South Hadley District 2 Water Department

04/22/2026

Auto-Pay is now available!!

With our new website now live, you can set up your account so that your water bill is on auto-pay.

This means never having to worry about if you paid your water bill again!

To sign up, head to the water department page below. Click on “Billpay” and log in. From there, just follow the steps to set up auto-pay and you’re all set! If you have any questions, please don’t hesitate to reach out online anytime or stop in during business hours.

BillpayThe on-line Billpay system has been upgraded.It may be necessary to re-register. We apologize for any inconvenience.

04/09/2026

Heads up that open burning is not allowed today due to winds and humidity making it a high fire risk day!

Open burning is NOT allowed today due to high fire risk.

03/29/2026

No open burning today due to elevated fire risk!

3/29 - Every county in Western Mass is under an elevated fire risk warning today.

Therefore, there is NO OPEN BURNING today! Check back in tomorrow for updates.

03/19/2026

UPDATE: Water service restored, crews will continue to be in the area working.

💦 WATER MAIN BREAK 💦

Crews are on scene of a water main break on Sycamore Park.

The area in and around Sycamore Park / Knolls will have little to no water pressure while crews work to make repairs.

03/14/2026

From our friends at SHFD2:

🔥🔥A heads up for open burning🔥🔥

Open Burning is NOT going to be permitted Monday - Wednesday this week due to wind forecasts! We will update on Thursday if open burning is allowed.

03/11/2026

Probably not what you want to hear from us after all the snow we have had but we are in a drought alert! Yes we have had a lot of snow but much of this makes its way into drains and such.

We should watch our water usage this spring, see below for recommendations from the state.

02/21/2026

It’s going to snow tomorrow night into Monday!

As a reminder, please help us by clearing hydrants. It makes our job easier and allows our friends at SHFD2 to better access in an emergency!

It’s vital that you clear hydrants around your property today! In the event of an emergency, those hydrants will be necessary and fire crews need immediate access.

3 feet on all sides and a clear path to the road! Those moments matter in times of need.

02/20/2026

We’ve got FREE winter warmth kits in the station! If you or someone you know is in need, please don’t hesitate to stop in and grab one! They are located right inside the entrance to the station / water department and include handmade or new hats, warm gloves and fresh socks!

02/03/2026

Crews are currently on scene working to repair a water main break in the area of 63 Silver Street. Please avoid Silver Street at this time. Residents may notice an impact to water pressure in the area.

01/26/2026

It’s vital that you clear hydrants around your property today! In the event of an emergency, those hydrants will be necessary and fire crews need immediate access.

3 feet on all sides and a clear path to the road! Those moments matter in times of need.

09/11/2025

We remember the fallen this morning, they will never be forgotten!