Central Massachusetts Regional Emergency Communication Center

09/05/2026

🎉 Celebrating Our Team! 🎉

Please join us in recognizing Briana Pedercini, Christopher Wilder, and Jody McGuinness as they celebrate their CMRECC work anniversaries this month!

Each of them plays an important role in the work we do every day, and we are grateful for their dedication, hard work, and commitment.

Congratulations Briana, Chris & Jody — and thank you for being part of the CMRECC team! ❤️💙

09/03/2026

Press Release regarding Barre PD and Flock safety.

09/03/2026

The Sturbridge Police Department would like to recognize the quick thinking and alertness of Tractor Supply store manager Trent McShea. When an older adult customer attempted to purchase $1,500 in gift cards while actively engaged on a phone call, Trent recognized potential signs of a scam. Drawing on his familiarity with fraud tactics targeting older adults, he inquired about the person on the line. Although the customer only stated she was speaking with a friend and maintained the cards were for her grandson, Trent voiced his concern that she was being targeted. Thanks to his intervention, the customer left the store without completing the purchase and drove directly to the police station. Once she informed the caller of her location, the scammer immediately disconnected and did not call back.

At the station, the victim explained that the situation began with a text message she believed was from Amazon. After responding, she was transferred among several individuals, including one who falsely claimed to be with the Federal Trade Commission and threatened her with arrest if she did not immediately pay using gift cards. Officers reassured her that she was safe, emphasizing that legitimate businesses and government agencies will never demand payment via gift cards or threaten immediate arrest.

The Sturbridge Police Department strongly encourages all residents to exercise caution when clicking links or speaking with unknown callers, and to never share personal identifiable information or buy gift cards to settle a debt. We urge local shopkeepers and retail clerks to remain vigilant for similar suspicious transactions, and we applaud Trent McShea for his decisive action in protecting a member of our community.

In Safety,

Chief Dessert

09/02/2026

09/02/2026

The Auburn Police Department has severed its relationship with Flock due to a contractual defect. All cameras in town have been deactivated at this time.

09/02/2026

As of July 2026, 10 emergency dispatchers have lost their lives to su***de. And the true number may be higher.

911 telecommunicators are still not classified alongside other public safety professionals. One consequence is that su***de and mental-health data specific to our profession are not consistently captured on a national scale, making it difficult to fully understand the scope of the problem.

It also means dispatchers have historically lacked access to some of the recognition, research, funding, and mental-health resources developed specifically for other first responders.

We need to do better for the people behind the headset.

Emergency Dispatchers spend their careers helping others navigate crisis, trauma, and uncertainty. But who supports them?

This important Journal article explores the impact of cumulative trauma in emergency communications and why mental health support must be viewed as a core operational priority, not an afterthought.

The people behind the headset show up every day for their communities. They deserve support, too.

Read the article here: https://bit.ly/3SPxSnL

08/31/2026

08/28/2026

Congratulations Cameron!

08/26/2026

Congratulations

We would like to congratulate Brendan, the winner of the Gretchen Nahkala Memorial Scholarship. He will be pursuing a career in the Fire Service and we are happy to assist. Congrats!!