09/12/2026
A passenger traveling alone with a 3-year-old, a car seat, suitcases, and two backpacks needed help, and an airport employee stepped right up.
The traveler arrived late in the evening when Edmond M., a passenger assistant with airport contractor Prospect International Airport Services, arrived on the scene when she needed help most.
“He handled everything with kindness, strength, and patience, and he helped me keep my daughter safe in a moment that could have easily turned stressful,” the passenger said of Edmond in nominating him for recognition.
“We had a wonderful conversation. He mentioned he loves The A-Team — especially the line, ‘I love it when a plan comes together.’ And that’s exactly the energy he brought to his work that night,” she said.
Edmond’s consideration and caring left a positive impression when it mattered most, so he was recognized by our Phoenix Sky Harbor On the FLY team (F = Friendly. L = Let me help. Y = You.)
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