08/30/2026
***8/30/26 @ 2052 Service Providers have advised that the outage has been restored.***
*** PUBLIC SERVICE ANNOUNCEMENT***
Our center is aware of an ongoing cell phone disruption. This service outage is not local. We have been advised that representatives from out of state are continually working on fixing the issue.
We have been advised that 911 services are not affected.
The center continues to take 911 calls and is providing emergency services across the tri-county area.
The outage is hit and miss and does not affect the entire service area.
Landlines not connected to the cell service in this area are still operational.
Some tips for ensuring you have 911 access during cell phone outages.
-- If you have working WIFI, make sure you phone is set to use "WIFI Assist Calling." This can allow you to reach 911 even when your phone is in "SOS."
-- Texting 911 by satellite is now an option as well. Most phone companies would no allow access to text 911 via satellite connection. I have pinned a post to the top of our page that shows an example of how to use this option.
-- Low Signal, Call vs Text. It is recommended that even if you can not reach 911 by voice, a text will often go even with degraded services. Our center is set up to receive and send messages back and forth via text.
It is important to remember that this outage is not affecting first responder radio or paging services. Response and notification of emergencies is still intact and unaffected.
Also please know that the Chippewa County Central Dispatch center does not maintain, manage or otherwise control cell phone networks or companies. We have not been advised of an ETA for restoral. We are patiently waiting for the Full Service Bar, just like you are.
If you have additional questions about the outage, we recommend reaching out to your service carrier for comment or concerns.
We will follow up with any pertinent information when we receive it.