Sewerage & Water Board of New Orleans

Sewerage & Water Board of New Orleans This is the official page of the Sewerage & Water Board of New Orleans.

🍂📈CATCH BASIN CLEANING PROGRESS📈🍂Since we took over small diameter drainage at the beginning of 2025, we have doubled th...
06/24/2026

🍂📈CATCH BASIN CLEANING PROGRESS📈🍂

Since we took over small diameter drainage at the beginning of 2025, we have doubled the amount of debris removed from previous years! We are halfway through 2026 and are working with internal crews and our contractor to increase the amount of debris removed - STAY TUNED!

You can check out cleaning progress and learn more about our drainage system on our dashboard: https://www.swbno.org/Stormwater/StormDrainCleaning

Help us help you - remember to clear debris and trash from the front of your catch basin to help prevent it from entering our drainage system.

Regular catch basin cleaning can help:
✔️ Prevent flooding
✔️ Maintain proper drainage
✔️ Extend catch basin lifespan
✔️ Promote clean waterways

Report damaged, clogged catch basins, drainage, or flooding issues on https://www.swbno.org/Stormwater/FloodTracker to help mitigate flooding this season.

For customers who would prefer to call in drainage concerns, please continue dialing 311.

Our offices will be closed Friday, June 19, in observance of Juneteenth.If you are experiencing an urgent water or sewer...
06/18/2026

Our offices will be closed Friday, June 19, in observance of Juneteenth.

If you are experiencing an urgent water or sewer leak, call our emergency line at 504-52WATER (529-2837).

UPDATE:Power issue temporarily impacted drainage & potable water pumpsDue to a brief power interruption, the drainage pu...
06/18/2026

UPDATE:
Power issue temporarily impacted drainage & potable water pumps

Due to a brief power interruption, the drainage pumps that rely on 25-Hz power were offline for approximately thirty minutes to an hour.

SWBNO crews responded immediately and have successfully restored the affected drainage pumps to service, as well as restored power to the potable water pumps.

Read the full release: https://www.swbno.org/PressReleases/Details/5092

SWBNO Customer Service Centers located at 625 St Joseph St and 4021 Behrman Pl will open at 10:00 AM today.
06/18/2026

SWBNO Customer Service Centers located at 625 St Joseph St and 4021 Behrman Pl will open at 10:00 AM today.

⛈️⚡Ahead of Tropical Storm Arthur, please see our latest Pumping & Power status. We have 93MW of available 25-Hz power c...
06/17/2026

⛈️⚡Ahead of Tropical Storm Arthur, please see our latest Pumping & Power status. We have 93MW of available 25-Hz power capacity, while our system requires approximately 44 megawatts at peak demand. Turbine 6 is available if needed, while Turbine 5 remains out of service.

We have 87 of 93 major pumps available.

We have installed a new temporary pump at the Carrollton underpass while the station's three permanent pumps remain out of service.
All other underpass pumping stations are operational and available for this weather event.

Residents should understand that during periods of intense rainfall, localized street flooding is possible. Our drainage system is designed to handle approximately one inch of rainfall during the first hour of a storm and one-half inch of rainfall per hour thereafter. As an example, if an area receives three inches of rain in one hour, it may take up to five hours for that water to drain from the system.

View our full Operational Status on our website via our Pumping & Dashboard and our recent press release:
https://www.swbno.org/PressReleases/Details/5091

Due to unexpected inclement weather, the community meetings scheduled for June 16-18 have been postponed and will be res...
06/16/2026

Due to unexpected inclement weather, the community meetings scheduled for June 16-18 have been postponed and will be rescheduled for a later date. Updated meeting information will be shared as soon as possible. We apologize for any inconvenience this may cause and appreciate your understanding.

❓Tuning in❓To watch our Board Meeting live tomorrow, Wednesday, June 17th at 9am visit:🔗https://streaming.swbno.org/ or ...
06/16/2026

❓Tuning in❓

To watch our Board Meeting live tomorrow, Wednesday, June 17th at 9am visit:

🔗https://streaming.swbno.org/ or click the link in our bio.

The in-person meeting will be held at 625 St Joseph St in the Executive Board Room.

📢FREE WORKSHOP📢Join SWBNO and Groundwork New Orleans on Wednesday, June 17th for a workshop on permeable pavements. Wor...
06/15/2026

📢FREE WORKSHOP📢

Join SWBNO and Groundwork New Orleans on Wednesday, June 17th for a workshop on permeable pavements. Work with us as we perform infiltration tests, cleaning, and other maintenance for TruGrid and paver system permeable pavements at SWBNO's Bayou St. John Green Infrastructure Project.

This free, hands-on workshop will be from 9:30am – 12:00pm, and is open to the public. Industry professionals are particularly encouraged to attend!

The address for the Bayou St. John Green Infrastructure Project is:
3500 Toulouse St (at Moss St)

If the event is rained out on Wednesday morning, we will try again on Saturday, June 20th. We will update accordingly.

Hope to see you there! 💧

PS Learn more about the Bayou St John project and it's benefits to the community on the final pages!

Catch Basin Cleaning is in progress! Crews are out cleaning the inside of catch basins. We are working to remove debris ...
06/10/2026

Catch Basin Cleaning is in progress! Crews are out cleaning the inside of catch basins. We are working to remove debris from the inside of storm drains and clean drain line laterals to help prevent flooding in your area.

In the meantime, please do your part to make sure the process is handled as efficiently as possible. Cleaning the debris and trash outside of your catch basin helps make sure it stays out of our drainage system.

For any further questions concerning catch basins:
Call 311 or report to https://www.swbno.org/Stormwater/FloodTracker

Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canc...
06/05/2026

Sewerage and Water Board of New Orleans (SWBNO), in consultation with the Louisiana Department of Health (LDH), has canceled the precautionary boil water advisory for the Lake Shore - Lake Vista neighborhood.

-Allen Toussaint Blvd from Marconi Dr to Beauregard Ave
-Beauregard Ave from Allen Toussaint Blvd to Lakeshore Dr
-Lakeshore Dr from Beauregard Ave to Marconi Dr
-Marconi Dr from Lakeshore Dr to Allen Toussaint Blvd

Water pressures in this area fell below 20 pounds per square inch (psi) due to a watermain repair that is impacting a large part of the neighborhood. While pressure has improved to the impacted area, we are working on a path forward to replace additional segments of this water main which will be scheduled at a later time.

https://www.swbno.org/PressReleases/Details/5086

Address

625 St. Joseph Street
New Orleans, LA
70165

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(504) 529-2837

Website

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