Newport News Human Services

06/09/2026

The most important water safety rule?

👁️ Never leave a child unattended near water.

Designate a "Water Watcher," or one adult, eyes on the water, no distractions. No phones. No side conversations.

Drowning happens fast and silently. Your eyes are the first life jacket.

06/08/2026

Good news for families! You can now apply for Virginia SUN Bucks online at dss.virginia.gov/relief/food-assistance/sunbucks/how-to-apply-for-sun-bucks.

No paperwork to print. No phone call required. Just fill out the form on your computer or phone!

05/22/2026

In observance of Memorial Day, City offices will be closed on Monday, May 25, 2026. Please read the post for the following holiday service adjustments and closures:

In observance of Memorial Day, City offices will be closed on Monday, May 25. Please see the following holiday service adjustments and closures:

🏛️ City Offices: Closed Monday, May 25
📚 Libraries: Closed Sunday, May 24 & Monday, May 25
🏊 Brittingham-Midtown Aquatic Center: Closed May 22–25
🏢 Community Centers: Closed Sunday, May 24 & Monday, May 25
🎭 Downing-Gross Cultural Arts Center: Closed May 23–25

Historic Endview, Lee Hall Mansion, Lee Hall Depot, and Newsome House Museum are closed Monday, May 25.

🗑️ Garbage, Recycling & Bulk Waste: No collections Monday, May 25. All collections will be delayed one day for the remainder of the week.
♻️ Black Bin Recyclers: No delay
🚛 Recovery Operations Center: Closed Saturday, May 23 & Monday, May 25

🐾 Peninsula Regional Animal Shelter: Open Monday, May 25
• Reunite Lobby: 10 a.m.–5 p.m.
• Adoption Center: 12 p.m.–5 p.m.

The City’s annual Memorial Day Ceremony, presented by American Legion Braxton-Perkins Post 25, will take place at 11 a.m. at the Victory Arch.

The Virginia War Museum will be open Memorial Day from 9 a.m.–4 p.m. with free admission in honor of all members of the military who died in service to our country.

As we enjoy the holiday weekend, let us take time to remember and honor the brave men and women who made the ultimate sacrifice in service to our country.

05/21/2026

⚠️ Don’t let scammers catch you off guard. Be extra cautious with emails claiming to be from the Virginia Employment Commission, especially messages marked “urgent.” Take a moment to verify before clicking links or opening attachments, and help us spread the word by sharing this alert.

📢 PHISHING ALERT! Emails with the subject line “VEC Document – URGENT: Form F27 for Review” are fraudulent and were not sent by our organization, even if they appear to come from a VEC email address. Do not click links, open attachments, or respond to the message — delete it immediately.

05/21/2026

🚨 Due to unforeseen circumstances, tonight’s foster care Facebook Live has been postponed.

We know many community members were planning to tune in, and we truly appreciate your interest in learning more about foster care and ways to support local children and families.

We’ll announce a new date soon — and we hope to see you there!

05/19/2026

☀️ As the weather warms up, we're all heading to pools, lakes, and waterways — it's important to remember that drowning incidents rise sharply around this time of year.

Drowning is the leading cause of unintentional death for children ages 1–4, and one of the top causes for older children and adults, too. The hardest part? Nearly all of these deaths are preventable.

We'll be sharing simple, practical water safety tips you can use this season to keep your families safe. So stay tuned, and stay safe!💦

05/19/2026

City offices and facilities will be closed on Monday, May 25, in observance of Memorial Day. Our offices will reopen on Tuesday, May 26, during normal business hours.

05/14/2026

📢 Heads up if you’re visiting City Hall in the coming days: temporary parking closures and adjusted in-person service hours begin May 15. Please allow extra time for parking and travel.

See the City of Newport News, post below for full details.

⚠️ City Hall Parking & Operations Update ⚠️

Please be advised of temporary parking and operational impacts in the City Hall area from May 15 through May 26.

🚧 Parking Lot Closures
The 23rd Street parking lots at 98 23rd St. and 2295 Harbor Rd. will be closed from 6 a.m. Friday, May 15, through 5 p.m. Tuesday, May 26.

🚗 All vehicles must be removed by the end of the day on Thursday, May 14.

🅿️ Limited parking will be available at City Hall during this time. Guests are encouraged to allow extra time for parking and travel.

Alternative parking options include:
• Superblock Parking Garage – 2601 Washington Ave. (fees apply)
• Huntington Surface Lot – 2500 Huntington Ave. (fees apply)
• On-street public parking where permitted

🏛️ City Hall Operations – Friday, May 22
• In-person operations will end at 12 p.m.
• Online and phone services will continue until 5 p.m.

💼 Commissioner of the Revenue & Treasurer’s Offices – Friday, May 22
Locations at 2400 Washington Ave. and 12912 Jefferson Ave. will close for in-person services at 12 p.m. Both locations will reopen for normal business operations at 8:30 a.m. on Tuesday, May 26.

📞 Questions? Contact the 311 Contact Center at 757-933-2311 or email [email protected].

05/14/2026

The Newport News Department of Human Services will close at 12:00 PM on Friday, May 15, for staff training and development. We will remain closed for the rest of the day and will reopen with normal hours on Monday, May 18.

📍 Emergency EBT Assistance: If you are a Newport News resident in need of emergency EBT card issuance during our closure, you may visit the City of Hampton Department of Human Services at 400 Butler Farm Rd., Suite 200, Hampton, VA 23666

We appreciate your patience and understanding as we invest time in our team so we can continue providing the best possible service to our community. 💙

05/13/2026

💬 Sometimes changing a child's future starts with one conversation.

Join us next Thursday, May 21st, for a lively and honest discussion about foster care. We'll be discussing the challenges, the impact, and the incredible role foster families play every day.

Hear from people with lived experience, learn what the process looks like, and ask your questions during the live event.

📅 Thursday, May 21, 2026
🕕 6:00 PM – 7:15 PM
📍 Live on our page