04/16/2026
As we reach the middle of National Public Safety Telecommunicators Week, we would like to echo all of the accolades for Wintergreen, Nelson, and Augusta County 911 centers.
Many people in our industry believe dispatchers have the most difficult job and have the biggest impact on call outcome and provider safety.
The dispatchers stay on the line speaking with the caller until help arrives. They develop a personal rapport with people in desperation nearly every day. The toll on their own mental wellness is real.
The dispatchers talk callers through everything from panic attacks to active shooters.
The dispatchers provide the timely guidance responders need to keep them out of harms way.
We simply can't overstate our respect for our dispatchers and we're so very thankful they're on the job!
Some heroes don’t wear a badge—they wear a headset 🎧💙
During National Public Safety Telecommunicators Week, we want to take a moment to sincerely thank our dispatchers. You are often the first voice someone hears in crisis and the calm that carries people through some of their hardest moments 🚨. Your compassion, patience, and strength matter more than words can fully express 💙.
We are truly grateful for everything you do, even when no one is watching 🌟.
We also extend our heartfelt thanks to the Nelson County Sheriff's Office Emergency Communications Center for their continued partnership and unwavering support 🤝.
Thank you for being the steady heartbeat of public safety 📞💙.