Seekonk Public Safety Communications

05/04/2026

Happy International Fire Fighters Day to our hard working partners in public safety! We appreciate all you do!
From your dispatch team💕

04/20/2026

04/18/2026

✨ Meet Your Dispatchers: Spotlight Series ✨

This week is National Public Safety Telecommunicators Week. To celebrate, we’re highlighting our dispatchers all week long by sharing some fun facts about them!

Today we recognize: Director Donna Wunschel

✨ Years as a 9-1-1 Dispatcher: 32 years
✨ Favorite Part of the Job: Anticipating the needs of the responders during a hot call so the call goes smoothly, and sending all first responders home safely.
✨ Go-to Shift Snack or Drink: “caramel rice chips and applesauce”
✨ Dispatch Superpower: “Although this may seem funny, my communication skills. I took a Verbal Judo for Dispatchers course, and the instructor opened my eyes to a lot.”
✨ Favorite Way to Spend a Day Off: “In my backyard watching a Boston sports team with a fire and my pups & the Mrs.”
✨ Dream Vacation Spot: “I have always wanted to go to Ireland.”
✨ Best Advice for New Dispatchers: “Don’t assume the caller knows you are busy; callers do not really understand what we do and how much goes on in a communications center. It takes only a few seconds to explain without going into too much detail. Treat people like you would want your family treated, should they need to call.”

04/17/2026

✨ Meet Your Dispatchers: Spotlight Series ✨

This week is National Public Safety Telecommunicators Week. To celebrate, we’re highlighting our dispatchers all week long by sharing some fun facts about each of them!

Today we recognize: Jodi Pacheco

✨ Years as a 9-1-1 Dispatcher: 17.5 years
✨ Favorite Part of the Job: There is something new every day.
✨ Go-to Shift Snack or Drink: iced coffee
✨ Dispatch Superpower: Remaining calm and collected.
✨ Favorite Way to Spend a Day Off: Going to the beach and traveling as much as possible.
✨ Dream Vacation Spot: Saint Tropez
✨ Best Advice for New Dispatchers: “Speed and accuracy comes with time.”

04/17/2026

Lunch today.. Panera Bread from our peeps at the Fire Department!
Thank you we appreciate it!!!❤️

04/16/2026

✨ Meet Your Dispatchers: Spotlight Series ✨

This week is National Public Safety Telecommunicators Week. To celebrate, we’re highlighting our dispatchers all week long by sharing some fun facts about each of them!

Today we recognize: Patrick Mendonca

✨ Years as a 9-1-1 Dispatcher: 21 years
✨ Favorite Part of the Job: “Having a positive effect during stressful incidents.”
✨ Go-to Shift Snack or Drink: Starbucks
✨ Dispatch Superpower: “Remaining calm for stressed callers.”
✨ Favorite Way to Spend a Day Off: “Hiking; spending time with my dogs and my partner.”
✨ Dream Vacation Spot: Disney Boardwalk or a cabin in New Hampshire
✨ Best Advice for New Dispatchers: Enjoy a hobby outside of work.

04/16/2026

Shout out to the Police Union for delivering Jersey Mike’s box lunch and sandwiches for the Dispatchers. We appreciate it!!💙

04/16/2026

Thank you!

This week, the Town of Seekonk proudly recognizes our Emergency Telecommunications Dispatchers during Public Safety Telecommunicator Week.

These dedicated professionals are the calm voice in moments of crisis, working behind the scenes 24/7 to ensure our residents and first responders stay safe and connected. Their skill, compassion, and commitment do not go unnoticed.

Thank you for all that you do for our community—we are truly grateful. 💛


Seekonk Public Safety Communications

04/16/2026

Thank you!!!

Happy National Public Safety Telecommunications Week! Thank you Dispatchers for answering the call!

04/15/2026

✨ Meet Your Dispatchers: Spotlight Series ✨

This week is National Public Safety Telecommunicators Week. To celebrate, we’re highlighting our dispatchers all week long by sharing some fun facts about each of them!

Today we recognize: Glorymar (Glory) Hernandez-Cruz

✨ Years as a 9-1-1 Dispatcher: 3 years
✨ Favorite Part of the Job: “Being there for people in need.”
✨ Go-to Shift Snack or Drink: Yerba Madre & Cheez-Its
✨ Dispatch Superpower: Having compassionate empathy
✨ Favorite Way to Spend a Day Off: “Thrifting and spending time with friends.”
✨ Dream Vacation Spot: Greece
✨ Best Advice for New Dispatchers: “When it gets hard, take a breath and remember that it is not your emergency. You are the calm voice through the storm.”

04/14/2026

✨ Meet Your Dispatchers: Spotlight Series ✨

This week is National Public Safety Telecommunicators Week. To celebrate, we’re highlighting our dispatchers all week long by sharing some fun facts about each of them!

Today we recognize: Katrina Desroches

✨ Years as a 9-1-1 Dispatcher: 12 years
✨ Favorite Part of the Job: “I take pride in calmly guiding callers through critical moments, while ensuring they feel heard and supported when they need it most.”
✨ Go-to Shift Snack or Drink: Starbucks iced latte
✨ Dispatch Superpower: “Staying calm and focused under pressure which allows me to quickly assess the situation and communicate clearly.”
✨ Favorite Way to Spend a Day Off: “Getting outdoors with my pups, enjoying quality time with family and friends, or going to explore somewhere I’ve never been.”
✨ Dream Vacation Spot: South Africa 🐘
✨ Best Advice for New Dispatchers: “Don’t take the tough calls home with you. Seek out those you trust and lean on them when you need to talk it out. This job can take its toll if you let it, so find a healthy coping strategy that works for you and make sure to take care of yourself first. Your future self will thank you.”