05/28/2026
⚠️OUTAGE UPDATE (6:25 PM | 5.28): Power has been restored to the Ball Park Rd. area. Crews are continuing restoration efforts in the 621/Miller Cove area and will continue to work as safely and quickly as possible to restore power to all members.
Current outages include:
🔴Botetourt: 2
🔴Craig: 74
🔴Roanoke: 3
We appreciate everyone’s patience and understanding.
⚠️OUTAGE UPDATE (12:33 PM | 5.28): Due to the condition of Ball Park Rd., our CBEC crews and contracted partners are continuing restoration efforts carefully and safely.
Crews are cutting trees and clearing hanging lines while moving down the road just one to two meters at a time, restoring power as they progress until all service is fully restored. Unfortunately, this is a very tedious and time-consuming process, but we appreciate your patience and understanding as our teams work as quickly and safely as possible.
We'll continue to share updates as they become available.
⚠️ OUTAGE UPDATE (9:00 AM)⚠️
Last night’s storm that moved through Botetourt County caused significant damage across several areas of our system. Crews are currently responding to multiple locations with trees down, broken poles, and downed power lines.
Current outages include:
🔴 Botetourt: 54
At this time, we have identified at least four broken poles, along with extensive tree damage impacting access to outage locations. First thing this morning, crews focused on cutting their way into some of the hardest-hit areas in order to safely begin repairs.
In addition to our CBEC crews, we currently have two additional contracted line crews and contracted tree trimming crews on site assisting with restoration efforts.
Our teams are working as quickly and safely as possible to restore power to all affected members. We appreciate your patience and understanding as restoration work continues throughout the day.
🚫 Please remember to stay far away from any downed power lines and report outages through SmartHub or by calling our office.
For outage updates and restoration progress, visit:
https://cbec.outagemap.coop/ 💚
⚠️ OUTAGE UPDATE (11:50 PM): We will not be able to restore power to members on Ball Park Rd tonight. Multiple spans of wire are down, and several poles have been compromised due to the large number of fallen trees in the area.
Crews will return in the morning to begin rebuilding the line and continue restoration efforts.
The main affected areas in Botetourt (75 members) that will remain without power until tomorrow are:
• Ball Park Rd
• Cabin Hallow
We appreciate everyone’s patience and understanding as crews work safely to restore service.
⚠️ Members, our crews are working to restore power to those being affected by an outage as the result of the storm that just moved through our service area. Crews are responding to multiple locations with trees down and storm-related damage.
Current outages include:
🔴 Botetourt: 182
Crews are working to restore power to all affected members as quickly and as safely as possible. At this time, we do not have an estimated time of restoration (ETOR), but we will continue to provide updates as new information becomes available.
𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐢𝐧𝐠 𝐚𝐧 𝐨𝐮𝐭𝐚𝐠𝐞, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐫𝐞𝐩𝐨𝐫𝐭 𝐢𝐭 𝐛𝐲:
⚠️ Calling (540) 864-5121 or toll free at 1-800-760-2232
⚠️ Logging into your SmartHub account at https://cbec.smarthub.coop/ui/ #/login
🚫 As a reminder, please never touch or step over downed power lines. They could cause serious injury or worse.
For updates on outages, you can track progress on our outage map at https://cbec.outagemap.coop/.
We appreciate your patience and understanding as crews work to safely restore power to all affected members. 💚
