06/01/2026
I would like to formally recognize [an SCCPD Officer] for his exceptional professionalism and compassion during a recent mental health crisis with a member of my family. We were experiencing an extremely difficult situation involving sleep deprivation, alcohol use, weapons, and active hallucinations. [An SCCPD Officer] responded calmly and respectfully, treating my family member with dignity while ensuring safe transportation to the hospital for appropriate care. [An SCCPD Officer] remained with my mom, my daughter and I even after care was transferred to the hospital because it was clear we were emotionally overwhelmed. He took the time to provide guidance, reassurance, resources, and a steady presence when we needed it most. He demonstrated empathy, patience and emotional intelligence during our family crisis. His levelheaded approach and genuine compassion reflected outstanding judgement and character. Thank you from our family.
Jen H.
(The officer requested to remain anonymous.)
NAMI St. Louis NAMI