07/11/2026
20 Deployments. Countless Hours. One Mission.
This week, the Massachusetts Telecommunicator Emergency Response Taskforce (MA TERT) reached an incredible milestone: 20 deployments since our inception.
What began as an idea to support our fellow telecommunicators during their most difficult moments has grown into a statewide network of dedicated professionals who answer the call when agencies need them most.
Over the past 20 deployments, MA TERT members have:
✅Provided staffing relief following line-of-duty deaths and other critical incidents.
✅ Allowed dispatchers to attend funeral services, debriefings, and take the time they needed to care for themselves and one another.
✅ Traveled across the Commonwealth, often with little notice, to support agencies during some of their hardest days.
✅ Demonstrated the true meaning of professionalism, compassion, and service.
These deployments represent far more than a number. They represent hundreds of volunteers, thousands of hours of coverage, and an unwavering commitment to ensuring no communications center has to face tragedy alone.
To every MA TERT member, Team Lead, participating agency, and the families who support our volunteers, thank you. Your willingness to step up for one another continues to make this program a success.
As we mark our 20th deployment in Northborough, we remain committed to the mission that started it all: telecommunicators supporting telecommunicators.
Here's to the next 20. 💙📞
