The Nightingale Regional Air Ambulance is a critical care rotor-wing ambulance that operates out of the trauma center at Sentara Norfolk General Hospital in Norfok Virginia. All FAA Part 135 aviation services provided by Metro Aviation, Inc., which maintains exclusive operational control over all aircraft. Section 43202:
The DOT Aviation Consumer Protection Division’s contact information is as fo
llows:
Aviation Consumer Protection Division, C-75
U.S. Department of Transportation, 1200 New Jersey Avenue, SE, Washington, DC 20590
202-366-2220 (TTY 202-366-0511), 1-866-TELL-FAA (1-866-835-5322)
https://www.transportation.gov/airconsumer/file-consumer-complaint
