South Blount County Utility District

South Blount County Utility District South Blount County Utility District is a water provider located in Maryville, TN. Q. Why is my bill so high? A. How often do you bill? Can I change my due date?

Most often high bills are a result of increased water use. Changes in outdoor water use, such as watering a new lawn or using a new sprinkler system are usually responsible for large increases. Reading your water meter before and after watering can help you identify how much you are using. In some cases an unusually high bill could be the cause of a leak, the most common being a toilet leak. A sin

gle "running" toilet can quietly waste over 1,000 gallons of water in a single day. Detecting leaks elsewhere in your plumbing system might reveal other sources of water loss. Although we read our meters with a high degree of accuracy, sometimes we make mistakes. If you suspect that we have misread the meter please call our office at 865-982-3560. We will gladly check the reading and make any necessary billing corrections. Is there any relief from high bill caused by leaks? Our utility offers a once-a-year leak adjustment for each customer. See our Leak Adjustment Policy to see if you qualify. If you are a City of Maryville sewer customer, leak adjustments for sewer will follow the City of Maryville leak adjustment policy. All customers are billed once every month. Your current bill is for the previous month's usage. Due dates cannot be changed. We have 5 billing cycles, each with a different due date, these cycles are determined by your location. For your reference, dues dates and cycles are listed below:
Cycle 1 - 20th of each month
Cycle 2 - 30th of each month
Cycle 3 - 5th of each month
Cycle 4 - 10th of each month

Q. What if my Cycle date falls on a weekend? If your cycle due date falls on a Saturday, your bill is due the previous Friday. If this date falls on a Sunday, your bill is due the following Monday.
‍
Q. I am late on my payment what is your policy? Effective August 1, 2007 the Balance Forward on your statement must be paid in full by the due date shown on your current statement or a $60.00 late fee will be added and your water service will be disconnected. You will not receive a late notice. If your water has been disconnected due to non payment, payment must be received by 3:30 p.m., or service will not be turned back on until the following business day.
‍
Q. What methods of payment do you accept? There are a variety of options for you to chose from to pay your water bill. You can pay your monthly charges with a Visa, Master Card, Discover, cash, check, money orders, have it automatically drafted from your checking or savings account each month, Bank Draft Form ,or contact your personal banking service to use the easy and convenient option of online Bill Pay.

πŸŽ‰ Happy Workaversary πŸŽ‰This month, we are pleased to recognize several valued employees for their years of dedicated serv...
04/03/2026

πŸŽ‰ Happy Workaversary πŸŽ‰

This month, we are pleased to recognize several valued employees for their years of dedicated service to our community.

πŸ‘πŸ½ Al Scott has been a committed member of our team since April 1985.

πŸ‘πŸ½ Stacy Gregory has been serving with us since April 1988.

πŸ‘πŸ½ Dustin Brown has been part of our team since April 2014.

πŸ‘πŸ½ Kari Wilson joined our team in April 2025.

We sincerely appreciate their professionalism, hard work, and continued commitment to providing quality service to our customers. Their contributions play an important role in the success of our organization.

Please join us in congratulating them on their work anniversaries and thanking them for their dedication.

Happy Birthday Jeff Gantt! We hope you have a great day!!!
04/03/2026

Happy Birthday Jeff Gantt! We hope you have a great day!!!

04/02/2026

We will be closed Friday, April 3rd, 2026 in observance of Good Friday.

πŸŽ‰ Retirement Announcement πŸŽ‰Danny GregoryDanny has been a valued member of the South Blount team since 1989. Over the yea...
04/01/2026

πŸŽ‰ Retirement Announcement πŸŽ‰

Danny Gregory

Danny has been a valued member of the South Blount team since 1989. Over the years, his hard work, commitment, and knowledge have made a lasting impact on both our organization and the community we serve.

Please join us in thanking Danny for his many years of service and wishing him all the best in this next chapter of life. You will be greatly missed! πŸ’™

Today we will be flushing;Carpenters School,Tee Delozier Rd. Sophie Dr. Brooks Rd. Salem Rd. The Reserve,Keith Rd. 911 C...
04/01/2026

Today we will be flushing;
Carpenters School,
Tee Delozier Rd.
Sophie Dr.
Brooks Rd.
Salem Rd.
The Reserve,
Keith Rd.
911 Center,
Big Springs Rd.
& Vanquish.

πŸ’§ Service Update – South Blount Utility District πŸ’§Water has been Restored on Hwy 72 and surrounding areas.Our crews will...
03/31/2026

πŸ’§ Service Update – South Blount Utility District πŸ’§

Water has been Restored on Hwy 72 and surrounding areas.

Our crews will be flushing the lines in the area, so customers may notice temporary discoloration or pressure changes while this process takes place.

We appreciate your patience and understanding while our crew worked to complete the repair. Thank you!

🚧 Water Outage Notice 🚧Water will be off on Hwy 72 from Culverts Cove to Tom McCall Rd while our crew works to repair a ...
03/31/2026

🚧 Water Outage Notice 🚧

Water will be off on Hwy 72 from Culverts Cove to Tom McCall Rd while our crew works to repair a leak.

We apologize for the inconvenience and appreciate your patience while we make repairs and restore service as quickly as possible.

🚧 Water Outage NoticeWater will be off on Jones Rd and 2018 Mentor Rd while we repair a leak.
03/30/2026

🚧 Water Outage Notice

Water will be off on Jones Rd and 2018 Mentor Rd while we repair a leak.

Today we will be flushing;Duncan Rd. Norcross Rd. Graves Rd. Autumn Dr. Norton Crossing Dr. Horace Taylor Rd. & Newberry...
03/30/2026

Today we will be flushing;
Duncan Rd.
Norcross Rd.
Graves Rd.
Autumn Dr.
Norton Crossing Dr.
Horace Taylor Rd.
& Newberry Dr.

03/30/2026
Happy Birthday Quentin Caldwell! Have a Great Day!
03/29/2026

Happy Birthday Quentin Caldwell! Have a Great Day!

Address

320 Partnership Parkway
Maryville, TN
37801

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8am - 4:30pm
Friday 8am - 4:30pm

Telephone

+18659823560

Alerts

Be the first to know and let us send you an email when South Blount County Utility District posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Share

South Blount County Utility District

South Blount Count Utility District has been providing reliable water service to our customers since 1958. We started over 60 years ago with only 1,300 customers. Today, our service has flourished into over 15,000 homes, businesses, and schools in Blount County, Friendsville, and Louisville, which is approximately 30% of the county’s population. Our service area covers 150 square miles and is one of the fastest growing areas in East Tennessee, as we have consistently added 400 new customers each year for the past five years.

In the summer of 2004, we began operation of our new state-of-the-art Water Treatment Facility located on the southern most end of State Route 129. Our new facility gave us the independence we needed to continue to provide our rapid growing service area with abundant, reliable water service for many years to come.

The service of providing quality tap water is often taken for granted when we turn on a faucet in our homes, but we can tell you from experience, it is no easy task to provide this quality service. We manage one of the greatest natural resources on this earth, one which is essential for life. Our earth is covered in 70% water and only 1.6% is fresh water.

We operate on the principle of pro-actively planning today, so we will be prepared tomorrow. As a customer, you are very important part of this business, and we thank you. Our Senior Leadership and staff are committed to our customer’s needs, and we welcome the opportunity to answer any questions or concerns you may have. Please feel free to contact our office at any time.