there told the police officers at the front desk that i was there for collection they asked for my last name and directed me to Counter 3 on the first floor. I went there and again no queues to my surprise. A lady warmly welcomed me and within a space of 2 minutes i was issued a small envelope nicely packaged with my passport.

To the powers that be this is a great and huge step made, its a very big WIN. Congratulations and please keep it up.

Wills Chansa

Zambia attending ID4AFRICA2026 Annual General Meeting, an annual platform through which African Countries meet to learn ...
12/05/2026

Zambia attending ID4AFRICA2026 Annual General Meeting, an annual platform through which African Countries meet to learn from each other on the latest trends/approaches in managing National ID systems. Currently listening to the Keynote Speech by H.E Salimah Monorma, Minister for Ministry of Communication, Technology and Innovation in Sierra Leone.

01/05/2026

Celebrating our hardworking DNRPC team awarded during the 2026 Labour Day Commemorations

We proudly congratulate our dedicated and deserving staff members who received various awards today during the Labour Da...
01/05/2026

We proudly congratulate our dedicated and deserving staff members who received various awards today during the Labour Day commemorations across all provinces.

Dear ba Sebele - Passport office Ghana The Constitution of Zambia (Amendment) Act No.2 of 2016, section 39. (1) ‘A citiz...
19/04/2026

Dear ba Sebele - Passport office Ghana

The Constitution of Zambia (Amendment) Act No.2 of 2016, section 39. (1)

‘A citizen shall not lose citizenship by acquiring the citizenship of another country’.

Passport Office, Ghana
Goshers
GTV Ghana
Diamond TV Online
Lillian Chipeso

09/04/2026

' I picked up my passport yesterday.
I commend the online platform. Easy and convenient' Francesco Simutowe

02/04/2026

Permanent Secretary in the Ministry of Home Affairs and Internal Security has called for stronger coordination among institutions involved in death investigations, warning that a lack of synchronisation is undermining justice delivery and national planning.
In a speech read on his behalf by Director of Human Resource and Administration, Mrs Nicolynn Nyoni, Mr. Dickson Matembo noted that delays, over-detention, and inconsistent certification persist despite the existence of clear laws.
This was during the official opening of a workshop on strengthening death investigation in Zambia.
Mr. Matembo emphasised the need for a “One Government Approach” to ensure shared responsibility, seamless processes, and accountability.
He urged participants to develop practical and implementable workflows, from scene discovery to civil registration stressing that any breakdown in the process represents a system failure and erodes public trust.
Meanwhile, Chief Justice Mumba Malila, in a speech read on his behalf by Resident Magistrate, Chrisantos Kateule, reaffirmed the Judiciary of Zambia’s critical role in ensuring justice through effective reliance on death investigation systems.
He noted that courts depend on credible evidence generated by other institutions.
Justice Malila stated that while courts do not investigate deaths, they interpret and assess medico-legal findings presented before them.
He warned that weak investigations lead to delays, evidentiary challenges, and possible miscarriages of justice.
Justice Malila further emphasised the need for integrity, procedural compliance, and clear findings, urging stronger coordination among law enforcement, forensic, and civil registration bodies to enhance justice delivery.
And representing the House of Chiefs, Chief Mwenewisi said the law recognises the role of traditional leaders in ensuring that deaths are reported and brought to the attention of appropriate authorities.
However, Chief Mwenewisi noted that beyond the legal framework, communities have a responsibility to ensure that every death is handled with dignity, accountability, and respect.
He added that the workshop is important as it will help traditional leaders align their roles, improve communication, and ensure that deaths are properly reported and managed.
“As traditional leaders, we are committed to strengthening notification, supporting lawful processes, and working closely with government institutions to ensure that the system functions effectively,” Chief Mwenewisi said.
Meanwhile, Deputy Registrar General Mr. Kennedy Chisumpa warned that gaps in the reporting and documentation of deaths pose a significant threat to the integrity of Zambia’s national records.
Mr. Chisumpa emphasised that civil registration operates as a chain, where failure at any earlier stage whether at notification, investigation, or certification directly affects the integrity of the national register.
And State Forensic Pathologist Dr Adam Muchenleng’anga expressed appreciation for the support from the parent ministry and cooperating partners. He expressed optimism that, going forward, all departments involved in death investigations will coordinate effectively and clearly understand their roles as guided by the Inquests Act.

31/03/2026

In case you missed it, after the Ministry of Home Affairs and Internal Security showed him the Digital ID for Zambia, the President said he was Happy to have seen it and that the Ministry must roll it out post Elections. Video courtesy of Diamond TV Online.

Tour of our Booth during the PDU Delivery Day in Pictures.
30/03/2026

Tour of our Booth during the PDU Delivery Day in Pictures.

DIGITAL ID PROJECT UPDATE EXCITES THE HEAD OF STATE.Update by PS Ministry of Home Affairs and Internal Security, on the ...
30/03/2026

DIGITAL ID PROJECT UPDATE EXCITES THE HEAD OF STATE.
Update by PS Ministry of Home Affairs and Internal Security, on the Digital ID Project excited the President. This was during the tour of the booth for The Ministry Of Home Affairs and Internal Security today during the PDUs' Presidential Delivery Day.

Happy Youth Day from North Western Province. We are taking part in the National Youth Day Commemoration being held in So...
12/03/2026

Happy Youth Day from North Western Province. We are taking part in the National Youth Day Commemoration being held in Solwezi graced by the Republican President. Department of National Registration, Passport and Citizenship - DNRPC

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Kundalila House, Dedan Kimathi Road
Lusaka
10101

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Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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