06/11/2026
The Oro Valley Police Department is going live today with a new program. Versaterm CommunityConnect™, an automated messaging platform designed to improve communication with community members and crime victims.
The system will provide text and email notifications to individuals who interact with the department, helping keep them informed throughout the law enforcement process.
Versaterm CommunityConnect™ includes three primary functions:
• Patrol Notifications – Provides acknowledgment messages, helpful resources, and notifications regarding response delays when applicable.
• Investigation Updates – Keeps crime victims informed about the status of their case and significant investigative updates after a police report has been submitted.
• Community Feedback – Allows community members to provide feedback through brief, mobile-friendly surveys following interactions with department personnel.
The implementation of Versaterm CommunityConnect™ supports the department's commitment to improving communication, increasing transparency, and enhancing service to the Oro Valley community.
About Versaterm
Versaterm is a global public safety solutions company that provides technology solutions designed to improve workflows, customer service, and outcomes across the public safety spectrum.
**If you have recently called OVPD and receive a text from Versaterm, it is not a scam. **