Riverside Water & Sewer Treatment

04/08/2026

UPCOMING WATER OUTAGES on the Highway 12 waterline project for Riverside Water and Sewer District. See Pictures for details

02/24/2026

Riverside Water and Sewer District along with Debco Construction will be picking up on their waterline project that was put on hold through the winter. March 2nd is the start date and it will continue into early May, so please watch out for crews and equipment along Highway 12 starting at 140th street and continuing West to 144th street. If you are a Riverside Water customer and live west of 140th street starting with Riverview Estates and Hidden Village RV Park (formerly known as Canoe camp RV park) there will be required water outages for the crews to connect onto existing waterlines and to switch over to the new waterlines. We apologize for any inconvenience and will try to give as much notice via newspaper, radio or our page. There is also the chance of an emergency outage when dealing with old fragile lines and the possibility of unplanned breaks. If you have any questions please contact the office at 208-476-3613.
Thank You,
Emmett Bonner
District Administrator

09/24/2025

04/24/2025

Water Outage: Due to a water main break on 110th street. The outage should only affect customers on 110th street. Crews are working on getting the leak repaired and the water back on asap. When services are restored run your taps to clear up any cloudy water or air. Questions or concerns call the office at 208-476-3613.

12/09/2024

Water Outage: Due to a water main break near 144th street. The outage will affect customers from 140th Street (The Guide Shop) west to Pink House Rv Park. Crews are working on getting the leak repaired and the water back on asap. When services are restored run your taps to clear up any cloudy water or air. Questions or concerns call the office at 208-476-3613.

09/03/2024

The District will be flushing hydrants throughout the entire water system this week (Sep 3-6). If you experience any air or cloudy water please run all taps until it clears out. If you have any questions please contact the office at 208-476-3613

08/12/2024

Public Notice Edit: There was a typo on the previous post. The Board meeting is on Wednesday the 14th of August, not Monday.

08/12/2024

Public Notice

03/27/2024

RIVERSIDE WATER AND SEWER ONLINE PAYMENTS

We are so excited to officially introduce the NEW Online Payments Portal for our citizens. This new portal is user-friendly and provides robust capabilities to manage your account(s), while improving the overall experience to pay your utility bill. You will need your account number to enroll so either look on your bill or give us a call directly at 208-476-3613. We will be phasing out of our previous online payment processing company in the coming months so if you’re using it currently please make the switch. Thank You!

Home Page: https://riversidewatersewer.payacp.com/home

Register Page: https://riversidewatersewer.payacp.com/portal/signup

Login Page: https://riversidewatersewer.payacp.com/portal/login

One-Time Payment: https://riversidewatersewer.payacp.com/guestpay/account-search

FAQ’S FOR OUR NEW PAYMENT PORTAL!

What is this new payment portal - Citizen Portal?
Citizen Portal is an online payment portal that we have partnered with Paya, a Nuvei company, for our utility bill payments.

Are there fees associated with making a payment through the Portal?
Yes, there are processing fees that will be assessed, which are lower than our previous payment portal. Those fees are: 2.75% for credit card transactions and a flat fee of $1.10 for ACH transactions. These fees also apply to any auto-payments that are made. Please note: there is no additional fee assessed if you call the Paya Support Center.

What payment methods can I use?
You can pay your utility bills with a credit or debit card, or through a checking or savings account. We also offer Auto-Pay and Text & Pay programs that allow you to use your preferred method of payment.

What information is available in the Portal?
Account balance, bills and payments are available as well as the ability to enroll in Auto-Pay, and Text & Pay. Portal users can also see current billing address, phone number, and email address that are on file with us.

Do I need to pay my bills from my computer?
Not at all. You can pay your bill from anywhere in the world! All you need is access to the Internet through a Web browser. You then log in to your account using your e-mail address and password. No need to worry about late payments if you’re out of town when your bill is due. AND – if you enroll in Text & Pay, you can make a payment right through your cell phone!

How do I know the payment went through?
After you complete the transaction, you will receive a Payment Confirmation on the next screen as well as a receipt emailed or texted, your preference.

What payment options do I have?
We work to ensure you have a variety of payment options available at home or on the go. You can pay Online with any browser from a laptop, PC or Phone, take advantage of our Auto-Pay option or Text & Pay, or contact our Live Call Center where an agent will assist you over the phone. Live agent support is available 8am-5pm Central, Monday through Friday.

Is my information safe?
Absolutely. All the transactions are handled on secure servers and are fully PCI compliant (Standards set for ensuring secure transactions). What is PCI Compliance? Click here to read more.

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10/26/2023

Water Outage: Due to a water main break near Clearwater Homes. The outage will affect customers from 105th Street (Stoddard Electric) east to Tranfer Station Road. The outage should only last from 10:30am to 11:30am or when repairs are completed. When services are restored run your taps to clear up any cloudy water or air. Questions or concerns call the office at 208-476-3613.