04/12/2026
The week of April 12 through April 18 has been designated National Public Safety Telecommunicators Week.
This week, we recognize the hard work, professionalism, and dedication of our Communications Specialists. Their service deserves recognition every day of the year.
At the Mount Vernon Police Department, our dispatchers are known as Communications Specialists. They are often the first point of contact in a crisis. They answer the initial call for help and set in motion the response that sends our officers to roughly 40,000 calls for service each year. They also handle tens of thousands of additional calls that require guidance, information, or assistance without a police, fire, or EMS response.
Their role goes far beyond answering the phone. They direct the proper response, monitor officer safety, and help keep order during fast-moving incidents. They are a critical part of every operation and a steady presence behind the scenes.
To our dedicated Communications Specialists, thank you for all you do for this Department and this community.
