04/17/2026
NES Update 10am 4/17
Nashville Electric Service crews working around the clock made significant overnight progress, restoring power to more than 40,000 customers after a line of thunderstorms moved through Middle Tennessee Thursday evening. As of 8 a.m. fewer than 4,000 customers are without power. About 46,000 customers were left without power after storms with damaging winds hit the region.
Crews have identified 15 broken poles and 77 downed lines across our service area. Hundreds of lineworkers were deployed immediately after the storm rolled through the area last night.
This morning, we had 360 lineworkers working to restore power. Leveraging the contracts we entered into during Winter Storm Fern, we anticipate more than 500 linemen in the field by mid-day today. Additionally, we have more than a dozen assessment teams in the field, with more coming later this morning. NES also mobilized its supplemental customer service resources. Currently, we have 120 representatives taking calls. Wait times this morning have fluctuated between three and six minutes.
Based on the information we have now, we anticipate full restoration by midnight tonight. The estimated restoration time could vary, based on information gleaned from the assessments this morning.