City of Lubbock Utilities

City of Lubbock Utilities If someone persists in offensive behavior or continually violates any of the house rules, we reserve the right to block that person from further participation.

At City of Lubbock Utilities, we deliver consolidated and coordinated meter reading, customer service, and monthly billing for all city-owned utilities, including water, wastewater, stormwater, and solid waste. House Rules:

This page is designed to provide City of Lubbock Utilities customers the latest updates on our services, tips on conserving energy and relevant information pertaining to Lubbock community events. In order to maintain a friendly and respectful environment for our customers, we reserve the right to remove comments, photos and other material deemed "unproductive" by the City of Lubbock Utilities social team. This includes, but is not limited to, vulgar or defamatory language, threats, disturbing or inappropriate photos, aggressive or abusive behavior, span and posting anything in violation of any intellectual property right of another. If you require emergency service, please contact our 24-hour call center at (800) 775-2509.

Happy Labor Day! While our office is closed, you can visit our website anytime to manage your account, pay bills, and mo...
09/07/2026

Happy Labor Day! While our office is closed, you can visit our website anytime to manage your account, pay bills, and more: https://bit.ly/3Tc8UPx

Traveling but still need to pay your bill? The new Retail Cash Payment barcode on your COLU bill lets you find and pay a...
09/03/2026

Traveling but still need to pay your bill? The new Retail Cash Payment barcode on your COLU bill lets you find and pay at participating retailers wherever you are, no need to be home to handle it. Look for it on your latest bill. Learn more https://bit.ly/4gLFJuj

Tired of paper bills piling up? Switch to paperless, it's fast, easy and takes seconds to switch. Enroll through your on...
08/31/2026

Tired of paper bills piling up? Switch to paperless, it's fast, easy and takes seconds to switch. Enroll through your online portal.

Need payment assistance or an extension on your payment? We're here to help. Find everything you need online: https://bi...
08/27/2026

Need payment assistance or an extension on your payment? We're here to help. Find everything you need online: https://bit.ly/3THEODq

Paying with cash just got a lot more convenient. The new Retail Cash Payment barcode on your utility bill lets you pay i...
08/25/2026

Paying with cash just got a lot more convenient. The new Retail Cash Payment barcode on your utility bill lets you pay in person at 7-Eleven, Dollar General, Stripes, and other local retailers near you. Flexible hours including evenings and weekends make paying your bill fit into your schedule. See how easy it is https://bit.ly/45vzDJB

Being a first-time homeowner comes with a learning curve! Even just moving into a new space means getting familiar with ...
08/21/2026

Being a first-time homeowner comes with a learning curve! Even just moving into a new space means getting familiar with some essential features. Here are a few things to add to your checklist as you get settled.

Your COLU bill now includes a new barcode for Retail Cash Payment (RCP), an easy way to pay with cash at retailers like ...
08/19/2026

Your COLU bill now includes a new barcode for Retail Cash Payment (RCP), an easy way to pay with cash at retailers like H-E-B, CVS, Walgreens, and more. Bills are updating throughout the summer, so if you haven't seen it yet, all customers will have it by August 25. See retailers here https://bit.ly/45vzDJB

Welcome back students! If you're moving into a new place, don't forget to set up your utilities to start before you arr...
08/18/2026

Welcome back students! If you're moving into a new place, don't forget to set up your utilities to start before you arrive. Remember, you’ll need to set up electric service through an approved Retail Electric Provider: https://bit.ly/4fI6Shi

Experiencing a change? Whatever life brings, we make it easy to keep your utilities running smoothly. Just visit the COL...
08/13/2026

Experiencing a change? Whatever life brings, we make it easy to keep your utilities running smoothly.

Just visit the COLU lobby during regular business hours with a valid ID showing your new legal name, and we'll update your account while you're there.

2 Days Left! ⏰We’re hiring! There are only 2 days left to apply for this opportunity with the City of Lubbock Utilities ...
08/12/2026

2 Days Left! ⏰

We’re hiring! There are only 2 days left to apply for this opportunity with the City of Lubbock Utilities team!

If you’ve been thinking about applying, now’s the time! 👀

📅 Deadline: August 14

Don’t miss your chance to join the COLU team. Apply today!

We're hiring! Join the City of Lubbock Utilities team as a Utility Customer Support- I.

If you're passionate about providing excellent customer service and enjoy helping others, we'd love to hear from you. Applications are open through July 31.

Apply today! https://www.governmentjobs.com/careers/lubbock/jobs/5414264/utility-customer-support-i?page=4&pagetype=jobOpportunitiesJobs

Address

1401 Avenue K
Lubbock, TX
79401

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

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