City of Roanoke 911 Center

09/11/2026

Today, we remember September 11, 2001 — and honor the lives forever changed by that day.

In recognition of the 25th anniversary of 9/11, Communications Officer Van Hise and Communications Supervisor Trotter gifted their shift these shirts yesterday as a reminder to never forget the events of that day and the incredible courage and sacrifice that followed.

Our hearts are with the victims and their families, the first responders who ran toward the danger, and the dispatchers who answered the calls and worked tirelessly behind the scenes.

We cannot imagine how difficult it must have been for those dispatchers to pick up the phone, hear the fear and uncertainty in the voices on the other end, and remain calm and focused while an unimaginable tragedy unfolded around them. Their strength, professionalism, and dedication helped provide a lifeline during one of the darkest days in our nation's history.

Today, we remember them all.

25 years later, we remember. We honor. We will never forget.

09/10/2026

Someone is thankful you're here. 💙

This , remind someone you care about that they matter too. Tag them in the comments and let them know they're on your mind.

09/09/2026

09/08/2026

How are you celebrating ? Tell us what you're doing and inspire others to join in!

From hosting community events to bringing 988 into your workplace, sharing resources at home, or spreading the word on social media, there are so many ways to make 988 known in your community.

Find last-minute resources and inspiration at 988DayToolkit.org.

09/08/2026

09/08/2026

Help us help you, Roanoke!

09/04/2026

Class starts soon! Register now to reserve your spot!

Whether you’re a new supervisor finding your footing, an experienced leader looking for fresh ideas, or a Telecommunicator preparing to take that next step, NENA’s 9-1-1 Center Supervisor Program is designed to help you lead with confidence.

This three-day course goes beyond simply managing situations. We’ll tackle the real-world challenges of supervising in a 9-1-1 center—from communication and team dynamics to performance, conflict, leadership, and everything in between.

Come ready to learn, share, problem-solve, and probably laugh a little along the way. 😉

Ready to level up your leadership game? We’ll see you in Roanoke, VA!

09/02/2026

Thank you to Communications Supervisor Tringali for capturing this beautiful sunset last night before heading into work! 🌇

09/02/2026

You already know, Roanoke - 24/7/365!

City offices will be closed Monday, Sept. 7, 2026, in observance of Labor Day. This includes all of Roanoke Public Libraries and PLAY Roanoke’s Eureka Recreation Center and Discovery Center.

🚨 Roanoke Police Department - VA, Roanoke FireEMS Department, Roanoke Sheriff's Office and City of Roanoke 911 Center remain on duty to serve the community.
🛟 Washington Park Pool will be open.
🗑 Trash and A-Week recycling pickup will be on a one-day delay.

09/02/2026

According to the City of Roanoke Housing Development, multi-family and larger apartment buildings make up approximately 26% of the city’s total housing. That means there’s a good chance a 911 caller may be calling from an apartment complex!

In an emergency, knowing the street address is important, but knowing the building and apartment number is just as critical. Make sure everyone in your household, including children, knows their full address and apartment number in case they ever need to call for help.