Paris-Henry County Public Utility District

05/18/2026

CLOSED - May 25, 2026 - Memorial Day.

Remembering the heroes who gave their all for our freedom.

Quotes / Memorial Day:

"Our debt to the heroic men and valiant women in the service of our country can never be repaid. They have earned our undying gratitude." — Harry S. Truman

"For love of country they accepted death, and thus resolved all doubts, and made immortal their patriotism and their virtue." — James A. Garfield

24-HOUR EMERGENCY CONTACT - as always, our Operation's Department is available at (731) 642-5635 (Prompt 0).

04/20/2026

BUDGET BILLING - If you are already enrolled, you will automatically roll into the new plan year as a participant.

If you'd like to enroll in Budget Billing for the new plan year, 6/1/2026 to 5/31/2027, please visit https://parisnaturalgas.com/forms/ and select the Budget Billing Enrollment Form. You can print, complete with signature, and return to our office at PHCPUD, PO Box 309, Paris, TN 38242. You may also enroll at our office.

REMINDER to existing Budget Billing Customers: May is our settlement month. If you owe a balance, it will be due then. We always recommend customers watch their balance as the budget plan gets closer to the settlement month. The goal is to break even and not owe a bill at that time. Although, we'd prefer, for our customers' benefit, that they have a credit rather than to owe a balance in May.

24-HOUR EMERGENCY CONTACT - as always, our Operation's Department is available at (731) 642-5635 (Prompt 0).

04/17/2026

CLOSED - April 24, 2026 - for the World's Biggest Fish Fry Parade.

We are so proud of our community's rich history that started out as Mule Day in 1938 and has evolved into the World's Biggest Fish Fry, a week-long event, that we know today.

For more information, visit https://www.worldsbiggestfishfry.org/ for schedule of events.

24-HOUR EMERGENCY CONTACT - as always, our Operation's Department is available at (731) 642-5635 (Prompt 0).

04/07/2026

811 - Call Before You Dig.

Since 2008, National Safe Digging Month has been observed every April to remind everyone, homeowners and professionals alike, to do their part in keeping communities safe by contacting !

Hitting an underground utility line while digging can harm the environment, cause serious personal injuries, disrupt service to you and your neighbors and potentially incur fines and repair costs.

Call Tennessee 811 at least three days prior to starting any digging project to have your underground utility lines marked for free. You can also visit tenn811.com to submit a locate request online. It’s free, it’s easy and it’s the law.

04/07/2026

811 - Call Before You Dig.

04/07/2026

NEW SERVICE: AUTOMATED DIAL-OUT REMINDERS

This new service does NOT prevent penalties, but it can prevent your account from being disconnected for non-payment, along with the resulting reconnection fees.

We offer so many wonderful options for our customers, including, but not limited to the following:

1. Online Pay Portal / Account for Billing Notifications (email or text).

2. Payment Options - Cash, Checks, Credit Cards, Web Pays, ACH (Bank Drafts), Automated Phone Payments, Credit Card Auto-Payments, etc.

3. 24-Hour Emergency Services (731) 642-5635 - Prompt 0.

03/18/2026

March 18 - Natural Gas Utility Workers' Day.

Please honor the natural gas utility workers in your community and at your system by celebrating on March 18! The decision to hold this day on March 18 was ...

03/18/2026

March 18th - Natural Gas Utility Workers' Day.

We are very proud of the work that our staff does every day to support our community by providing safe, affordable, reliable, and efficient natural gas.

03/09/2026

UPDATED: March 9, 2026, 4:45 p.m. - Damages have been repaired.

Effective March 9, 2026, 3:16 p.m. - This is the second issue with the same location. We currently have an outage due to a damaged natural gas main by a contractor. The area impacted is in the Paris city limits at the following streets: Williams, Osse, Dumas, and Wright. Once the repairs are complete, if you need your services relit, please call our office at (731) 642-5635 (Prompt 0).

Our Operation's Department is working diligently to repair the main. As always, we are available 24-hours for emergencies.

03/04/2026

Updated March 4, 2026, 1:16 p.m. - Services are restored.

Effective March 4, 2026, 11:05 a.m. - We currently have an outage due to a damaged natural gas main by a contractor. The area impacted is in the Paris city limits at the following streets: Williams, Osse, Dumas, and Wright. Once the repairs are complete, if you need your services relit, please call our office at (731) 642-5635 (Prompt 0).

Our Operation's Department is working diligently to repair the main. As always, we are available 24-hours for emergencies.