Alabama 9-1-1 Board

Alabama 9-1-1 Board We serve as the fiscal, certification, and technology agent for 9-1-1 in Alabama by partnering with local Emergency Communications Districts.
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We administer a statewide 9-1-1 fee, certification program, and NG9-1-1 technology for a voice and data system. To work in partnership with Emergency Communication Districts of Alabama to facilitate and promote effective, efficient, and reliable 9-1-1 service statewide to the residents and visitors of Alabama.

Happy Father's Day to the dads who help keep our office running and bring so much heart to what we do!These four are par...
06/21/2026

Happy Father's Day to the dads who help keep our office running and bring so much heart to what we do!

These four are part of what makes our team feel like family, and today we're celebrating the role they cherish: being Dad. Whether they're coaching from the sideline, getting the big hugs at the end of a long day, or just showing up the way good dads do, we're proud to work alongside them.

To these four and to dads everywhere, including all the fathers and father figures in the 911 community who answer the call at home and at work, thank you for everything you do. đź’™

Happy Father's Day!

Join us live on Tuesday, June 23, at 10:00 a.m. as Caleb and Leah provide an overview of the current process, discuss wh...
06/20/2026

Join us live on Tuesday, June 23, at 10:00 a.m. as Caleb and Leah provide an overview of the current process, discuss what may be new or different, and answer questions about the monthly 911 surcharge and the distributions.

Whether you're looking for clarification or just want to stay informed, we hope you'll join the conversation.

đź“… Tuesday, June 23
⏰ 10:00 a.m. CST
đź’» Live Webinar: https://us06web.zoom.us/j/86844229543?pwd=pzv2VGXuZBVRTlf4Pg63BbcIuxtSwB.1

Be sure to tune in and bring your questions!

To our 911 family, near and far, this one's for you. 🎧After three years of work across the national 911 community, the u...
06/18/2026

To our 911 family, near and far, this one's for you. 🎧

After three years of work across the national 911 community, the updated training guidelines for public safety telecommunicators are now available. It's the first refresh since 2016, and it gives agencies a modern baseline to build their training around, covering everything from new technology to crisis calls to the health and wellness of the people behind the headset.

Our office is proud to have been part of it. Our former Executive Director, Leah Missildine, represented Alabama and National Association of State 911 Administrators (NASNA) on the national working group that shaped it.

To every telecommunicator who answers the call, in our state and across the country, thank you. This work is for you and the communities you serve. đź’™

Tag a 911 professional who deserves to see this.

APCO International
NENA - National Emergency Number Association
International Academies of Emergency Dispatch - IAED
National Fire Protection Association (NFPA)
NHTSA
Total Response + RapidSOS,

https://www.al911board.com/sites/default/files/2026-06/Recommended%20Minimum%20Guidelines%20for%20Initial%20Public%20Safety%20Telecommunicator%20Training%20-%202026.pdf

June is National Safety Month, a reminder that staying safe starts long before an emergency happens. Whether it's at hom...
06/17/2026

June is National Safety Month, a reminder that staying safe starts long before an emergency happens. Whether it's at home, on the road, at work, or taking care of our mental health, small actions can make a big difference.

And when emergencies do happen, 9-1-1 professionals are there, ready to answer the call. Thank you to the telecommunicators and emergency communications professionals who help keep our communities safe every day. We appreciate all you do.

Registration is now open for the 3rd ALEMD Practitioner Course of 2026, hosted at Athens Limestone County 911If your age...
06/15/2026

Registration is now open for the 3rd ALEMD Practitioner Course of 2026, hosted at Athens Limestone County 911

If your agency needs an ALEMD Instructor in your area, now is the time to plan ahead. The final Practitioner Course of the year will be held in November, so don't wait to secure your spot.

Register today: https://app.al911board.com/training-registration

06/13/2026

MYTH: You should hang up if you accidentally call 911.

FACT: Stay on the line and let the telecommunicator know it was accidental.

Accidental 911 calls happen, but hanging up can create confusion and may result in a callback or dispatch to confirm your safety.

If you call 911 by mistake, the best thing you can do is stay on the line and clearly communicate that there is no emergency.

Another position has opened at our office, come join us!We are seeking a GIS Program Manager to join our team. If you're...
06/10/2026

Another position has opened at our office, come join us!

We are seeking a GIS Program Manager to join our team. If you're passionate about GIS and supporting the future of emergency communications across Alabama, we'd love to hear from you.

Applications will be accepted through June 22.

View the job description and apply here: www.al911board.com/announcements/were-hiring

Effective today, we are excited to announce Anderson Brooms’ promotion to Director of Operations.Over the last six years...
06/08/2026

Effective today, we are excited to announce Anderson Brooms’ promotion to Director of Operations.

Over the last six years with our organization, Anderson has been a steady presence and a valuable part of our team. He has built strong relationships across the state, worked alongside our Emergency Communications Districts and PSAPs, and played an important role in advancing Alabama 911 as the GIS Program Manager.

Congratulations, Anderson, on this well-deserved promotion. We are excited for this next chapter and hope you'll join us in congratulating him on his new role as Director of Operations.

Below are a few words from Anderson as he reflects on this opportunity and the road ahead.

____________________________________________________________________

I am truly honored and excited to step into the role of Director of Operations for the Alabama 911 Board. Over the past six years, I have had the privilege of working alongside dedicated public safety professionals, emergency communications leaders, and frontline public safety telecommunicators across the state to advance Alabama's NG911 initiatives. Their commitment to serving Alabama's citizens has been both inspiring and rewarding to witness. I am grateful for the trust and confidence placed in me and for the opportunity to continue working alongside our dedicated staff who help make Alabama's 911 system successful. I remain committed to supporting our staff, serving Alabama's 911 community, and helping ensure that our citizens and first responders can rely on a resilient, effective, and forward-looking 911 system for years to come. - Anderson

Address

1 Commerce Street, Suite 620
Montgomery, AL
36104

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+13344407911

Website

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