09/02/2026
We continue to see police reports being made about scams or various frauds occurring in the City of Superior, so we wanted to provide some information to help you recognize a scam along with steps you can take to protect yourself.
Fraud/scam cases we frequently see include tech and customer support frauds, lottery/ sweepstakes frauds, confidence/romance scams, extortion, non-payment/non-delivery, and frauds involving cryptocurrency.
With these in mind, here are some tips from the Federal Bureau of Investigation (FBI) for you to remember:
• Search online for the contact information (name, email, phone number, addresses) and the proposed offer. Other people have likely posted information online about individuals and businesses trying to run scams. Consult with family and friends before providing any information to the caller.
• Resist the pressure to act quickly. Scammers create a sense of urgency to produce fear and lure victims into immediate action. Call the police immediately if you feel there is a danger to yourself or a loved one.
• Be cautious of unsolicited phone calls, mailings, and door-to-door service offers.
• Never give or send any personally identifiable information, money, jewelry, gift cards, checks, or bank account information to unverified people or businesses.
• Make sure all computer anti-virus and security software and malware protections are up to date. Use reputable anti-virus software and firewalls.
• Legitimate customer, security, or tech support companies will not initiate unsolicited contact with individuals; nor will they demand immediate payment or require payment via prepaid cards, wire transfers, cryptocurrency, or mailed cash.
• Never give unknown, unverified persons remote access to devices or accounts. Be careful what you download.
• Never open an email attachment from someone you do not know and be wary of email attachments forwarded to you.
• Take precautions to protect your identity if a criminal gains access to your device or account. Immediately contact your financial institutions to place protections on your accounts and monitor your accounts and personal information for suspicious activity.
• Legitimate lotteries and beneficiaries do not need to pay upfront taxes and fees to claim a prize or inheritance. Playing foreign lotteries in any form is a violation of federal law.
• Be careful what you post and make public online. Scammers can use details shared on social media and dating sites to better understand and target you.
• Government/law enforcement officials and county jails will not demand payment by cryptocurrency, prepaid cards, gift cards, wire transfers, or overnight mailed cash, nor contact a subject by phone to notify a family member or friend is in jail or under arrest and needs to be bailed out.
• Large businesses/social media sites, such as Amazon, Apple, Google, or Facebook, will not demand payment by cryptocurrency, prepaid cards, gift cards, wire transfers, or overnight mailed cash to reset your account if it has been “hacked.”
As always, trust your gut. If something feels off, things are not adding up or it sounds “too good to be true”, it probably is a scam or fraud case.
We encourage you to call the police department if you have any questions or concerns regarding potential scammers. You can also report suspicious activity to:
FBI Internet Crimes Complaint Center (IC3) https://www.ic3.gov