09/15/2026
Update: We are not sure why the IRIS text did not work for some. We will be contacting IRIS on the issue.
This break caused a loss of 60,000 gallons in a few minutes so first priority was turning off the water so we didn’t drain the tower. Second was sending out notification. Other, smaller breaks give us time to do a notification first but with this one being right at the plant there was no way to turn off the water other than to shut off the main from the tower. Our operator did what was absolutely necessary to ensure we didn’t drain our tower which would be hugely detrimental to our village.
We do apologize for the inconvenience.
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Water has been temporarily shut off due to an unexpected main break at the plant. Workers are onsite attempting to fix the repair and restore water as quickly as possible. They will update as soon as possible. A boil advisory will be in effect.