East Lyme Water and Sewer

01/30/2026

Water Main Break - 183 Chesterfield Rd
Please be advised that the Water Department is responding to a water Main Break at 183 Chesterfield Rd. Please use caution when travelling through the area as crews work to indentify the extent of the damages and make repairs. Expect traffic lane closures and loss of water service in the city as we make these repairs.

01/28/2026

Water Department crews are out clearing fire hydrants along the roadway to allow access in case of emergency. Please be mindful of these and other activities and drive with extra care as we all work to dig out from the storm.

01/12/2026

ON-LINE PAYMENT ALERT
There is no fee to use our online portal to pay your water/sewer bill using a credit card or e-check. This is the recommended method and is secure. Contact the department if you need your account and customer numbers. Otherwise, you can click the link below to access our bill pay portal.

https://townofeastlymect.municipalonlinepayments.com/townofeastlymect

PLEASE NOTE: We are not affiliated with Doxo .com (an online bill pay platform that charges fees). Using this service does not guarantee delivery of your payment.

Welcome to our online payments website. Our new system allows for bills to be accessed online, autopay to be set up, and credit card payments with no additional finance charges.

01/08/2026

Water has been restored to the Chesterfield Rd / Latimer Dr area. Customers may experience discolored water now that service is restored. The discolored water is not a health threat. However, the discolored water can stain clothing, so it is best to wait for the water to clear before doing any laundry. Also, it is advisable not to use any hot water as you may draw the discolored water into your hot water tank, which may have to be flushed later. If you are doing laundry when the water became discolored, rewash the laundry later when the water is clear. Use a rust stain remover or regular detergent. Do not use chlorine bleach. Chlorine can react with iron and can form a permanent stain.

You may contact the Water Department at 860 691-4104 from 8:00 AM to 4:00 PM or Emergency Dispatch at 860-739-3419 after 4:00 PM for information.

01/08/2026

A representative of the Water Dept has confirmed a water main break at the intersection of Chesterfield Rd and Latimer Dr. Water customers can expect to be without water while repairs are being made. This will also result in one-lane closure on Chesterfield Rd. Please use caution and plan for possible traffic delays. More information can be found at https://eltownhall.com/general/water-main-break-chesterfield-rd-and-latimer-dr/

12/17/2025

Take a look at the Water Dept Crew hard at work repairing the Water Main Break on Central Avenue this morning.

12/17/2025

Water service has been restored to the Central Avenue area.

12/17/2025

12/17/25 5:50 a.m. A Representative of the Water Department has confirmed a water main break.
Incident Location: Central Avenue @ Ramble Ave. Services will be restored once repairs are complete.

12/07/2025

UPDATE: Main has been repaired and water restored to Brainard Rd.

12/07/2025

12-07-2025 - 7:00 a.m. A Representative of the Water Department has confirmed a water main break on Brainard Rd. Department personnel are responding. Services will be restored once the repairs are complete.

12/01/2025

Hello East Lyme Residents, Please be advised that the water department is installing a water service connection at 78 Flanders Road today, necessitating a single-lane closure to facilitate this work. To avoid delays, please utilize alternative roadways or exercise caution when navigating Flanders Road, adhering to alternating traffic patterns and following instructions from our Town Employees. Stay safe.

11/25/2025

Hello East Lyme residents! We are excited to officially launch the East Lyme Water and Sewer page!
We understand that water and sewer services are essential to our community, and we want to create a direct, transparent, and educational platform for you.
What You Can Expect to Find Here:

🛠️ Interesting Projects & Updates: See behind-the-scenes glimpses of the vital work we do! We'll share updates on current infrastructure projects, planned improvements, and how we are working to maintain and enhance your water and sewer systems.

🔬 Your Water, Explained: Ever wondered where your water comes from, how it's treated, and how it gets safely delivered to your tap? We will be sharing educational posts that demystify the water treatment process and help you understand this essential resource.

🚨 Important & Emergency Communications: This page will be a key resource during emergency events. We will post urgent updates regarding:
Water Main Breaks
Boil Water Advisories
Planned Service Interruptions
Other critical public communications
Please note: While we monitor this page, if you have a water or sewer emergency that requires immediate attention, please call our main office line directly.
We encourage you to Like and Follow our page to stay informed and connected! Feel free to leave a comment with any topics you'd like to see us cover!

Send a message to learn more