Autauga County 911

Autauga County 911 We are responsible for processing emergency and non-emergency calls within our jurisdiction.

Today, we honor all fathers, grandfathers, stepfathers, bonus dads, and father figures whose love, guidance, strength, a...
06/21/2026

Today, we honor all fathers, grandfathers, stepfathers, bonus dads, and father figures whose love, guidance, strength, and sacrifices help shape our families and communities every day. 💙

Fathers are often the steady hand during difficult times, the voice of encouragement when it’s needed most, and the quiet source of support behind so many successes. Their dedication, resilience, and unconditional love leave a lasting impact that can never truly be measured.

To the dads behind the headset, the badge, the uniform, and behind the scenes — thank you for the countless sacrifices you make for your families and for our community. Your commitment to protecting, providing, teaching, and caring for others does not go unnoticed.

Whether you are a father, grandfather, stepfather, foster father, bonus dad, mentor, or someone who simply leads and loves like a father — today is for you. ❤️

From all of us at Autauga County 911 🚨, we wish you a happy, relaxing, and well-deserved Father’s Day. Thank you for all that you do, both at home and in service to others.

Happy Father’s Day! 👔🇺🇸💙

🚨 Exciting News at Autauga County 911 🚨 This week, Autauga County 911 officially launched APCO IntelliComm, a next-gener...
06/19/2026

🚨 Exciting News at Autauga County 911 🚨

This week, Autauga County 911 officially launched
APCO IntelliComm, a next-generation emergency call-handling system designed to help telecommunicators gather critical information quickly, accurately and provide consistent, life-saving assistance to callers.

Over the past several months, our team has worked diligently alongside the Prattville Fire Department and Dr. Brown to train, test, and customize Emergency Medical Dispatch (EMD), Fire Service, and Law Enforcement guidecards to ensure callers receive the most appropriate instructions, and responders receive the information they need as quickly as possible.

APCO IntelliComm provides our telecommunicators with interactive guidecards that help prioritize emergencies, support critical decision-making, and deliver pre-arrival instructions to callers when needed. The system is designed to improve consistency, ensure responders receive the information they need while providing callers with important pre-arrival instructions when needed, and ultimately help us provide the highest level of service to the citizens and visitors of Autauga County.

The screenshot included with this post is an example of the APCO IntelliComm interface used by our telecommunicators. The guidecard system walks call takers through a series of questions based on the type of emergency being reported, helping ensure critical information is obtained quickly while providing responders with timely, accurate details and, when appropriate, life-saving pre-arrival instructions.

Thank you to every telecommunicator, trainer, firefighter, law enforcement officer, EMS provider, and community partner who helped make this implementation a success.

As storms move through our area, 🚨 Autauga County 911 is staffed and ready to serve our community 24/7. Our telecommunic...
06/18/2026

As storms move through our area, 🚨 Autauga County 911 is staffed and ready to serve our community 24/7. Our telecommunicators are monitoring conditions and stand ready to assist emergency responders when help is needed. Knowing when to call 911 versus the non-emergency number can help keep emergency lines available for those in immediate danger.

🚨 Call 911 if:
• Someone is injured or experiencing a medical emergency.
• You are trapped by floodwaters or rising water threatens your safety.
• A tree, power line, or structure has collapsed and poses an immediate danger to people.
• You witness a vehicle crash with injuries or hazards.
• You see a fire, smoke, or smell gas.
• There is an immediate threat to life or property.

📞 Use the Non-Emergency Number if:
• Reporting minor storm damage with no immediate danger.
• Reporting a tree down that is not blocking traffic or threatening people.
• Requesting general weather information or road conditions.
• Reporting power outages (contact your utility provider first).
• Asking questions about watches, warnings, or storm forecasts.

⚠️ Important Reminders:
• Never drive through flooded roadways. Turn Around, Don’t Drown.
• Stay away from downed power lines and assume they are energized.
• Have multiple ways to receive weather alerts and warnings.
• Keep phones charged and emergency supplies readily available.

💙 Autauga County 911 is here to serve our community. By using 911 appropriately, you help ensure emergency resources remain available for those who need them most during severe weather. Stay safe and stay weather aware! ⛈️📻🚓🚒🚑

Happy Work Anniversary to Our June Team Members! 🎉This month, we celebrate and recognize the dedication, hard work, and ...
06/10/2026

Happy Work Anniversary to Our June Team Members! 🎉

This month, we celebrate and recognize the dedication, hard work, and commitment of our June work anniversary employees: Shettela, Becky, and Alisa!

Thank you for the professionalism, teamwork, and positive impact you bring to Autauga 911 each day. Happy Work Anniversary and thank you for your service!
💛📞🚔🚑🚒💛

May Statistics 📞💛🚓🚒🚑
06/06/2026

May Statistics 📞💛🚓🚒🚑

🚨 June is National Safety Month! 🚨At Autauga 911, safety is at the heart of everything we do. National Safety Month is a...
06/05/2026

🚨 June is National Safety Month! 🚨
At Autauga 911, safety is at the heart of everything we do. National Safety Month is a great reminder that small actions can make a big difference in protecting ourselves, our families, and our community.
✅ Make sure your house numbers are clearly visible from the road.
✅ Review your family's emergency plan.
✅ Test smoke alarms and replace batteries if needed.
✅ Keep emergency contact information updated and accessible.
✅ Teach children when and how to call 911 in an emergency.
When seconds matter, being prepared can save lives.
Throughout the month, we'll be sharing safety tips and resources to help keep our community informed and ready for emergencies.
Join us as we work together to make Autauga County a safer place for everyone.
📞 Remember: Call 911 for emergencies. For non-emergency situations, use our non-emergency number 334-361-9911.

📞 Over the last few days, our dispatcher Amanda had the opportunity to participate in AL-TERT training.🚨 What is AL-TERT...
06/04/2026

📞 Over the last few days, our dispatcher Amanda had the opportunity to participate in AL-TERT training.
🚨 What is AL-TERT? That's simple...it stands for Alabama Telecommunicator Emergency Response Taskforce. TERT teams are deployed to provide assistance to PSAPs (Public Safety Answering Points) and governing 911 authorities affected by natural or man-made disasters at the local, state, regional, or national level. 🌪️🏚️
📚 TERT was first introduced in 1992 following Hurricane Andrew, serving as the first large-scale, long-term PSAP mutual aid program at the state level under the Florida Fire Chiefs Mutual Aid Program. In 2006, the first national joint TERT initiative was organized through APCO and NENA to support and promote the development of individual state TERT programs.
🤝 The mission of TERT is to provide assistance, support, and guidance to communities impacted by disasters. Over the last several days, approximately 30 Alabama dispatchers gathered in Prattville, Alabama, to learn about TERT operations and train for deployment should a major disaster occur. These dispatchers represented numerous PSAPs and communications centers from across the state. 🗺️
🎒 During the training, participants learned how to prepare for deployments lasting up to 14 days, including what equipment and personal items to pack for situations where living conditions may be less than ideal. They also attended a 🚁 helicopter safety course presented by ALEA, where they learned proper boarding and exiting procedures, how to quickly and safely secure themselves during flight, and other important aviation safety measures.
📡 Another key component of the training involved Mobile County Communications' Communications on Wheels (COW) unit. Dispatchers gained hands-on experience with field communications, learning what radio traffic may sound like during disaster operations, the advantages and limitations of deploying with the COW unit, and how to establish a mobile communications tower to support emergency operations. 📻
🧩 The final phase of training challenged dispatchers to work in teams through a series of mock disaster scenarios. These exercises allowed participants to apply the knowledge and skills they had developed throughout the previous two days, preparing them to effectively support emergency communications operations during real-world disaster deployments. 💪🚨
👏 We are proud of Amanda for representing our agency and furthering her skills to better serve our community when it matters most.

🚨 Lifesaving Dispatchers during the month of May! 🚨Please join us in congratulating two of our telecommunicators who rec...
06/02/2026

🚨 Lifesaving Dispatchers during the month of May! 🚨

Please join us in congratulating two of our telecommunicators who recently helped save lives by successfully providing CPR instructions during emergency 911 calls. ❤️👏

Did you know? Immediate CPR can double or even triple a person’s chance of survival during cardiac arrest. Their calm voices, quick thinking, and dedication truly made a difference when seconds mattered most.

Thank you for being the calm in the chaos and for helping save lives in our community! 🚑💛

We are so pleased to welcome our newest team member Jordan to Autauga 911. We are working hard to continue building a st...
05/29/2026

We are so pleased to welcome our newest team member Jordan to Autauga 911. We are working hard to continue building a strong team to help serve and protect in our community, and we know she’s going to be a great addition to the team!

Today we remember those who laid down their lives serving to protect ours. We could never thank you enough. ❤️🤍💙
05/25/2026

Today we remember those who laid down their lives serving to protect ours. We could never thank you enough. ❤️🤍💙

Address

815 Gillespie Street
Prattville, AL
36067

Telephone

3343619911

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