City of Torrington Tax Collector's Office

06/26/2025

NOTICE REGARDING CHANGES TO MOTOR VEHICLE VALUATION

Due to recent legislation, a few changes to the motor vehicle valuation process take effect with the October 1, 2024, assessment year and thereafter.

These bills are being mailed today, June 26, 2025, and are due on July 1, 2025. They are payable by August 1, 2025, to avoid penalties. To avoid these penalties, taxpayers must make payments in the tax collector’s office by 8/1/25 or they must be in their drop box at City Hall by 12:30 PM on 8/1/25. Payments can also be made using their online payment system before midnight on 8/1/25, or they can be mailed and stamped with a U.S. postmark (no meter marks) by 8/1/25 as well. THE TAX OFFICE DOES NOT TAKE PHONE PAYMENTS. All delinquent bills will accrue interest at 1.5% per month from the due date (7/1/25). Late MV/MVS bills are also reported to the DMV and will incur a $5 fee.

Vehicle Valuation: In the past, vehicles were valued based on the NADA/JD Power pricing guides of each October 1st. Beginning with the October 1, 2024, assessment year, vehicles will instead be valued by multiplying the vehicle’s original MSRP by a fixed depreciation factor based on the vehicle’s age. The depreciation schedule starts at 90% for vehicles up to one year old and decreases by 5% each year, ending at 20% for vehicles fifteen years old and beyond. Additionally, for vehicles twenty years and older, a vehicle’s assessment (not value) may not be less than $500.

Although the method for determining a vehicle’s value has changed, the percentage of a vehicle’s value that is taxable (known as the vehicle’s assessment) remains unchanged at 70%.

The vehicle’s assessment is multiplied by the City’s motor vehicle mill rate (32.46 mills) to determine the vehicle’s taxes for the year. (Value x 70% = Assessment. Assessment x Mill Rate = Taxes)

Vehicles will no longer be taxed at market value but rather the new required MSRP, depreciation scale method.

Tax Billing Periods: There are two different tax billing periods for motor vehicles for each tax year – July and the following January. Beginning with the October 1, 2024, assessment year, the July tax bill will include vehicles registered between October 1st through March 31st. That means there will be less of a lag between when a vehicle is first registered during that period and when the first tax bill is issued. The January tax bill will include vehicles registered from April 1st through September 30th. These changes take effect for the July 2025 and January 2026 tax bills and thereafter.

Please see the website for further information.
https://www.torringtonct.org/assessors-office/pages/motor-vehicle-information You can also contact the Tax Assessor’s office at (860) 489-2222 during office hours. (Mon-Wed 8:30-4; Thurs 8:30-6:30; Fri 8:30-12:30)

NOTICE REGARDING CHANGES TO MOTOR VEHICLE VALUATIONDue to recent legislation, a few changes to motor vehicle valuation process will take effect with the October 1, 2024 assessment year and thereafter.Vehicle Valuation: In the past, vehicles were valued based on the NADA/JD Power pricing guides

06/17/2025

06/16/2025

JULY 2025 - PROPERTY TAX & SEWER USAGE BILL INFORMATION

1. JULY 2025 property tax and sewer usage bills were MAILED ON 6/26/25. MV (registered on 10/1/2024) & MVS (registered between 10/2/2024 & 3/31/2025) bills are due in full in July 2025; RE, SU, & PP bills are due in two equal installments, half due July 2025 & half due January 2026. BILLS WILL BE ONLINE BY 7/1/25.

2. July 2025 bills are due 7/1/25; however, the law allows taxpayers to pay w/out penalties until 8/1/25. To avoid these penalties, taxpayers must make payments in the tax collector’s office by 8/1/25 or they must be in our drop box at City Hall by 12:30 PM on 8/1/25. Payments can also be made using our online payment system before midnight on 8/1/25, or they can be mailed and stamped with a U.S. postmark (no meter marks) by 8/1/25 as well. WE DO NOT TAKE PHONE PAYMENTS. All delinquent bills will accrue interest at 1.5% per month from the due date (7/1/25). Late MV/MVS bills are also reported to the DMV and will incur a $5 fee.

3. The easiest, most economical, and reliable way to pay is by E-Check, which costs $0.95. Visit https://www.torringtonct.org/, and click on Search & Pay Bills Online. You may also pay your taxes online using a credit or debit card for a fee of 2.65% of what you are paying. Fees are charged both online and in our office.

4. If you wish to appeal your motor vehicle tax bill(s) only, pay your bill by the delinquent date, and then, you can appeal your assessment on 9/11/25 with the Board of Assessment Appeals. For any other assessment questions, call the Assessor's office at (860) 489-2222.

5. If mailing in a payment for July 2025 or January 2026, please use the pink envelope provided with your tax bill. This address is our bank’s lockbox service and will speed up the processing of your payment. Torrington Tax Collector, LLC, Dept. 2870, PO Box 4110, Woburn, MA 01888-4110.

6. All Sewer Usage bills are being mailed to taxpayers. If your sewer usage bill is escrowed, please send it to your mortgage company immediately. If you are not sure, contact them. Otherwise, it is payable as stated on the bill.

7. You may now pay any of your bills at any Torrington Savings Bank location at no charge. Please bring in all your bills to process these payments.

8. For more information, visit our website at https://www.torringtonct.org/tax-collectors-office. If the website does not satisfy your needs, please call us during office hours (Mon-Wed 8:30-4; Thurs 8:30-6:30; Fri 8:30-12:30) for assistance, (860) 489-2209 X6.

9. We will be closed 7/4/25 to celebrate our great country!

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.

04/25/2025

Intent to Lien and Demand notices were mailed to delinquent real estate and sewer usage accounts at the beginning of April 2025. Any account not paid in full by 4 PM on WEDNESDAY, APRIL 30, 2025 (**Postmarks will not be accepted**), the following actions will occur: Continuing liens will be recorded on the Torrington City Clerk's land records at the beginning of May 2025. Once this lien is on file, a $24 lien fee will be added to your account.

Failure to receive this notice in the mail will not invalidate the lien per state statute.

Please call the office to discuss paying your taxes if your account is in arrears, as after this month's demand notice, your account is subject to further enforcement. There will be fees associated with any enforcement allowed by law, and you will be responsible for paying for these additional fees. Thank you.

Send a message to learn more

01/03/2025

Please read this entire message for important information:

Real Estate tax, Personal Property tax, and Sewer Usage bills for January 2025 were mailed to taxpayers in July 2024. Supplemental Motor Vehicle bills are due in full in January 2025 and were sent out on December 26, 2024. To avoid penalties, all January 2025 installment payments must be made prior to February 3, 2025. For critical dates and details regarding this January 2025 collection period, please refer to our legal notice https://www.torringtonct.org/.../legal_notice_to_collect.

For the January 2025 installment, bills are technically due on Wednesday, January 1, 2025. However, the law allows taxpayers to pay without penalties until Monday, February 3, 2025. A due date must be established to calculate penalties for taxpayers who do not pay on time. To avoid these penalties, payments must be physically received in the tax collector’s office by February 3, 2025. We also accept payments in our drop box at City Hall until 4 PM on Monday, February 3, 2025. Alternatively, payments can be made using our online payment system, MuniciPAY, prior to midnight on February 3, 2025. If paying by mail, ensure that the envelope has a US postmark by February 3, 2025. Please note that we cannot accept meter marks as a posted date; instead, we will use the date received in our office to determine when the payment is applied. If bills are not paid on time, interest will accrue at 1.5% per month from the due date of January 1, 2025. Additionally, a $5 fee will be applied to all delinquent supplemental motor vehicle taxes immediately after February 3, 2025, when they are reported to the Department of Motor Vehicles. For more information on how to pay through your online banking, please visit our website https://www.torringtonct.org/tax-collectors-office/pages/electronic-payments.

The easiest, most convenient, and most economical way to pay your taxes is through an E-Check (Electronic Check/ACH payment). Visit our website https://www.torringtonct.org/ , and on the home page or the tax collector’s page, click on the link titled "Search & Pay Bills Online" for additional details. For a fee of just $0.95, you can avoid the anxiety and delay of mailing your payment. Payments can also be made online using a credit or debit card for a fee of 2.65%. Please note that these fees are also charged if you choose to pay with a debit or credit card in the office; we do not process any E-Check payments in the office.

If you wish to appeal your supplemental motor vehicle tax bill, we recommend paying your bill by the delinquent date of February 3, 2025. After that, if you wish to appeal your assessment, please contact the Board of Assessment Appeals. More details can be found on their website https://www.torringtonct.org/assessors-office/pages/board-assessment-appeals .

Please note that all sewer usage bills are mailed to taxpayers. If your sewer usage bill is escrowed, please forward it to your mortgage company immediately. If you are unsure, contact them for clarification. Otherwise, it is payable as stated on the bill.

As always, our website contains a wealth of information for your convenience: https://www.torringtonct.org/tax-collectors-office . If you have any questions that our website does not address, please call us during office hours for assistance at (860) 489-2209 X6. Thank you.

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.

07/25/2024

Thursday, AUGUST 1, 2024, is the last day to pay the first installment of your 2023 grand list real estate or personal property taxes and/or sewer usage fees AND your 2023 grand list motor vehicle taxes without incurring a penalty or interest. As of Friday, August 2, 2024, the bills that were due July 1, 2024 will be considered late and will incur an interest charge of 1.5% per month from the due date of July 1, 2024. Therefore, 3% interest will be added on to your bills starting 8/2/2024. Within the state statutes, a partial month is considered a full month so even one day late into the month will force us to charge you the 1.5% interest for that entire month. There could also be additional fees added to any delinquent tax bill once an enforcement has been started. All delinquent motor vehicle supplemental bills must be reported to the Department of Motor Vehicles when payment is not received. This process will add an additional $5 fee to each delinquent motor vehicle bill starting Monday, August 5, 2024.

Please go to our website, www.torringtonct.org , for a listing of payment options on the Tax Collector's page. Payments may be postmarked with a United States postmark (NO METERED MARKS CAN BE ACCEPTED) with a date on or before August 1, 2024 or received in the office by 6:30 PM on August 1, 2024, to be considered on time. The online payment portal on our website (www.torringtonct.org) includes an additional convenience fee and will be open to pay online until 11:59 PM Thursday, August 1, 2024. Any payment made in the office using a debit or credit card also incurs additional convenience fees. (FYI, our drop box outside of City Hall will NOT be an option to leave a payment after business hours on Thursday, August 1, 2024.) WE DO NOT TAKE PAYMENTS OVER THE PHONE. Thank you and have a great day! 😃

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.

07/01/2024

Please read this entire message for very important information...…
July 2024 property tax and sewer usage bills were put in the mail Saturday, June 29, 2024, to taxpayers.

Motor vehicle bills are due in full in July 2024. For all Real Estate, Sewer Usage and Personal Property bills, the billing that goes in the mail now will contain two installment stubs. You can choose to pay the entire year in July 2024 or take advantage of the two equal installments, paying half in July 2024 and the other half in January 2025. We do not send second bills or reminders, therefore, you must remember to pay the January 2025 installment prior to February 3, 2025 to avoid any penalties. WE DO NOT TAKE PAYMENTS OVER THE PHONE. Please see our legal notice with important dates and times for this July 2024 collection period. https://www.torringtonct.org/tax.../pages/legal-notices
For the July 2024 installment/billing, these bills are technically due, Monday, July 1, 2024, but the law allows taxpayers to pay without any penalties until Thursday, August 1, 2024. We must have a due date set in order to calculate penalties for those taxpayers that do not pay on time. To avoid these penalties, the law instructs all taxpayers to have payments physically in the tax collector’s office by 8/1/2024 (**We also will accept payments in our drop box at City Hall by 6:30 PM, Thursday, 8/1/2024); OR you can pay using OUR online payment system, MuniciPAY, prior to midnight 8/1/2024; OR they can be mailed and have the envelope stamped with a US postmark by 8/1/2024. Please note, we cannot accept any meter marks for a 'posted' date and will thus have to use the 'received in our office' date, as to how to apply the payment and how we charge interest. If bills are not paid on time, interest will accrue at 1.5% per month from the due date, 7/1/2024. A $5 fee will be applied to all motor vehicle taxes immediately after 8/1/2024 when they are reported to the DMV. Please read this information on our website regarding paying through your own personal online banking. https://www.torringtonct.org/.../pages/electronic-payments
The easiest, most convenient, most economical, and most reliable way to pay your taxes is by E-Check (Electronic Check/ACH payment). Go to our website, https://www.torringtonct.org/ , and on the home page or on the tax collector’s page, click on the link entitled Search & Pay Bills Online for more details. For a fee of only $0.95, you can eliminate the anxiety and delay of mailing your payment. You may also pay your taxes online using a credit or debit card for a fee of 2.65% of what you are paying, with a minimum of $1.50 fee.
If you wish to appeal your motor vehicle tax bill only, we suggest you pay your bill by the delinquent date, 8/1/2024, and then if you wish, you can appeal your assessment on September 11, 2024 with the Board of Assessment Appeals. Please read their website for further details. https://www.torringtonct.org/.../board-assessment-appeals
Please note, all sewer usage bills are being mailed to taxpayers. If your sewer usage bill is escrowed, please send it to your mortgage company immediately. If you are not sure, contact them. Otherwise, it is payable as it states on the bill.
As always, our website contains a plethora of information for your convenience: https://www.torringtonct.org/tax-collectors-office . If the website does not satisfy your needs, please call us during office hours for assistance, (860) 489-2209 X6. Thank you and have a great Fourth of July weekend. FYI, we will be closed Thursday, July 4, 2024 to celebrate our great country!

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.

06/19/2024

Please read this entire message for very important information...…

July 2024 property tax and sewer usage bills will be put in the mail Thursday, June 27, 2024, to taxpayers. Motor vehicle bills are due in full in July 2024. For all Real Estate, Sewer Usage and Personal Property bills, the billing that goes in the mail now will contain two installment stubs. You can choose to pay the entire year in July 2024 or take advantage of the two equal installments, paying half in July 2024 and the other half in January 2025. We do not send second bills or reminders, therefore, you must remember to pay the January 2025 installment prior to February 3, 2025 to avoid any penalties. WE DO NOT TAKE PAYMENTS OVER THE PHONE. Please see our legal notice with important dates and times for this July 2024 collection period. https://www.torringtonct.org/tax.../pages/legal-notices
For the July 2024 installment/billing, these bills are technically due, Monday, July 1, 2024, but the law allows taxpayers to pay without any penalties until Thursday, August 1, 2024. We must have a due date set in order to calculate penalties for those taxpayers that do not pay on time. To avoid these penalties, the law instructs all taxpayers to have payments physically in the tax collector’s office by 8/1/2024 (**We also will accept payments in our drop box at City Hall by 6:30 PM, Thursday, 8/1/2024); OR you can pay using OUR online payment system, MuniciPAY, prior to midnight 8/1/2024; OR they can be mailed and have the envelope stamped with a US postmark by 8/1/2024. Please note, we cannot accept any meter marks for a 'posted' date and will thus have to use the 'received in our office' date, as to how to apply the payment and how we charge interest. If bills are not paid on time, interest will accrue at 1.5% per month from the due date, 7/1/2024. A $5 fee will be applied to all motor vehicle taxes immediately after 8/1/2024 when they are reported to the DMV. Please read this information on our website regarding paying through your own personal online banking. https://www.torringtonct.org/.../pages/electronic-payments

The easiest, most convenient, most economical, and most reliable way to pay your taxes is by E-Check (Electronic Check/ACH payment). Go to our website, https://www.torringtonct.org/ , and on the home page or on the tax collector’s page, click on the link entitled Search & Pay Bills Online for more details. For a fee of only $0.95, you can eliminate the anxiety and delay of mailing your payment. You may also pay your taxes online using a credit or debit card for a fee of 2.65% of what you are paying, with a minimum of $1.50 fee.

If you wish to appeal your motor vehicle tax bill only, we suggest you pay your bill by the delinquent date, 8/1/2024, and then if you wish, you can appeal your assessment on September 11, 2024 with the Board of Assessment Appeals. Please read their website for further details. https://www.torringtonct.org/.../board-assessment-appeals

Please note, all sewer usage bills are being mailed to taxpayers. If your sewer usage bill is escrowed, please send it to your mortgage company immediately. If you are not sure, contact them. Otherwise, it is payable as it states on the bill.

As always, our website contains a plethora of information for your convenience: https://www.torringtonct.org/tax-collectors-office . If the website does not satisfy your needs, please call us during office hours for assistance, (860) 489-2209 X6. Thank you and have a great Fourth of July weekend. FYI, we will be closed Thursday, July 4, 2024 to celebrate our great country!

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.

04/15/2024

Intent to Lien and Demand notices were mailed to delinquent real estate, sewer usage and personal property accounts at the beginning of April 2024. Any account not paid in full by 4 PM on THURSDAY, APRIL 25, 2024 (**Postmarks will not be accepted**), the following actions will occur:
For real estate and sewer usage, continuing liens will be recorded on the Torrington City Clerk land records on Monday, May 1, 2024. Once this lien is on file, a $24 lien fee will be added to your account. For personal property, liens will be recorded on the State of CT Secretary of the State's website on Monday, May 1, 2024. Once this lien is on file, a $4 lien fee will be added to your account.
Failure to receive this notice in the mail will not invalidate the lien per state statute.
Please call the office to discuss paying your taxes if your account is in arrears as after this month's demand notice, your account is subject to further enforcement. There will be fees associated with any enforcement allowed by law and you will be responsible to pay for these additional fees. Thank you.

02/12/2024

The City of Torrington tax collector’s office will be closed tomorrow, Tuesday, February 13, 2024 due to the pending snow storm. We will reopen Wednesday, February 14, 2024 at 8:30 AM. Thank you

02/01/2024

Today, Thursday, February 1, 2024, is the last day to pay the second installment of your 2022 grand list real estate or personal property taxes and/or sewer usage fees and your 2022 grand list motor vehicle supplemental taxes without incurring a penalty or interest. As of tomorrow, Friday, February 2, 2024, the bills that were due January 1, 2024 will be considered late and will incur an interest charge of 1.5% per month from the due date of January 1, 2024. Therefore, 3% interest will be added on to your bills starting 2/2/2024. Within the state statutes, a partial month is considered a full month so even one day late into the month will force us to charge you the 1.5% interest for that entire month. There could also be additional fees added to any delinquent tax bill once an enforcement has been started. All delinquent motor vehicle supplemental bills must be reported to the Department of Motor Vehicles when payment is not received. This process will add an additional $5 fee to each delinquent motor vehicle bill starting Monday, February 5, 2024.
Please go to our website, www.torringtonct.org , for a listing of payment options on the Tax Collector's page. Payments may be postmarked with a United States postmark (NO METERED MARKS CAN BE ACCEPTED) with a date on or before February 1, 2024 or received in the office by 6:30 PM today, February 1, 2024, to be considered on time. The online payment portal on our website (www.torringtonct.org) includes an additional convenience fee and will be open to pay online until 11:59 PM Thursday, February 1, 2024. (FYI, our drop box outside of City Hall will NOT be an option to leave a payment after business hours on Thursday, February 1, 2024.) Also, WE DO NOT TAKE PAYMENTS OVER THE PHONE. Thank you and have a great day! 😃

Please take a look at these and other resources across our new website. Our team here at the City of Torrington is ready to serve you! Welcome to the community.