04/28/2026
Transit Access Center Moving to North County Transit Center
This new location allows our Transit Access Center team to be housed in the same building. Additionally, there is improved access for those who arrive by Call-A-Ride or who require parking for a personal vehicle. Our staff and riders will also benefit from a consistent, on-site Public Safety presence. We will now be able to offer more on-site travel training opportunities and better help our riders understand the full range of travel options available to them.
Important Transition Dates:
Last Day at 8th & Pine: Tuesday, May 12, 2026
Remote-only Service: Wednesday, May 13 – Friday, May 15, 2026
Grand Opening at NCTC (3140 Pershall): Monday, May 18, 2026
About the Transit Access Center
The Transit Access Center is the physical location where riders with disabilities or those aged 65 and older can access essential services, including:
Travel Training Services: Our team introduces individuals and groups to MetroBus, MetroLink, and Via Metro STL service. They help riders learn specific routes, navigate between destinations, and use tools like the Transit App to plan trips. This program is provided at no cost to our riders.
Reduced Fare Permits: These permits allow seniors (65+) and riders with disabilities to pay half fare on MetroBus and MetroLink.
Call-A-Ride (ADA Paratransit) Eligibility: Riders with disabilities that prevent them from using fixed-route service independently can seek eligibility for Metro Call-A-Ride, Metro’s origin-to-destination service.
Bus Rapid Transit Open Houses – May 5 – 7
Please consider attending an open house during the week of May 5th to learn more about the two Bus Rapid Transit Options and let us know which route you prefer. Visit GreenLineBRT.com, call 314.328.4511 or see the attached flyer to learn more.
MetroGo! Tip: Call-A-Ride Trip History and Payments Report
If you use MetroGo! App to schedule, cancel, track, or pay for your trips on Call-A-Ride, this is for you. You can now see your trip history, including a downloadable report. This can be a helpful feature if you need to track your payments for any purpose. To use this feature:
1.Open the MetroGo! App and log in
2.Tap the Calendar Icon on the top right hand side of the main page
3.Tap Past Trips
4. Tap Trip History Report
5. Select the start date for your report
6. Select the end date for your report
7. Tap Download Report
8. Share the report to your email or text
Send a message to learn more