City of Valparaiso, Florida - Broadband

04/12/2026

Internet Outage
Node "T" is down. We are looking into it.

04/09/2026

SFN TV Now Gen2 App and Amazon Fire TV Platform Incompatibility:

We wanted to share an important update regarding Amazon Fire devices. In January, Amazon released new devices with a custom operating system, moving away from their previous Android OS. Currently, these devices are not supported. We could not get the SDK to start integration until February, delaying our ability to build an app integration in alignment with its release.

As we have received questions regarding the Fire TV Stick 4K Select (new device). We're letting our partners know that it is currently incompatible with our app due to this change from Amazon.

We are working on an app that is compatible with the new OS and hope to release it in the next month or so. An easy way to suspect that the Amazon device is running the new OS is that the IPTV app (white-label or reseller) will not appear in the search library, as it is not compatible with the device.

We appreciate your patience while we work to create an application that will work on these new devices.

Regards,
The SFN Team

03/05/2026

Issue Start Time: March 1st, 12:00 PM EST
Issue End Time: March 7th, 5:30 PM EST
Sun outages are expected between the dates of March 1st to March 7th within 12:00 PM - 5:30 PM EST. As this impact begins, any impacted channel may begin to see small amounts of quality disruption. This disruption may continue to worsen until the picture is not viewable for a few minutes; this may be accompanied by buffering. Stability is expected to recover gradually until fully recovered. This is expected to last between 3 and 6 minutes for any impacted channel.

The SFN Team

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01/23/2026

We are seeing an increase of phishing emails. Please do not follow any links from messages like this. Valp Broadband will contact you directly by phone, if there is an issue with your email service.

Valp Broadband uses .org for our email domains and will never send you a link regarding your services like this.

01/22/2026

Microsoft experiencing outage affecting outlook.

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01/18/2026

Cleared - National Channel Impact Notice
Issue Start Time: January 18th, 11:00 AM Eastern Time
Issue End Time: January 18th, 1:20 PM Eastern Time
We have identified adverse weather (Snow) affecting some national channels. All channels have recovered.

The SFN Team

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01/18/2026

SFN
Inclement weather (Snow) affecting some channels at our master headend
Issue Start Time: January 18th, 11:00 AM Eastern Time
We have inclement weather (Snow) affecting some channels at our master headend. With a no-travel advisory in place, we do not currently have an ETA for restoring the impacted channels.

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01/02/2026

Internet down on parts of Grandview and Kelly Lane due to possible squirrel chew. We are looking to find and fix. No ETR at this time.

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11/10/2025

Uniti, our transport company for WKRG, WFNA, WALA, WHBR, WPMI, and WEAR is have issues.

10/20/2025

Amazon Web Services
A major AWS outage today has caused a global outage, taking down a significant portion of the internet. The Amazon Web Services being down is affecting countless apps down and websites. Users flocked to Downdetector to report an internet outage and check on their favorite services. The AWS outage status confirms “increased error rates” for multiple services, including DynamoDB and servers in regions like US-EAST-1. This AWS incident today has left many wondering, why is everything down?

Downdetector reported thousands of outage incidents for AWS in the United States alone. While some speculate about a cyber attack today, Amazon has confirmed its engineers are working to resolve the AWS issues.

10/14/2025

SFN Local Channel Issue

We are having an issue with local channels skipping and repeating video. Ticket is in and they are working on it.

10/06/2025

Good morning,

Southern Fibernet has been seeing instances with some clients unable to log into the new Gen2 application. We are seeing this issue when the client has an “ALL CAPS” username. If your clients are experiencing this, please set their username to "all lowercase”. This should remedy the issue and allow the customer to successfully log into the application.

Sincerely,

The SFN Team