Westfield Regional Dispatch Center

09/12/2026

Yesterday, we paused to remember the lives forever changed on September 11, 2001, and to honor the courage and sacrifice of the firefighters, police officers, first responders, military personnel, and ordinary citizens who answered the call when our nation needed them most.
These photographs capture a powerful reminder of that commitment to service. The uniforms, the colors, the ceremonial bell, the flags, and the gathering of the fire service all represent something greater than ourselves: duty, courage, sacrifice, and brotherhood.
We remember the 2,977 innocent lives lost, the families who were forever changed, and the first responders who made the ultimate sacrifice while running toward danger.
May we never forget their names, their families, or their courage.
Westfield Fire Department
#9/11

09/10/2026

The Southwick Fire Department invites you to their 9/11 ceremony tomorrow.

Please join us for our annual 9/11 Remembrance Ceremony. Friday September 11th, at 9:50am.

09/10/2026

Please join the Westfield Fire Department tomorrow

09/10/2026

🚨 ATTN: Residents of Southwick 🚨

09/09/2026

******Road Open as of 830 PM*******
Due to a serious accident on Main Road in Granville near the Granville Road, Southwick town line the road is closed. Please seek alternate routes.

09/09/2026

If you cannot speak, use this method to communicate on 9-1-1. It’s called the Silent Call Procedure.

In an emergency if you can’t speak, you can still be heard.

📞 Call 9-1-1 and use the Silent Call Procedure, once they answer:
Press 1 for Police
Press 2 for Fire
Press 3 for Ambulance

Knowing what to do in an emergency can make all the difference. Save this information and share it with family, friends, and loved ones.

Learn more at mass.gov/e911.

#911

09/04/2026

Newly posted, apply today!!

We are definitely welcoming applications for 2 dispatch positions!!!! https://www.cityofwestfield.org/Jobs.aspx?UniqueId=99&From=All&CommunityJobs=False&JobID=Emergency-Telecommunications-Dispatcher-16

Southwick Police Department
Westfield Police Department
Southwick Fire Department
Westfield Fire Department
Coming this fall:
South Hadley Police Department
South Hadley Fire Dist 1
South Hadley Fire Dist 2
#911

09/03/2026

👋🏻 We have been fortunate to have a great relationship with Westfield, MA High School and this year marks our 3rd straight year welcoming an intern. 🏫 This year we will have two from WHS. For this semester, we would like to introduce everyone to Shannon Wall!! Shannon is part of the WHS softball team and aspires to be a State Trooper. 🚓 Please welcome Shannon to the dispatch center!! 👏🏻

09/02/2026

South Hadley Police Department Begins Transition to Regional Dispatch

The South Hadley Police Department has officially begun the transition to the Westfield Regional Dispatch Center as part of the Town’s move toward regionalized emergency communications.