AFMS - McConnell - 22d Medical Group

08/31/2026

Phone Delays at 22 MDG Pharmacy

We are aware of intermittent phone issues when attempting to connect with the 22d Medical Group Pharmacy through the Appointment Line and understand this may cause longer wait times when calling about your prescriptions. We apologize for the inconvenience and are working diligently to resolve this issue.

In the meantime, please call 316-531-8576 directly for prescription refills.

Thank you for your patience and understanding!

08/20/2026

The 22d Medical Group will be closed on Thursday, August 20, 2026, for essential Military Readiness Training.

🩺 Need care while we're closed?

• 📞 Nurse Advice Line: 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

• 🚑 Urgent Care: Visit a TRICARE-authorized urgent care center. Non-active-duty beneficiaries do not need a referral for urgent care. Find a location:
https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

• 🚨 Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911.

Thank you for your understanding!

Discusses urgent care, the MHS Nurse Advice Line, and how to get urgent care for all TRICARE plans

08/04/2026

Our appointment line is currently experiencing technical difficulties and is unable to book appointments. We apologize for any inconvenience and are working diligently to resolve the issue as quickly as possible.

In the meantime, you can still book appointments or contact us through the MHS Genesis Patient Portal at https://my.mhsgenesis.health.mil/ .

We appreciate your patience and understanding and will provide an update as soon as the phone issues are resolved.

Need Immediate Care? Here Are Your Options:

• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately

Discusses urgent care, the MHS Nurse Advice Line, and how to get urgent care for all TRICARE plans

08/04/2026

Good News: Appointment Line Restored at the 22 MDG

We’re happy to share that our appointment line is now back up and running. We know how important it is to connect with us, and we truly appreciate your patience and understanding while we worked to resolve the problem.

If you need to schedule, change, or cancel an appointment, please call us as usual – we’re here and ready to assist you.

Thank you for your continued trust and support.

08/03/2026

Our appointment line is currently experiencing technical difficulties and is unable to book appointments. We apologize for any inconvenience and are working diligently to resolve the issue as quickly as possible.

In the meantime, you can still book appointments or contact us through the MHS Genesis Patient Portal at https://my.mhsgenesis.health.mil/ .

We appreciate your patience and understanding and will provide an update as soon as the phone issues are resolved.

Need Immediate Care? Here Are Your Options:
• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately.

Discusses urgent care, the MHS Nurse Advice Line, and how to get urgent care for all TRICARE plans

07/27/2026

Our appointment line is currently experiencing technical difficulties and is temporarily unavailable. We apologize for any inconvenience and are working diligently to resolve the issue as quickly as possible.

In the meantime, you can still book appointments or contact us through the MHS Genesis Patient Portal at https://my.mhsgenesis.health.mil/ .

We appreciate your patience and understanding and will provide an update as soon as the phone issues are resolved.

Need Immediate Care? Here Are Your Options:
• Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.
• Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare
• Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately.

Discusses urgent care, the MHS Nurse Advice Line, and how to get urgent care for all TRICARE plans

07/19/2026

07/13/2026

Please be advised that the 22d Medical Group will be closed on Thursday, July 16th, 2026 for essential training.

For urgent care needs after hours, please call the Nurse Advice Line at (800) 874-2273 or visit online at MHSNurseAdviceLine.com for web or video chat.

We apologize for any inconvenience this may cause.

Need Immediate Care? Here Are Your Options:
Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800-TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.

•Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare

•Emergency: For life-threatening emergencies, please proceed to the nearest emergency room or call 911 immediately.

Discusses urgent care, the MHS Nurse Advice Line, and how to get urgent care for all TRICARE plans

07/13/2026

We are currently experiencing a systems outage that is affecting MHS GENSIS, including the ability to book appointments.

We are working diligently to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience during this time.

Need Immediate Care? Here Are Your Options:

Nurse Advice Line: Get 24/7 support from registered nurses! Call 1-800TRICARE (1-800-874-2273) or visit mhsnurseadviceline.com for web or video chat assistance.

Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location near you: tricare.mil/UrgentCare.

Emergency: For life-threatening emergencies, please call 911 or proceed to the nearest emergency room.

We remain dedicated to ensuring you receive the care you need and will continue to provide regular updates as the situation evolves. Thank you for your patience and support as we work to restore full functionality.

06/22/2026

Way to go SrA Babcock!

𝐃𝐇𝐍 𝐂𝐄𝐍𝐓𝐑𝐀𝐋 𝐒𝐏𝐎𝐓𝐋𝐈𝐆𝐇𝐓 𝐏𝐑𝐎𝐆𝐑𝐀𝐌
Celebrating our teammates dedicated to Ready, Reliable Care
Today we're thrilled to shine the spotlight on Senior Airman Shawn Babcock from the McConnell Medical Group.

McConnell Air Force Base
AFMS - McConnell - 22d Medical Group
U.S. Air Force Medical Service - AFMS
Defense Health Agency
Military Health