05/18/2026
Update on the ongoing internet outage affecting the City of Woodbury:
We have had repeated communication with AT&T in an effort to find a solution — or at minimum, receive a timeline for restoration. Unfortunately, as of the close of business today, AT&T has still not provided the City with an explanation nor an estimated time for service restoration.
This morning, I spoke directly with Senator Robertson to make him aware of the situation and request assistance in escalating the matter. Senator Robertson was able to connect us with AT&T executives in an effort to move this issue forward, and we appreciate his willingness to assist our community.
At this time, however, we still have not received any definitive update regarding when internet service will be fully restored.
We understand the frustration and disruption this outage has caused for residents, businesses, and those who rely on internet access for work and communication. We will continue pressing for answers and will provide updates as soon as additional information becomes available.