Oregon Department of Consumer and Business Services

Oregon Department of Consumer and Business Services Welcome to the Oregon Department of Consumer and Business Services' official page.

The Department of Consumer and Business Services is Oregon’s largest consumer protection and business regulatory agency. We are a resource to Oregonians in areas involving finance and insurance, workplace safety and health, and building safety. Read our social media comment policy: www.oregon.gov/dcbs/Pages/Social-Media-Comment-Policy.aspx

We are hiring an occupational safety consultant (occupational safety specialist 3) in Pendleton. Join our team!As an occ...
09/17/2026

We are hiring an occupational safety consultant (occupational safety specialist 3) in Pendleton. Join our team!

As an occupational safety consultant for the Oregon Occupational Safety and Health Division (Oregon OSHA), you will perform technical work involving the application of safety engineering principles for the prevention and control of occupational safety hazards. You will work with employers, managers, employer associations, and employees to develop voluntary methods to provide safe and healthful workplaces. Learn more about the position and apply by Thursday, Oct. 15, at https://oregon.wd5.myworkdayjobs.com/SOR_External_Career_Site/job/Pendleton--DCBS--Emigrant-Ave--Suite-180/Occupational-Safety-Consultant--Occupational-Safety-Specialist-3-_REQ-206418.

Questions? Email [email protected].

The Office of the Small Business Ombudsman (SBO) for Workers’ Compensation can help your business avoid confusion. We’re...
09/16/2026

The Office of the Small Business Ombudsman (SBO) for Workers’ Compensation can help your business avoid confusion. We’re sharing answers to frequently asked questions to provide clarity on workers’ compensation coverage.

Confusion: If I’m hiring my first employee, can I wait until they start working to get workers’ compensation insurance?
Clarity: Workers’ compensation coverage should be in place before subject workers begin work. Best practice is to determine whether your workers are subject to Oregon’s workers’ compensation requirements and get the appropriate coverage before their start date. Taking care of coverage early can help avoid penalties and other complications later.

Need help finding workers’ compensation insurance? Reach out to SBO for guidance. We can explain how to shop for coverage and connect you with resources to help get you started. Visit our website at oregon.gov/dcbs/sbo. Email us at [email protected].

The Oregon Division of Financial Regulation is warning consumers that artificial intelligence (AI) is making it easier f...
09/14/2026

The Oregon Division of Financial Regulation is warning consumers that artificial intelligence (AI) is making it easier for scammers to create convincing investment pitches, websites, videos, and messages. AI tools can be useful for learning about investing and financial products, but fraudsters are using technology to make investment scams look more legitimate and reach potential victims more easily.

Consumers should be particularly cautious about unsolicited investment offers, online advertisements featuring celebrities or public figures, unusual facial or body movements in videos, awkward or unnatural voice messages, requests for cryptocurrency payments, reluctance to meet or verify credentials, and websites that mimic legitimate financial firms.

For information about common AI-related scams and how to avoid them, read the press release at https://dfr.oregon.gov/news/news2026/Pages/20260914-AI-powered-investment-scams.aspx.

¿Es usted un inquilino? El seguro de inquilino puede no ser obligatorio, pero debería ser considerado. Proteja sus perte...
09/14/2026

¿Es usted un inquilino? El seguro de inquilino puede no ser obligatorio, pero debería ser considerado. Proteja sus pertenencias contra incendios, robos, daños por agua, y más, incluso cuando no está en casa. Este seguro también puede cubrir la responsabilidad si alguien se lesiona en su hogar. El costo mensual suele ser muy asequible, a menudo cuesta menos que su hábito mensual de café.

Si un fuego destruyera sus cosas, ¿qué necesitaría para reemplazarlas?

Aprenda más sobre el seguro de inquilinos en esta guía para consumidores:https://dfr.oregon.gov/help/outreach-education/Documents/publications/5525s-Renters-insurance.pdf

Are you a renter? Renters insurance may not be required, but it is something to strongly consider. It protects your belo...
09/14/2026

Are you a renter? Renters insurance may not be required, but it is something to strongly consider. It protects your belongings from fire, theft, vandalism, and more – even when you’re not home. It can also cover liability if someone gets hurt in your place. The best part is that it’s super affordable – often less than you may spend monthly on coffee.

If a fire were to destroy your possessions, what would it take to replace them?

Learn more about renters insurance with this consumer guide:https://dfr.oregon.gov/help/outreach-education/Documents/publications/5525-Renters-insurance.pdf

¿Tiene problemas con una compañía de seguros o de servicios financieros? ¿Le denegaron una reclamación de seguro? ¿Su pr...
09/11/2026

¿Tiene problemas con una compañía de seguros o de servicios financieros? ¿Le denegaron una reclamación de seguro? ¿Su prestamista hipotecario o administrador del préstamo no acreditó correctamente un pago? ¿Le cuesta conseguir que le devuelvan las llamadas? No tiene por qué afrontar esto a solas, estamos aquí para ayudarle.

El equipo de representantes del consumidor de la División de Regulación Financiera de Oregon ofrece asistencia gratuita a los consumidores. Estamos aquí para responder preguntas, investigar quejas y ayudar a resolver problemas relacionados con compañías de seguros, agencias de préstamos para el día de pago, administradores de hipotecas, bancos, cooperativas de crédito y otras empresas de servicios financieros.

Si tiene algún problema, no espere. Llame a los representantes del consumidor de la División de Regulación Financiera de Oregon al número gratuito 888-877-4894 o visite dfr.oregon.gov/help.

Having trouble with an insurance or financial service company? Was your insurance claim denied? Did your mortgage lender...
09/11/2026

Having trouble with an insurance or financial service company? Was your insurance claim denied? Did your mortgage lender or loan servicer not properly credit a payment? Or are you having difficulty getting anyone to return your calls? You don’t have to handle it alone.

The Oregon Division of Financial Regulation’s (DFR) consumer advocacy team provides free assistance to Oregon consumers. We’re here to answer questions, investigate complaints, and help resolve problems involving insurance companies, payday lenders, mortgage servicers, banks, credit unions, and other financial service companies.

If you’re facing an issue, don’t wait. Call the Oregon DFR consumer advocates at 888-877-4894 (toll-free) or visit dfr.oregon.gov/help.

The Oregon Department of Consumer and Business Services (DCBS) announced that Oregon employers, on average, will pay 92 ...
09/09/2026

The Oregon Department of Consumer and Business Services (DCBS) announced that Oregon employers, on average, will pay 92 cents per $100 of payroll for workers’ compensation coverage in 2027. The proposed rate would be the second lowest on record. For details, read the press release at https://apps.oregon.gov/oregon-newsroom/OR/DCBS/Posts/Post/Oregon-proposes-workers-compensation-2027-rates.

Public hearings for the workers’ compensation premium assessment and the Workers’ Benefit Fund assessment will take place Thursday, Sept. 17, at 3 p.m. and 4 p.m., respectively. For more information about Oregon workers’ compensation costs, go to https://www.oregon.gov/DCBS/reports/cost/Pages/workers-compensation-cost-summary.aspx.

Happy Labor Day! Our offices are closed today for the holiday.Employees in all our divisions, including Building Codes D...
09/07/2026

Happy Labor Day! Our offices are closed today for the holiday.

Employees in all our divisions, including Building Codes Division, Division of Financial Regulation, Oregon OSHA, and Workers’ Compensation Division, work tirelessly to serve and protect Oregon's consumers and workers while supporting a positive business climate. Learn more about the work we do at DCBS at https://www.oregon.gov/DCBS/about/divisions-programs/Pages/index.aspx.

Address

Salem, OR
97309

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+15033784100

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