08/12/2026
The City of Pasadena is committed to helping renters connect with the appropriate department when concerns arise in their rental units regarding repairs, property maintenance, or habitability. Knowing who to contact when one of these issues occurs can help make the process of addressing the concern easier. The Rent Stabilization Department’s Housing Counselors are a valuable resource for providing information to tenants and landlords about Pasadena’s Rent Stabilization Charter, including rent increases, eviction protections, rental registration, petitions, relocation assistance, and other rent stabilization matters. However, Housing Counselors do not conduct property inspections or investigate potential building, health, or safety code violations.
Renters concerned about unsafe or unmaintained conditions may file a complaint with the City of Pasadena's Code Compliance Division. Code Compliance receives and investigates complaints involving residential property maintenance and potential health and safety code violations.
View the full press release at Bit.ly/CityofPasadenaNews
