Cool Ridge Flat Top Public Service District

Cool Ridge Flat Top Public Service District Water utility service

03/04/2026

Water will be off for a short time starting at 11:30 AM today in the Farley Branch Road area. Crews are installing a new service line, and you may notice low water pressure during this work.

We appreciate your patience and expect everything to return to normal shortly.

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02/26/2026

Water has been restored. The area for the boil water is all of Farley Branch Rd and all side roads. 1055 Mt View Rd to the end of Streeter in Jumping Branch and all side roads including White Oak Mt. Rd along with the residents on Hinton Road that are on the Cool Ridge Flat Top Water system. We sent calls and text to residents under the boil water and will do so again when we lift it. The water will be dirty, we are flushing as much as we can to help.

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02/26/2026

We are working on a main line leak on Farley Branch Rd. There will be a boil water issued to customers involved. We will be sending call/text these customers.

01/26/2026

Due to the inclement weather, our office will be closed on Monday, January 26th

If there is an emergency please call 304-763-4151

Please call and leave a message, during this time.  We will get back to you
12/30/2025

Please call and leave a message, during this time. We will get back to you

12/26/2025

Starting Saturday Dec. 27th BowSel crew will be checking for leaks on the system. They will be driving a black Dodge truck and wearing reflective gear. Don't be alarmed when they are checking out your meter or walking along the road.

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Merry Christmas, we will still have the call system set up if you need anything leave a message and we will return the c...
12/23/2025

Merry Christmas, we will still have the call system set up if you need anything leave a message and we will return the call.

The office is closed.  We are taking calls if there is an emergency.
12/11/2025

The office is closed. We are taking calls if there is an emergency.

🚨 There’s been yet another accident in the Cherry Creek Dip today—bringing the total to more than five. Please stay safe...
12/08/2025

🚨 There’s been yet another accident in the Cherry Creek Dip today—bringing the total to more than five. Please stay safe! If you need to pay a bill (ours or anyone else’s), check whether you can do it by phone or online during bad weather. It’s not worth the risk of getting stuck—or something worse.

The office will be closed:Wednesday Nov 26th at noonThursday Nov 27thFriday Nov 28th
11/26/2025

The office will be closed:
Wednesday Nov 26th at noon
Thursday Nov 27th
Friday Nov 28th

09/24/2025

We’re currently unaware of any specific cause for the brown water affecting parts of the system, though ongoing construction along Ritter Drive may be contributing to the issue.

At this time, no boil water advisory has been issued. If one becomes necessary, we will notify residents via phone call and text message.

In the meantime, please use your best judgment when consuming tap water. We appreciate your patience and hope conditions improve soon.

09/08/2025

Water is shut off to fix a leak on Chapman Rd, you may have low water to no water until it is fixed.

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Address

597 Cherry Creek Cir
Shady Spring, WV
25918

Opening Hours

Monday 8:30am - 12pm
1pm - 4pm
Tuesday 8:30am - 12pm
1pm - 4pm
Wednesday 8:30am - 12pm
1pm - 4pm
Thursday 8:30am - 12pm
1pm - 4pm
Friday 8:30am - 12pm
1pm - 4pm

Telephone

+13047634151

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