Cumberland County Regional Communication Center - Maine

Cumberland County Regional Communication Center - Maine Providing 9-1-1/Emergency & non-emergency communication for much of Cumberland County.

Dispatching for Windham Police, Gorham Police, Cumberland County Sheriff's Office, Bridgton Police and Cumberland Police, as well as 20 Fire/Rescue agencies.

Today we highlight the behind the scenes work of our crew who worked for the three-alarm fire in Casco, Maine. The CCRCC...
06/17/2026

Today we highlight the behind the scenes work of our crew who worked for the three-alarm fire in Casco, Maine.

The CCRCC received a call from a witness at 1206 reporting a home and barn on fire on Route 11. The call was dispatched out to Casco Fire within 1 minute of receipt (This includes address and phone number verification policy.)

Over the next 6 hours, our crew coordinated response efforts from far and wide.

CCRCC Partner Agencies (Dispatched out of our center) : Casco Fire, Naples Fire, Raymond Fire, Bridgton Fire, New Gloucester Fire, Gray Fire, Harrison Fire, Windham Fire, Sebago Fire, Baldwin Fire, North Yarmouth Fire, Standish Fire, Gorham Fire & The Cumberland County Sheriff's Office.

Mutual Aid requests : Poland Fire, Mechanic Falls Fire, Otisfield Fire, Waterford Fire, The State Fire Marshal's Office, Red Cross and Maine Department of Transportation.

During this call, all other emergency and non-emergency calls to our center were handled with care and timely service.

Organization, communication and teamwork play a large role in these types of incidents. Our staff train hard, but ultimately the true test and the ultimate sense of pride comes when you see a system in action when it really matters. We could not be more proud of the work that is done by our large team - day in and day out.

To the men and women in the field, we commend your dedication and bravery.

June is Internet Safety Month - Please consider this reminder as a way to open up conversations with the youth in your l...
06/15/2026

June is Internet Safety Month - Please consider this reminder as a way to open up conversations with the youth in your life!

This weekend we honor sacrifice with remembrance. ❤
05/22/2026

This weekend we honor sacrifice with remembrance. ❤

05/20/2026
The CCRCC has had a lot to be proud of over the last week. Many employees attended the Maine Chapter of the National Eme...
05/12/2026

The CCRCC has had a lot to be proud of over the last week. Many employees attended the Maine Chapter of the National Emergency Number Association (NENA) Conference in South Portland, along with the awards ceremony celebrating achievements for 2025. (See photos for our highlights)

Additionally, one of our very own has earned their Bachelors degree from the University of Southern Maine while working full-time as an Emergency Telecommunicator. (See photo)

We could not be more proud of the amazing things that are happening in and outside of our Center. Please help us in showing appreciation and recognition for just a few of our difference-makers.

The sky turns dark, heavy with storms rolling in. Clouds stretch low over the horizon, and the radio towers stand tall—s...
04/30/2026

The sky turns dark, heavy with storms rolling in. Clouds stretch low over the horizon, and the radio towers stand tall—steady, constant, cutting through the noise of the night.

Inside, the lights don’t dim.

Headsets on. Screens glowing. Voices steady.

While the world watches the storm, we listen for the calls that come with it. Every crack of thunder, every flash in the distance—we know the community may need us. And when they do, we’re here.

Calm in the chaos. A voice in the dark.
Always listening. Always ready.
Beneath the towers, we too stand tall.

Next week, the Maine Chapter of the National Emergency Number Association will be hosting their annual conference. We ar...
04/27/2026

Next week, the Maine Chapter of the National Emergency Number Association will be hosting their annual conference. We are so proud to learn and celebrate with the incredibly skilled 9-1-1 professionals around the state of Maine.
Here are the CCRCC's representatives that will be highlighted and honored at the awards ceremony. 👏

🎉
04/22/2026

🎉

We are truly at a loss for words for how incredible the Community was to us this weekend. Nearly 1,300 of you came to yo...
04/20/2026

We are truly at a loss for words for how incredible the Community was to us this weekend. Nearly 1,300 of you came to your local 9-1-1 Dispatch Center to share joy with us and the many, many responders that we Dispatch for.

The weather turned around for us at the last minute, allowing us to get some much needed sunshine.

A special shout out goes to Communications Officer Mike Poirier who coordinated this event and met his goal of making 2026 this biggest and best year this event had seen. He was backed by an incredible team of Public Education specialist (to include two Daughters of our very own Dispatchers, who take great pride in sharing knowledge with those in their age groups).

Naturally Jammin', Slyvia's Mobile Catering and North East Ice Cream served up some delicious treats for kids & adults.

Thank you to Cumberland County EMA & CERT Team and Cumberland County V.I.Ps for all of your help!

Thank you to 207 Bounce for donating a Bounce House - this is always a big hit!

And to the Public Safety Members who are on the front-lines who showed up to display their equipment - this isn't possible without you:
Baldwin Fire Department
Bridgton Fire Department
Casco Fire Department
Gorham Fire Department
Gray Fire Department
Harpswell Fire Department
Naples Fire Department
Raymond Fire Department
Sebago Fire Department
Standish Fire Department
Windham Fire Department
Cumberland County SO Crime Scene Unit
Cumberland County ESU
Cumberland County Dive Team
Cumberland County SO K9 Teams
Gorham Police Department
Gorham Police K9 Team
Gorham Animal Control
University of Southern Maine Police
Windham Police Department
Windham Police K9 Team
Windham Animal Control
Gorham Public Works
Gray Public Works
North Yarmouth Public Works
Standish Public Works
Windham Public Works
Trauma Intervention Program of Greater Portland

We hope you all had as much fun as we did and we look forward to seeing you next year!

Address

Cumberland County
Windham Center, ME

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