New Jersey Board of Public Utilities

New Jersey Board of Public Utilities The law requires the Board to ensure safe, adequate, and proper utility services at reasonable rates for customers in New Jersey.

The Board of Public Utilities (“Board”) is the state agency with authority to oversee the regulated utilities, which in turn provide critical services such as natural gas, electricity, water, telecommunications and cable television. The Board addresses issues of consumer protection, energy reform, deregulation of energy and telecommunications services and the restructuring of utility rates to encourage energy conservation and competitive pricing in the industry. The Board also has responsibility for monitoring utility service and responding to consumer complaints. The Board is considered a quasi-judicial body, meaning that it functions similar to a court or judge. Anyone may file a petition (or a request for action) asking the Board to consider a matter within its jurisdiction. Most often petitions are filed by the utilities, ratepayers or interested parties, but there are times when the Board will initiate a matter on its own. Once a petition is filed, the Board decides if it will retain the matter (which will become a case) or send the petition to the Office of Administrative Law (“OAL”). If the case is sent to the OAL, a judge will make an initial decision that the Board will ultimately accept, reject, or change. Regardless of whether the case is sent to the OAL or retained by the Board, the case goes through a legal process which may involve public hearings, briefs, discovery, and testimony. The parties involved include the petitioner, the Board’s staff, and often the Division of Rate Counsel (the state entity charged with representing the ratepayers and consumers of New Jersey). Others may ask to be involved as an intervener or a participant, but those parties must meet certain standards provided in the regulations (N.J.A.C. 1:1-16.3) to be granted that status. Members of the public are invited to voice their opinions at public hearings. Public hearings are listed on the Board’s website and notices of these hearings appear in newspapers. All evidence and arguments, and comments provided at the public hearings are made part of the record to ensure that the OAL judge and/or the Board is making an informed and impartial decision based upon the facts as presented by both sides. It is important that the public provide its input at the public hearings to ensure these comments are included in the record of the case. The case is then decided by the Board at one of its public agenda meetings. The Board will issue an order setting forth the reason for its decision. The Board’s decision may be appealed to the Appellate Division of the New Jersey Superior Court.

Friday, September 18, 2026, the New Jersey Board of Public Utilities will hold its Quarterly Public Meeting at 10:00 a.m...
09/15/2026

Friday, September 18, 2026, the New Jersey Board of Public Utilities will hold its Quarterly Public Meeting at 10:00 a.m. You can watch the meeting live via streaming at https://www.youtube.com/watch?v=DqRksuyI_2c

If you would like to speak during the meeting, please register by 5:00 p.m. on Thursday, September 17, 2026. You can find details on how to register here: https://bit.ly/4zywpme

Quarterly Public Meetings are an opportunity for members of the public to make their voices heard. We encourage you to tune in or register to speak.

If you need assistance paying your home utility bill, don’t miss BPU at tomorrow’s Utility Assistance Day hosted by Andr...
09/15/2026

If you need assistance paying your home utility bill, don’t miss BPU at tomorrow’s Utility Assistance Day hosted by Andrea Katz.

Representatives from BPU will be on site to assist NJ residents in understanding and accessing various energy assistance programs available.

On Thursday, September 17, NJBPU will hold its rescheduled virtual stakeholder meeting Phase 2 of the Board’s Utility Bu...
09/14/2026

On Thursday, September 17, NJBPU will hold its rescheduled virtual stakeholder meeting Phase 2 of the Board’s Utility Business Model investigation. This meeting will also provide an opportunity for public comment on these topics.

Participants are required to register here: https://bit.ly/4Ad1igk

Phase 2 of the Board’s Utility Business Model investigation will cover quantitative analysis of potential reform options and synthesis of results of baseline and alternatives analysis to reduce and stabilize electric bills. To support this, NJBPU will establish two stakeholder working groups:

- Goals and Metrics Working Group, focusing on the Utility Business Model and regulatory reform goals, customer outcomes and associated metrics, and

- Technical Working Group, focusing on technical considerations of Utility Business Model reform options.

NJBPU staff anticipates each group will meet at least twice in the fall and winter of 2026.

Instructions for joining the Working Groups, as well as their scope, timing, and next steps, will be covered in the September 17 stakeholder meeting.

As a reminder, the deadline for comments in this matter is September 18, 2026 at 5 p.m. ET.

More information is provided in the Public Notice here: https://bit.ly/3SIHoZZ

If you need assistance paying your home utility bill, don’t miss BPU at the upcoming Utility Assistance Day hosted by An...
09/14/2026

If you need assistance paying your home utility bill, don’t miss BPU at the upcoming Utility Assistance Day hosted by Andrea Katz.

Representatives from BPU will be on site to assist NJ residents in understanding and accessing various energy assistance programs available.

“Diversity is a superpower. It makes organizations and institutions stronger.” With those words, New Jersey Board of Pub...
09/12/2026

“Diversity is a superpower. It makes organizations and institutions stronger.” With those words, New Jersey Board of Public Utilities (NJBPU) President Ben Hertz-Shargel opened his remarks in Trenton this past Wednesday, September 9, as state employees from across New Jersey government gathered for the Third Annual DEIB Day – a statewide observance of Diversity, Equity, Inclusion & Belonging hosted in the Department of Environmental Protection’s (DEP) courtyard, organized this year under the theme “Belong NJ: Celebrate the Diversity that Unites Us.”

This observance did not emerge by accident. DEP established DEIB Day three years ago, building on former Governor Phil Murphy’s Executive Order No. 319, signed in 2023, which created a Statewide Equity Infrastructure and established a chief diversity officer within every cabinet department.

Hertz-Shargel closed his remarks with a call to carry that spirit of belonging forward: “These guiding principles are the cornerstone of who we are as Americans, as New Jerseyans, and as people.” A fitting note for a day dedicated equally to celebration and to reflection – New Jersey, the most diverse state in the nation, continues working toward a workforce and a workplace culture where everyone belongs.

View President Hertz-Shargel’s remarks here: https://bit.ly/4gYwWH7

On this 25th anniversary of the September 11th attacks, we remember the lives lost and honor those who were at the World...
09/11/2026

On this 25th anniversary of the September 11th attacks, we remember the lives lost and honor those who were at the World Trade Center, Pentagon, and in Shanksville saving lives that day.

We also honor the first responders, utility workers, public servants, and countless individual who answered the call to serve in the days and weeks that followed.

As we remember that day, NJBPU stands with the people of New Jersey and our nation in honoring all those who lost their lives, those who served, and the families and communities forever impacted by September 11, 2001.

Please note the stakeholder meeting covering Phase 2 of the Board’s Utility Business Model investigation, which was orig...
09/10/2026

Please note the stakeholder meeting covering Phase 2 of the Board’s Utility Business Model investigation, which was originally scheduled for tomorrow, September 10, has been postponed. A new date will be announced soon.

Thank you for your understanding.

Two days before the 25th anniversary of September 11th, NJBPU Commissioner Emma Rebhorn used this morning’s Board Agenda...
09/09/2026

Two days before the 25th anniversary of September 11th, NJBPU Commissioner Emma Rebhorn used this morning’s Board Agenda Meeting to honor a group whose role that day and in the weeks after is too often overlooked: utility workers.

Electricity, water, gas, telecommunications – the systems that keep a community safe and functioning – were all severely disrupted on 9/11. Commissioner Rebhorn shared the story of Thomas Ashton, a 21-year-old first-year apprentice with IBEW Local 3, less than two months into the trade, who was working on the 95th floor of the North Tower that morning.

She also detailed the extraordinary recovery effort that followed: gas crews capping mains to prevent further explosions, water crews isolating severed mains to stop flooding and hold pressure across Lower Manhattan, splicers restoring roughly 15,000 circuits for the New York Stock Exchange within days, and nearly 1,900 electric workers hand-laying 33 miles of high-voltage cable to rebuild Lower Manhattan’s distribution network – restoring the last affected area, Cortlandt, by 4 a.m. on September 19.

None of it happened without mutual aid – and many of those responders came from New Jersey.

Commissioner Rebhorn, who was a high school senior watching the second tower fall from a hill in West Orange, closed by thanking the linemen, splicers, laborers, operating engineers, pipefitters, ironworkers, and teamsters whose work protected the region from even greater harm.

Watch Commissioner Rebhorn’s remarks here: https://bit.ly/4A5zQku

Watch the full Board Meeting here: https://bit.ly/4yrM59s

Address

44 S. Clinton Avenue
Trenton, NJ
08625

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+16097773300

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