03/06/2026
MUNICIPALITY TACKLES WATER AND METER LEAKS IN TARGETED INTERVENTION
The Newcastle Municipality has launched a dedicated intervention to identify and repair water leaks and faulty water meters, following complaints from residents across multiple wards.
Led by Mayor Cllr DX Dube, the programme responds to two issues that directly affect water supply and household billing. Technical teams are being deployed to detect and repair underground leaks and pipe bursts to reduce water losses and restore pressure in the network. The intervention also focuses on replacing broken and leaking water meters to ensure accurate readings, stop wastage, and address billing disputes. Where leaks have caused dry taps, teams will work to restore supply. Related sanitation issues linked to water faults will also be attended to.
“Water leaks waste a resource we cannot afford to lose, and faulty meters hit residents in their pockets,” said Mayor Dube. “We are sending teams into each ward to find these leaks, fix them, and replace meters that are not working.”
The programme was initiated after complaints were logged through the 24-hour call centre and ward councillors. Work is already underway and will roll out to all wards in the coming days.
Residents can report water leaks, pipe bursts, or meter faults at any time by calling 087 740 8839, logging the issue on the Newcastle Municipality website, or using the Newcastle Municipality WhatsApp App.