Two Rivers Utilities

05/22/2026

**NORTH SIDE WATER RESERVOIR PROJECT UPDATE**
The reservoir is being drained and the inspection process will begin Tuesday, May 26th and continue through the week.

As part of the inspection process, the 2-million-gallon reservoir will be drained and taken offline. Once emptied, the reservoir will be inspected, cleaned, chlorinated, and returned to service. The
entire process is expected to take about 10 days. There could be a small reduction in water pressure for North side residents during this process. The reservoir is expected to be back to normal operations on June 5th.

During this time, crews will address the existing issue related to the current overflow pipe configuration. This correction will involve installing a new overflow pipe on the west side of the reservoir.

05/22/2026

TRU offices will be closed on Monday, May 25th in observance of Memorial Day.

For any electric or water related emergencies call 920-793-5555.

05/21/2026

Wow! We could not be more thankful and truly grateful to the Mutual Aid response we received through Municipal Electric Utilities of Wisconsin (MEUW)! TRU could not have made the progress we did without Menasha Utilities, Kaukauna Utilities, Waupun Utilities, Shawano Municipal Utilities, New Holstein Utilities, City of Hartford, Wis. Electric Utility, Manitowoc Public Utilities, Cedarburg Light & Water Utility, MEUW Safety Professionals, Two Rivers Police Department, City of Two Rivers Fire Department, Two Rivers Parks and Recreation Dept., the Public Works Dept., all other City Depts., and TRU's Energy Services Manager from WPPI Energy! TRU and these crews worked so well together and we are just humbled by the quick response and generosity to help. We simply cannot say thank you enough!

We also want give a special shout out to McDonald's for handing all of our breakfast orders and the cookie donation along with Tietz's Piggly Wiggly for donating broasted chicken and potato wedges for lunch yesterday! And thank you to TRU staff's family members and other residents who dropped off food, donuts and snacks for the crews to grab on the go!

And to all TRU Customers - Thank you for your patience! We understand how frustrating it is when the power goes out. Thank you for your understanding! TRU crews are still continuing restoration work and clean up throughout the rest of week and into next week.

05/21/2026

ATTENTION TRU CUSTOMERS:

Please call 920-793-5550 if you are still experiences any of the following issues:

1. No power
2. Partial power or flickering lights
3. Tree limbs on utility lines
4. Residents who have damage to their electric service mast that is attached to their home, will need to contact an electrician for repairs.

As we continue to assess the areas that still need attention we want to extend a sincere thank you to all residents and businesses for your patience.

05/20/2026

UPDATE 6:30PM: This area has been restored.

UPDATE 5:00PM: A majority of this area has been restored. The area from Columbus St, 44th-45th will be restored in about 1-hour.

Thank you for your patience and crews continue to work!

ATTENTION NORTH SIDE CUSTOMERS 5/20, 1:55PM:
There will be an scheduled outage happening shortly affecting residents who live in the area of Columbus St and Parkway Blvd, from 42nd St to 45th St. The outage is expected to last for 2-hours.

05/20/2026

ATTENTION TRU CUSTOMERS!
As we continue to repair broken utility poles and complete other repairs to the distribution system you may experience power interruptions. Interruptions on average will last about 2-hours.

We understand that this may be inconvenient but it is necessary work that we must complete due to the storm damages. You will see utility crews working in backyards and throughout the City.

Thank you for understanding and patience!

05/19/2026

05/19/2026

***STORM SCAM ALERT – PLEASE USE CAUTION***

Following the storm damage in our area, the City of Two Rivers has become aware of unsolicited text messages and door-to-door contacts from individuals offering tree removal and cleanup services while implying they may be associated with the City or legitimate tree removal companies. Scam activity increases after severe weather events when residents are vulnerable and cleanup work is urgent.

Please remember:
❌ The City of Two Rivers does NOT send unsolicited text messages offering cleanup services.
❌ Legitimate tree removal companies will not ask for advance payment for emergency storm response work.
❌ Be cautious of contractors demanding cash upfront, pressuring immediate decisions, or refusing to provide proof of insurance.

Before hiring anyone for storm-related work:
✔️ Verify the company is legitimate and insured.
✔️ Ask for written estimates and references.
✔️ Avoid sharing personal or financial information through unsolicited texts or calls.
✔️ Check the company website and make sure their legitimate phone number matches the one you are being contacted by.

Please help spread the word and look out for your neighbors.

05/18/2026

*Storm Debris Cleanup Operations*

The City is beginning a lengthy community-wide storm debris cleanup effort.

Under normal circumstances, the City only removes tree debris from City-owned terrace trees located within the public right-of-way. If a privately owned tree falls into the street, City crews typically clear the roadway for safety purposes, but the property owner remains responsible for the remaining cleanup.

Due to the widespread devastation caused by this storm, the City of Two Rivers will this time attempt to provide an unusually accommodating cleanup response by collecting all storm-related tree debris from residents throughout the community.

Residents should have all debris roadside by Tuesday morning; city crews will collect it for the rest of the week. Please separate into TWO piles:

1) Smaller Debris Pile: Nothing larger than 5 feet in length and 6-inches in diameter.

2) Larger Debris Pile: Anything larger.

This is a major operational undertaking and residents are asked to remain patient as crews work through neighborhoods. Because this response requires a substantial reallocation of Public Works staffing and equipment during one of the busiest construction and maintenance periods of the year, residents should also expect delays to other seasonal Public Works activities, including scheduled concrete and roadway repair projects.

The City appreciates the community’s patience and understanding as crews focus on storm recovery and public safety operations.

05/17/2026

5/19 5:40PM OUTAGE UPDATE:
Crews were able to restore several larger areas that were still without power today. Crews are continuing to work in the areas of Tannery & Glenwood and Adams St.

We also have crews working to re-hang electric services to homes. There is an extensive list and homes are scatter throughout.

If your service mast has been detached from your home, you must contact an electrician first before reconnection can occur.

We again are working to the best of our abilities and we appreciate your patience as we navigate and assess additional areas that need attention.
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5/19 8:02AM OUTAGE UPDATE:
Utility crews are continuing restoration work in the following areas:

1. Lowell St to Tannery, between 38th St & 39th St
2. 43rd St, east of Columbus St
3. 26th & 27th Street, from Lincoln Ave to Garfield
4. 3500 block of Mishicot Rd

We also have crews working to re-hang electric services to homes. There is an extensive list and homes are scatter throughout.

If your service mast has been detached from your home, you must contact an electrician first before reconnection can occur.

We again are working to the best of our abilities and we appreciate your patience as we navigate and assess additional areas that need attention.
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5/18 8:03PM OUTAGE UPDATE:
Utility crews worked through numerous areas today. We still have the following areas that will be without power overnight:

1. Lowell St to Tannery, between 38th St & 39th St
2. 43rd St, east of Columbus St
3. 26th & 27th Street, from Lincoln Ave to Garfield

There are homes throughout the City that need their service reconnected after their electric mast repaired. We are working on an extensive list to reconnect those, please be patient with us.

NOTE: If your electric service mast was damaged, you must contact an electrician to make repairs before your service can be reconnected.

We understand outages are frustrating, and we sincerely appreciate your patience and understanding as crews continue working around the clock to restore service. Safety remains our top priority throughout the restoration process.

We still have several areas to address for fallen trees and damaged equipment and utility lines.

TRU send a bit THANK YOU to Kaukauna Utilities, Menasha Utilities, Waupun Utilities, Hartford Utilities, New Holstein Utilities and Shawano Utilities for sending Mutual Aid crews to assist!
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7:15PM: Power restored to the area of 37th & 38th St between Lowell and Bellevue Pl
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4:40PM: Power restored to the area of 45th, 44th, 43rd and Columbus. There still is a section of 44th & Columbus & Parkway without power that needs repair. Crews are working on this.
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4:10PM: 3600, 3700 & 3800 Blocks of Adams & Monroe Streets has been restored
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3:20PM: Also re-energized is the area of Hwy O and Sandy Bay Highlands Subdivision as well as Park Rd
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3:10PM: Power has been restored to the area of 32nd south to 26th Street and Forest Ave.

Crews are still working in the area of Adams Street.
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1:57PM: The area of Tannery has been re-energized as of now.

Other crews are continuing to work in the area of Hwy O and Neshotah Park
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12:59PM: Crews are anticipating re-energizing all of 45th Street to the North between Mishicot Rd and Tannery. This will also include parts of Lowell and Bellevue St.

Other crews are continuing to work in the area of Hwy O and Neshotah Park

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11:45AM: We have made more progress with restoring an area over by the Armory and Neshotah Park.
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11:30AM: A portion of Mishicot Rd from 38th-39th Street has been re-energized, the 2800 block, towards Martin Ln.

Crews are continuing to work in several other areas of the City. We will update when we can.
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6:20AM Outage Update 5/18: The Southside has been fully restored as of around 4:00am. There may be a few properties without power in that area that need repairs to their electric service.

The North end of the City, Mishicot Rd area, has been repaired also with exceptions of a few properties that need their electric services repaired.

We are still aware other areas throughout that still need repairs. Crews are continuing to work to make repairs for restoration.

TRU would like to extend a huge thank you to Kaukauna Utilities, Menasha Utilities, Waupun Utilities, Hartford Utilities, New Holstein Utilities and Shawano Utilities for sending Mutual Aid crews to assist. Thank you for your patience and we continue to work on these restorations.

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10:42PM: Partial power has been restored to the Southside. We are waiting for WPS to clear their overhead lines in order to complete full restoration of the Southside. Crews are working over in the areas of 35th and Mishicot Rd and heading north. We still have a long ways to go as crews still are needing to get to the Eastside. More updates to come as they are received.

9:30PM: Due to the extent of damage throughout the City, we anticipate restoration efforts to continue through the night into Monday. We have called in other communities to help assist with mutual aid. If there is a medical emergency please call 911.

Line crews are working the best they can given these conditions and will work to restore power as soon and as safely as possible.

7:26PM: We do not have an ETA for power restoration. We have called mutual aid crews in for assistance. The damage caused by the storm is extensive. Thank you for your patience.

⚠️Important safety message: Stay away from downed utility lines. Assume they are live and dangerous! If you are without power please call 920-793-5555.

Electric and Public Works crews are working this Sunday to restore power and clear trees.

We are aware of the current power outages affecting the South, East and North sides of the City and near Sandy Bay Rd. Our crews are working to restore power.

Thank you for your patience as this is widespread throughout the City.