Ottawa County Central Dispatch Authority

Ottawa County Central Dispatch Authority Do NOT post emergencies to this page - DIAL 911

Non-Emergency: (616)994-7850 or 1-800-249-0911 Funding is provided through a county wide millage.

The Ottawa County Central Dispatch Authority is committed to providing one point of contact for all emergency situations in Ottawa County. Central Dispatch is staffed 24 hours a day with Call Takers, Communication Specialists, and Supervisors to ensure that calls are handled with urgency, and ensure the proper agency responds as quickly as possible. The staff is comprised of employees committed to

serving the public during times of crisis, with courtesy and professionalism. Employees are trained and certified to provide pre-arrival first aid instructions over the phone as needed, until help arrives on the scene. The Ottawa County Central Dispatch Authority provides emergency communication for all Police, Fire, and EMS agencies in Ottawa County. The current millage is 0.4407 and expires at the end of 2008. On August 5, 2008, the citizens of Ottawa County overwhelmingly approved the renewal of the millage for Ottawa County Central Dispatch. The millage was renewed at a beginning rate of .44 mils for 20 years. The millage will run from 2009 through 2028 inclusive, and is subject to the Headlee amendment. The millage ensures stable funding for operations of the Ottawa County Central Dispatch Authority. History

The Ottawa County Central Dispatch Authority was established in 1989 to build a Central Dispatch system and implement enhanced 9-1-1. Ottawa Central Dispatch began operation in March 1991. Central Dispatch handles all requests for Public Safety service in Ottawa County. Central Dispatch also provides radio communication services for all public safety agencies in Ottawa County. Central Dispatch receives requests for and handles dispatch of all police, fire, and medical emergencies in Ottawa County and the entire City of Holland. Ottawa County Central Dispatch is one of the largest multi-jurisdictional dispatch centers in the State of Michigan. Our primary means of communication with the public is our Enhanced 9-1-1 system. This system helps us locate callers in an emergency by providing a name, address, and phone number. Ottawa 9-1-1 is capable of receiving both Phase l and Phase ll cellular 9-1-1 calls. Non-emergency calls are facilitated through our toll free number (1-800-249-0911), and administrative lines for public and private use. The other primary means of communication is our radio and computer systems. All Ottawa County police, fire and ambulance services communicate with Central Dispatch via this radio system. Central Dispatch currently has one of the most up to date mobile date systems in the State of Michigan. This system features drivers license photos, jail mugshots, and officer access to a multitude of other databases.

Looking for a rewarding career opportunity? OCCDA is hiring a Deputy Director! Apply today at occda.org by submitting yo...
05/26/2026

Looking for a rewarding career opportunity? OCCDA is hiring a Deputy Director! Apply today at occda.org by submitting your application, cover letter and resume. Come be part of a team that serves the community with purpose.

Now Hiring: Operations at OCCDA! Join a dedicated team that helps make a difference every day. Visit occda.org to comple...
05/26/2026

Now Hiring: Operations at OCCDA! Join a dedicated team that helps make a difference every day. Visit occda.org to complete an application and upload your cover letter and resume. We’re excited to connect with you!

04/30/2026

PUBLIC SAFETY ALERT: Phone Scam Impersonating Law Enforcement ⚠️

Residents are advised of an ongoing phone scam involving individuals falsely claiming to be members of the Ottawa County Sheriff’s Office.

Scammers are using spoofed phone numbers, including 616-738-4000, to appear as though the call is coming from the Sheriff’s Office. The caller may claim that you have missed a court date or that a warrant has been issued for your arrest. They will then instruct you to make an immediate payment using gift cards, Bitcoin, or by withdrawing money from your bank account.

These claims are fraudulent. The Ottawa County Sheriff’s Office will never request payment in this manner.

If you receive one of these calls:

Hang up immediately.
Do not provide any personal or financial information.
Do not send money or purchase gift cards.
Contact Ottawa County Dispatch directly at 1-800-249-0911 to verify any claims.

Please share this alert with friends and family to help prevent others from becoming victims.

Join our Team - OCCDA is now hiring a Shift Supervisor!! Go to occda.org to submit your resume and complete the applicat...
04/28/2026

Join our Team - OCCDA is now hiring a Shift Supervisor!! Go to occda.org to submit your resume and complete the application. We look forward to meeting you! 🚔🚒

Storm cleanup is still underway across the county, and many traffic signals remain without power.As our emergency crews,...
04/28/2026

Storm cleanup is still underway across the county, and many traffic signals remain without power.

As our emergency crews, road commission, and utility teams work to restore safe conditions, you can help keep everyone safe by following the rules of the road.

🚨 If a traffic signal is out, treat it as a FOUR-WAY STOP.
• Come to a complete stop
• Watch for cross traffic
• Take turns and proceed safely (don't assume cross traffic knows there is a stop light there)

Please keep an eye out for fallen trees and downed power lines.

A little patience goes a long way in keeping our community safe. Please slow down, stay alert, and drive responsibly.

**Please Share**

We’re proud to share the Ottawa County Central Dispatch Authority’s 2025 Annual Report!This past year highlights the ded...
04/26/2026

We’re proud to share the Ottawa County Central Dispatch Authority’s 2025 Annual Report!

This past year highlights the dedication of our staff and the strong partnerships we’ve built with our public safety agencies. Together, we remain committed to serving our community with excellence.

Thank you to our team, our partners, and the community for your continued trust and support.
https://occda.org/wp-content/uploads/pdfs/2026/04/2025-Annual-Report.pdf

Join us in celebrating our 2025 Dispatcher of the Year, Kimberly DeWinter! 🎉Kimberly exemplifies what it means to serve ...
04/17/2026

Join us in celebrating our 2025 Dispatcher of the Year, Kimberly DeWinter! 🎉

Kimberly exemplifies what it means to serve with excellence, compassion, and dedication. With an outstanding QA score, she consistently demonstrates her commitment to providing the highest level of service to our community. She is known for her reliability, answering calls quickly and ensuring that every caller receives prompt, professional care when it matters most.

Beyond her technical skills, Kimberly brings a positive attitude every shift, uplifting both callers and her team. She goes above and beyond by volunteering her time for public education and special events, and she plays a meaningful role in honoring our public safety family by conducting heartfelt retirement broadcasts.

As a Certified Training Officer, she not only trains new team members but also embraces the role of mentor by creating a welcoming, supportive environment that helps others succeed.
Her dedication, professionalism, and genuine care for others make her truly deserving of this recognition.

Congratulations, Kimberly, and thank you for everything you do! 💙🚓🚑🚒

Thank you for donuts yesterday and today from American Hero Towing and MBC towing. Prepared delivered bagels for breakfa...
04/15/2026

Thank you for donuts yesterday and today from American Hero Towing and MBC towing.
Prepared delivered bagels for breakfast for today's shift. Thank you very much Ryan for delivering and paying a special visit. We do miss you here at dispatch.

04/04/2026
** Roadway is back open**Please avoid the area or US-31/Riley St in Holland Township this morning. Northbound lanes are ...
02/20/2026

** Roadway is back open**

Please avoid the area or US-31/Riley St in Holland Township this morning. Northbound lanes are closed due to a traffic accident. Please seek an alternate route.

Address

West Olive, MI

Telephone

+18002490911

Website

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