Msunduzi Municipality - City of Choice

Msunduzi Municipality - City of Choice The Communications & IGR Unit of Msunduzi Municipality

For Faults and Queries:

Customer Call Center - 0800 001 868
Msunduzi Switchboard- 033 392 3000
Water - 033 392 2759/2133
Accounts - 033 392 2740/41/42
Road & Transport - 033 392 2097/5320
Drainage: 033 392 5309
Rates - 033 392 2229 / 2391 / 2824
Electricity - 033 348 2179
Fire - 080 003 3911
Traffic - 080 003 3911

Igeja phansi!!!! ๐Ÿ“ Glenwood; omakhelwane bathi kuduma imishini, kuhle kwezimpukane zibona inyama!โœŒ๐ŸพOur Parks Department ...
14/09/2026

Igeja phansi!!!!

๐Ÿ“ Glenwood; omakhelwane bathi kuduma imishini, kuhle kwezimpukane zibona inyama!โœŒ๐Ÿพ

Our Parks Department teams are on the ground across the city, working hard to keep our public spaces clean, safe and accessible for everyone.

We keep moving. We keep working. We keep building a better Msunduzi.

PUBLIC SERVICE WEEK | BRINGING REVENUE SERVICES CLOSER TO THE PEOPLEAs part of Public Service Week, Communications & IGR...
14/09/2026

PUBLIC SERVICE WEEK | BRINGING REVENUE SERVICES CLOSER TO THE PEOPLE

As part of Public Service Week, Communications & IGR, through the Batho Pele Office, is taking practical steps to bring important municipal information closer to residents and businesses.

In partnership with the Revenue Section, the Municipality will host an information-sharing session to ensure that the public has direct access to accurate information on the Revenue Collection Amnesty Campaign and the Rand for Rand Debt Collection Campaign.

Residents and businesses will be able to get information on:

- Available debt relief initiatives
- Eligibility requirements
- Applicable discounts
- Options for settling outstanding municipal debt
- How to take advantage of the available campaigns

๐Ÿ“… Date: 15 September 2026
๐Ÿ•™ Time: 10:00
๐Ÿ“ Location: Outside AS Chetty Building

This activation reflects the Batho Pele principle of putting people first by taking municipal services and information directly to the public.

Come, get informed and know your options.

Msunduzi Municipality Recognises Employees for Exemplary Service During Public Service MonthMsunduzi Municipality has re...
14/09/2026

Msunduzi Municipality Recognises Employees for Exemplary Service During Public Service Month

Msunduzi Municipality has recognised employees who have consistently demonstrated excellence in service delivery and a commitment to serving residents with dignity under the Batho Pele principles.

The recognition took place during a Management Committee meeting led by Municipal Manager Mr Felani Mndebele, who awarded certificates of recognition to employees who have distinguished themselves through their dedication, professionalism and commitment to putting people first.

The initiative forms part of the Municipalityโ€™s Public Service Month activities and seeks to promote a culture of service excellence while encouraging employees to uphold the Batho Pele principles in their daily work.

Speaking during the ceremony, Mr Mndebele emphasised the importance of recognising employees who make a meaningful contribution to the Municipalityโ€™s service delivery mandate.

โ€œThis recognition is not only about celebrating individual achievements. It is also about sending a clear message that excellent public service matters and must be acknowledged. When employees are recognised for the quality of service they provide, it encourages others to learn from their example, take pride in their work and strive for excellence,โ€ said Mr Mndebele.

The Municipal Manager congratulated the recipients and encouraged all employees to continue serving residents with respect, accountability and professionalism.

โ€œBatho Pele is not merely a policy or a set of words. It is a responsibility we must live by every day. I encourage all employees to take inspiration from these Service Champions and remain committed to improving the lives of our communities,โ€ he added.

The recognition reinforces Msunduzi Municipalityโ€™s commitment to placing people at the centre of municipal service delivery and promoting continuous improvement in the quality of services provided to residents.

This Heritage Month, Msunduzi Municipality invites you to share, celebrate and preserve the stories that make us who we ...
14/09/2026

This Heritage Month, Msunduzi Municipality invites you to share, celebrate and preserve the stories that make us who we are. Take a moment to explore your background and learn more about your familyโ€™s heritage. Ask your parents, grandparents or elders about where you come from, the traditions you grew up with and the values you want to pass on.

๐Ÿ“ Please keep your response to a maximum of ๐Ÿฏ๐Ÿฌ๐Ÿฌ ๐˜„๐—ผ๐—ฟ๐—ฑ๐˜€.

๐Ÿ“ธ Share your answers, stories, photos, or memories with us at ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€@๐—บ๐˜€๐˜‚๐—ป๐—ฑ๐˜‚๐˜‡๐—ถ.๐—ด๐—ผ๐˜ƒ.๐˜‡๐—ฎ and letโ€™s celebrate the rich and diverse heritage of our communities.

โœ‰๏ธ Mayor Monday | Serving with pride and purposeThis week, Mayor Cllr. Mzimkhulu Thebolla extends his appreciation to th...
14/09/2026

โœ‰๏ธ Mayor Monday | Serving with pride and purpose

This week, Mayor Cllr. Mzimkhulu Thebolla extends his appreciation to the matrons, staff, drivers and everyone who supported the Msunduzi maidens at the Umkhosi WoMhlanga, while celebrating the importance of preserving our heritage.

He also thanks the Ward 16 community for engaging directly through the One on One session and encourages all municipal employees to remain committed to delivering responsive and effective services throughout Public Service Month.

Together, we continue to build a better Msunduzi.

At the heart of everything we do is a commitment to our greatest asset โ€“ our people!๐ŸŒŸ Shining the Spotlight on Our Amazi...
14/09/2026

At the heart of everything we do is a commitment to our greatest asset โ€“ our people!

๐ŸŒŸ Shining the Spotlight on Our Amazing Team! ๐ŸŒŸ

A huge thank you to Sinethemba Mavundla for your incredible hard work and dedication! Your contributions make a world of difference. ๐Ÿ™Œโœจ

At the heart of everything we do is a commitment to our greatest asset โ€“ our people!๐ŸŒŸ Shining the Spotlight on Our Amazi...
14/09/2026

At the heart of everything we do is a commitment to our greatest asset โ€“ our people!

๐ŸŒŸ Shining the Spotlight on Our Amazing Team! ๐ŸŒŸ

A huge thank you to Sakhile Cele & Bhekamambo Mkhize for your incredible hard work and dedication! Your contributions make a world of difference. ๐Ÿ™Œโœจ

PUBLIC NOTICE: WATER UPDATEDATE: 14 SEPTEMBER 2026Please note that a high volume of water outages has been reported toda...
14/09/2026

PUBLIC NOTICE: WATER UPDATE
DATE: 14 SEPTEMBER 2026

Please note that a high volume of water outages has been reported today. The Water Department team is working nonstop to resolve these water outages.

The following areas have been noted for repairs:

1. Neden Road _ Water leak _ Ref 121432
2. Peach Road _ Water leak _Ref 120624
3. Dambuza
4. Doris_ Burst main pipe
5. Sanderson _ Burst main pipe
6. Fairbreeze Road _ Ref 770134

We appreciate your patience and understanding as we address these matters, and we apologise for the inconvenience caused during this time.

A healthy municipal account is a smart step towards a financially stronger household. Pay your bill on time, keep track ...
14/09/2026

A healthy municipal account is a smart step towards a financially stronger household. Pay your bill on time, keep track of your balance, and contact the Municipality if you need assistance with your account.

This Public Service Month, letโ€™s build trust through responsibility and open communication.

Being a responsible citizen means staying on top of your municipal account. Check your bill, pay by the due date, and av...
13/09/2026

Being a responsible citizen means staying on top of your municipal account. Check your bill, pay by the due date, and avoid unnecessary arrears.

This Public Service Month, letโ€™s strengthen accountability and help Msunduzi continue delivering services to our communities.

Address

19 Gallwey Lane, Gallwey House, 7th Floor
Pietermaritzburg
3200

Opening Hours

Monday 08:00 - 17:15
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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