BBB, Eastern New England

BBB, Eastern New England BBB, Eastern New England helps people find businesses they can trust across MA, ME, RI & VT. Our mission is to be the leader in advancing marketplace trust.

We set standards for marketplace trust, provide business accreditation, offer consumer tips, and share reliable reviews to support confident buying decisions. The vision of the Better Business Bureau is to provide an ethical marketplace where buyers and sellers trust each other. We do this by:
-Setting standards for marketplace trust
-Encouraging and supporting best practices by engaging with and

educating consumers and businesses
-Celebrating marketplace role models
-Calling out and addressing substandard marketplace behavior
-Creating a community of trustworthy businesses and charities

BBB sees trust as a function of two primary factors - integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.

06/12/2026

☕ BBB members—this is your midday reset!!

Breaktime with BBB is a members-only coffee chat where you can step away from the day-to-day, connect with other Accredited Businesses, and be part of real conversations about what’s working, what’s changing, and what’s next.

No agenda. No pressure. Just a quick, easy way to connect—and honestly, the kind of conversations you don’t want to miss.

Pop in for a few minutes or stay for the full half hour, but don’t sit this one out.

Third Tuesday at noon. Bring your coffee and join us. ☕

Register - https://www.eventbrite.com/e/breaktime-with-bbb-june-member-connect-coffee-chat-tickets-1987955065114

Must be a current BBB Accredited Business to attend. 💙

⚽🏆 The World Cup kicks off today at 3 p.m. ET with Mexico vs. South Africa!As teams take the field and fans around the w...
06/11/2026

⚽🏆 The World Cup kicks off today at 3 p.m. ET with Mexico vs. South Africa!

As teams take the field and fans around the world tune in, we're celebrating the values that help businesses build winning seasons of their own.

From trust and integrity to customer service and community impact, every great business has a strong Starting XI.

Take a look at ours and tell us: Which player is the MVP of your business? 👇

06/11/2026

POV: You thought fixing the plumbing yourself would “save money” … until the kitchen turned into a water park 🚿😅

Before hiring a plumber, make sure you’re choosing someone you can trust. Check reviews, ratings, and accredited businesses at BBB.com.

💧 Skip the DIY disaster and start with trust.

The faces behind the events, emails, social posts, and stories📱Our Marketing & Communications team is always growing and...
06/10/2026

The faces behind the events, emails, social posts, and stories📱

Our Marketing & Communications team is always growing and evolving, but our focus remains the same: connecting with and supporting the businesses and communities we serve.

Excited for what's ahead! 📸✨

Boston, consider this your invitation 🌆✨Step away from the inbox and join us for an evening of meaningful connections, f...
06/09/2026

Boston, consider this your invitation 🌆✨

Step away from the inbox and join us for an evening of meaningful connections, fresh conversations, and new opportunities at our upcoming After Hours Networking event hosted in partnership with Commonwealth Financial Group.

Whether you're a small business owner, entrepreneur, professional, or community leader, this is your chance to expand your network, exchange ideas, and connect with others who are helping shape Boston's business community.

Great conversations start with a simple introduction—we hope to see you there!

📍Night Shift on the Greenway
📅 June 18 | 6-8PM

Register today and bring a colleague, friend, or fellow business owner along for the experience 🫵

https://www.eventbrite.com/e/after-hours-with-bbb-commonwealth-financial-tickets-1990567241203?aff=oddtdtcreator

This Pride Month, we’re sharing a collection of public resources that highlight support systems available to LGBTQ+ entr...
06/08/2026

This Pride Month, we’re sharing a collection of public resources that highlight support systems available to LGBTQ+ entrepreneurs and small business owners across our region 🏳️‍🌈

These organizations and programs include state resources, community networks, and nonprofit initiatives that provide education, connection, and business support for those looking to start and grow their businesses.

BBB, Eastern New England is a trusted resource for all small businesses, offering tools, guidance, and educational opportunities that help businesses build credibility, strengthen trust, and support long-term growth.

We regularly share informational resources that may be helpful to the business community and encourage entrepreneurs to explore the supports available to them.

Explore the resources in this post and save for later. 📌

⚽ FIFA excitement is building—and so are the scams.Whether you're buying tickets, booking travel, reserving lodging, or ...
06/07/2026

⚽ FIFA excitement is building—and so are the scams.

Whether you're buying tickets, booking travel, reserving lodging, or purchasing merchandise, scammers are looking to capitalize on the excitement surrounding major sporting events.

BBB Eastern New England encourages fans to:

✅ Buy tickets only through official or verified sellers
✅ Research hotels and vacation rentals before booking
✅ Use credit cards for added purchase protection
✅ Be cautious of deals that seem too good to be true
✅ Watch for phishing emails, texts, and fake social media offers

Businesses should also stay alert for fraud attempts involving large orders, fake sponsorship opportunities, phishing attacks, and payment scams.

"Major international sporting events like FIFA create tremendous excitement and economic benefits for local communities and businesses, but they also provide opportunities for scammers looking to take advantage of consumers." — Paula Fleming, CMO, BBB Eastern New England

Learn more:
🔗 FIFA Schedule & Tournament Information: fifa.com/en/tournaments
🔗 BBB Scam Tracker: bbb.org/scamtracker

06/06/2026

Your next opportunity starts in the room… you just have to show up!! 🫵

Because most opportunities don’t arrive fully formed in your inbox — they come through conversations, introductions, and the people you choose to be in community with.

This is what makes spaces like this so powerful. It’s not just networking — it’s connection with intention. It’s showing up for yourself, your goals, and the people building, growing, and leading right alongside you.

If you’ve been waiting for the “right time” to network, this is your reminder: the room is already open.

Show up. You never know what can start there 🙌

The tea from BBB is hot! 🐸☕ but not in the way you'd expect...How customers make decisions is changing.And for small bus...
06/05/2026

The tea from BBB is hot! 🐸☕

but not in the way you'd expect...

How customers make decisions is changing.

And for small businesses, understanding that isn’t optional anymore — it’s what drives visibility, trust, and growth.

06/04/2026

Your “DIY landscaping era” was fun while it lasted… until the backyard project turned into a full weekend recovery mission 😅🌿

Skip the guesswork and hire with confidence. Before you choose a landscaper, check their reviews, ratings, and trustworthiness at BBB.com.

✨ A beautiful yard starts with a business you can trust.

Address

11 Apex Drive Ste 300A PMB BBB1
Marlborough, MA
01752

Opening Hours

Monday 8am - 4:30pm
Tuesday 8am - 4:30pm
Wednesday 8am - 4:30pm
Thursday 8:30am - 4:30pm

Telephone

+15086524800

Website

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