05/01/2026
Sheridan Residents:: A Boil Water Advisory has been issued for your service area as of 7am 5/1/26 to 5/2/26 at 10 pm/EDT due to Plant Electrical Issue. You reside in the affected area. This advisory is expected to be in effect for approximately 18 hours. Any water to be used for drinking or cooking should be brought to a rolling boil for 3 minutes. Water is OK for bathing, washing, and other common uses. You will receive another notification should additional action be required or conditions change, or when normal water use may be resumed.
🚨 Service Update – Sheridan 🚨
Water service has been restored for Indiana American Water customers in Sheridan. However, a Boil Water Advisory is now in effect for the Sheridan water system as a precaution following the earlier service disruption.
The company is still investigating what caused the disruption.
Customers should bring all tap water to a rolling boil for at least three minutes before using it for drinking, cooking, or brushing teeth. Water may be used for bathing and other household purposes.
We understand how disruptive this situation has been and appreciate our customers’ patience as crews worked to restore service. The advisory will remain in place until required testing is completed and it is safe to lift the notice.
Updates are also posted in the Alerts section at amwater.com, and customers are encouraged to sign up for My Water alerts to receive notifications directly by text, email, or phone.