09/10/2026
🐾 A little mea culpa from Newcastle Animal Control… 🐾
We’re pretty good at caring for dogs, cats, and the occasional unexpected critter.
Credit card machines? Apparently… not quite as much. 😬
About a week ago, we discovered our machine had missed an important behind-the-scenes step. Our helpful IT guy pushed a few buttons and produced a receipt roughly the length of a pharmacy receipt when you buy one stick of gum.
Problem solved!
Except some credit card transactions going all the way back to November 2025 only just now processed.
So if you recently saw a Newcastle Animal Control charge and thought, “Wait… didn’t I adopt Fluffy months ago?” — yes. You probably did.
We promise we weren’t suddenly charging for backdated belly rubs, treats, or puppy kisses. 🐶🐱
This was our mistake, and we sincerely apologize for the surprise. The issue is now permanently fixed.
And thank you to everyone who has adopted, donated, supported our shelter, and helped our animals find their forever homes.
Our IT guy is probably hoping we never let the animals near the credit card machine. 😉
If you have any questions or concerns about a charge, please reach out. You can call Newcastle Animal Control at 405-301-6038, call City Hall at 405-387-4427, send us a Facebook message, or leave a comment here and we’ll be happy to help.