Tennessee Department of Human Services

Tennessee Department of Human Services Building strong families by connecting Tennesseans to employment, education and support services. Posts containing SPAM will be deleted and banned.

Did someone call or leave a voicemail about your SNAP or Families First benefits and say your benefits were suspended? I...
06/13/2026

Did someone call or leave a voicemail about your SNAP or Families First benefits and say your benefits were suspended? It may be a scam! Here are four things to remember about communications from TDHS:

1️⃣TDHS will not ask for your EBT card PIN if they contact you.

2️⃣ If you are unsure if a call, text, or e-mail is from TDHS, do not respond. Instead, review your case on the One DHS Customer Portal or check your transaction history using ebtEDGE.

3️⃣You can check your case details, find updates and learn about important dates when you log into the One DHS Customer Portal at https://onedhs.tn.gov/csp. You can also ask Ava, the virtual chat assistant, to help you find information or connect you with a TDHS representative."

4️⃣ The ebtEDGE Cardholder Portal (https://www.ebtedge.com/gov/portal/PortalHome.do) and Mobile App (https://www.fisglobal.com/ebtedgemobile) have features
✔️Freeze your account anytime you suspect suspicious activity
✔️Change your PIN regularly
✔️Block out-of-state purchases

Some criminals pretend to be TDHS by phone, text, or e-mail to gain personal information and steal customer benefits. For tips to help you keep your benefits safe, visit our website at https://www.tn.gov/humanservices/need-help-/tdhs-fraud.html.

Tennessee's Summer Nutrition Initiative is happening! Families with children who qualify will automatically receive $120...
06/10/2026

Tennessee's Summer Nutrition Initiative is happening! Families with children who qualify will automatically receive $120 on their current EBT card in mid-June 2026.

This year’s program will serve families with school-age children who:
✔️Actively participated in the Supplemental Nutrition Assistance Program (SNAP) or Families First (TANF) on May 1, 2026.
And
✔️Live in Bledsoe, Cannon, Clay, DeKalb, Fentress, Hancock, Humphreys, Jackson, Lewis, Marshall, Moore, Sequatchie, and Smith County.

The Tennessee Summer Nutrition Initiative aims to help families who rely on the National School Lunch Program but have limited access to the Summer Food Service Program. Families who qualify will be automatically enrolled.

🔗Details on the Summer Nutrition Initiative can be found at https://www.tn.gov/humanservices/summer-nutrition-initiative.html.

📍If you live in a county that is not served by the Tennessee Summer Nutrition Initiative, the Summer Food Service Program has SUN Meal sites across Tennessee that offer free meals to school age children during the summer months. To find a local meal site, visit https://www.fns.usda.gov/summer/sitefinder.
# JacksonCounty , # StrengtheningTn

One of our Family Assistance offices in Campbell County has moved! SNAP, Families First, and Child Care Payment Assistan...
06/04/2026

One of our Family Assistance offices in Campbell County has moved! SNAP, Families First, and Child Care Payment Assistance customers can now visit our new office located at 1016 Main Street in Jacksboro.
📍Our second Campbell County office located at 601 Fifth Street in Jellico remains open.
If you don’t have time to visit an office, answers to common questions can always be found on the One DHS Customer Portal when you log-in at tn.gov/content/tn/humanservices.html or call 1-833-772-8347.

Does your organization serve families on their way to economic stability? Our Families First Community Grant Application...
05/28/2026

Does your organization serve families on their way to economic stability? Our Families First Community Grant Application is now open!

This partnership opportunity is open to organizations that strengthen Tennessee families with low incomes that have children under 18. The grant powers programs focused on:
✔️Education
✔️Health and wellness
✔️Financial well-being
✔️Positive social relationships

Our goal is to build measurable outcomes with positive long-term impact for Tennesseans.

Learn more and apply before the July 13, 2026 deadline. Details at: https://www.tn.gov/humanservices/tanf-opportunity-act/toa-grant-opportunities/families-first-community-grants.html.

The work of our Adult Protective Services (APS) program is better with partners and advocates. We appreciate all who att...
05/22/2026

The work of our Adult Protective Services (APS) program is better with partners and advocates. We appreciate all who attended and made the 2026 CARES conference possible! Your dedication to keep older and vulnerable Tennesseans safe from abuse, exploitation and neglect makes Tennessee better for all.

Any Tennessean can find resources to help prevent and stop the abuse, neglect or exploitation of older and vulnerable online at https://www.tn.gov/humanservices/adults/adult-protective-services.html.

One of our Family Assistance offices in Campbell County has moved! SNAP, Families First and Child Care Payment Assistanc...
05/20/2026

One of our Family Assistance offices in Campbell County has moved! SNAP, Families First and Child Care Payment Assistance customers can now visit our new office located at 1016 Main Street in Jacksboro.
📍Our second Campbell County office located at 601 Fifth Street in Jellico remains open.
If you don’t have time to visit an office, answers to common questions can always be found on the One DHS Customer Portal when you log-in at tn.gov/content/tn/humanservices.html or call 1-833-772-8347.

Address

505 Deaderick Street
Nashville, TN
37243

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30am
Friday 8am - 4:30pm

Telephone

+18337728347

Website

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